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    Direct Tax

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Direct Tax

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    Recommended Reviews - Direct Tax

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    2 months ago

    Amazing communication, overall great services, great at explaining things. Recommend their service.

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    Jack's Tax Service - Store front

    Jack's Tax Service

    (35 reviews)

    The account I have had for years retired. I needed to find a new business to do my Income Taxes. I…read morechecked many reviews. Jack's caught my immediate attention. I stopped by their office. I met Michelle. We talked for a few minutes and I made an appointment for the next day. We talked and I gave her all the necessary paperwork needed. I returned 3 days later. Everything was ready and perfect. I made the right choice by using Jack's and Michelle was great. Yes, I will return every year. Thanks Michelle. Richard

    Terrible business. I got disconnected twice during my first two phone calls, without a call back…read more Back each time to calling a receptionist, she casually admitted a problem with their phones??? Then finally I became a customer, but they wouldn't let me speak to an actual tax person to see if I was a "fit" until I paid them $240.00 deposit. I felt "wow, this must be a professional outfit, or a scam job". Then John called and was fine on the phone and we got my calculation figured out for a RMD distribution amount that I needed to withdraw from my Fidelity account. I was in their chat system by this point which seemed like a better communication style and their preferred method, which REQUIRES that you enter a PORTAL, which was fine, so long as they actually got the job done. Next, I asked what my balance was to see if my $240.00 was all spent from this one transaction or not, and to start to get my tax stuff together for him. I literally NEVER heard back from them. Also, and to conclude, John said during our initial conversation that doing an MLP stock tax form would not be a problem. Long story short, I never heard back about my balance, and I guess making that first calculation done spent the entire deposit (but don't expect a receipt or invoice showing anything from them). So I went to TurboTax for my taxes and paid an extra 50 bucks for "Expert Assist" and got my entire taxes done with extreme competence and the tax person was awesome. I am sure that Jacks would have charged me many times what TurboTax charged me, and I was just completely left with a bad taste in my mouth from the whole experience. I have no idea if my $240.00 was all spent with one calculation or not, and I'm sure I will never find out, but my TurboTax bill for doing all of my taxes, along with calculating a very complicated K-1 form and 1099s was less than $240.00 My experience was totally "jacked up". Don't bother.

    Aces Tax

    Aces Tax

    (13 reviews)

    Eastside

    I first came to this business years ago because they were recommeded, I was very skeptical but they…read moreseemed okay. 8+ years later I/We still used them - Until today. The first few years all was good, service was fine and they seemed genuinely helpful. Always got a tax refund, though they were never anything to brag about - but we always got something. The last few years however, have been a completely different story. We have owed something Every Single Year since then - Amazing how that's happened!! At first, the changes were small and minute. I guess it makes it easier for them to "explain it away", oh this part of the tax code changed (insert the current year you're filing your taxes), or you should make these changes (.....................), it "May" help out NEXT year, last year it was this change; this year it's a different section of the tax code that's changed, blah blah blah, etc. etc. - but miraculously, the changes Always seemed to impact us! So, lately the trend for the last number of years is that we have ended up Owing and no refund at all! What are the odds? Could it be that we are partly responsible, yes, could it also be that they are taking advantage of us? We've only been using them as our only tax preparers for the better part of a decade, Nearly a full decade - So perhaps the familiarity has given way to opportunity. I'll never know So that is why I'm not 100% totally convinced or sold on the pitch that each and every year post-covid, we've somehow managed to make just the right mistakes that ended up negating our chances of receiving a refund. Suffice it to say that I'm now done with this company; I'm out, Fini, never again! I won't be back in their office next year. I've had it with bs explanations and getting screwed over! You've been warned!

    Sol is so professional, helpful, caring, knowledgeable and she went extra mile to help to overcome…read more some administrative obstacles. I would like to recommend Sol and the office to anyone who needs tax services. Sol has creative ,fantastic approach to overcome the problems.

    Direct Tax - notaries - Updated June 2026

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