Started Mediacom May 2019 with the promise of fast ISP at a competitive price. Turned out slower…read morethan DSL and price doubled. Discontinued Mediacom in October 2019 and delivered modem to Grand Rapids Minnesota Mediacom office. I met the most arrogant rude office person that I have had to deal with for a long time. I am retired, but when I was still working, my company and I would fire a representative this in a heartbeat. Sorry Mediacom, you did not in any way live up to your promise. Ex-Customer

$190/month for 14 years and the service failed every time it rained, snowed, or was windy. When I…read moretried to cancel, the rep kept putting me on hold and even dragged out stupid small talk about sports teams in my area. It appeared to be an attempt to wear me down. I told him I was on a time crunch, but he didn't care, he just kept repeating "it's part of the process, ma'am." Only then did they suddenly offer to cut my bill by MORE than half after years of overcharging me. They also told me to climb on my roof to remove equipment or face charges, then mailed me a box for gear I said I couldn't remove. Easy to pay a bill online, but canceling is made nearly impossible. I do not recommend DISH.

After my initial price guarantee expired, price increased significantly. I called to get a lower…read moreprice, but was told the new price was the best they could do, so I switched to another service provider. When I called dish to cancel, an "account executive" offered a competitive price (too late). When I told him that I had already agreed to switch, he kept nagging me about the unknown costs of cancelling. There is a good reason this company has a terrible rating, 1.4/5.

We live in an area where are options are very limited. We had KMTelecom Wild Blue internet for…read morealmost ten years before their residential accounts were bought out by Northland Connect. With KmTelecom we had good customer service and tech support and the signal strength was usually up where it was supposed to be for what we paid for. Since having Northland Connect I spend my time calling the billing office which nobody ever answers and I have to leave a message that almost always never gets a return call. When I call tech support, weekly now, I hear the same excuses of satellite issues, outages or weather. If I have a good tech person then they put me on hold and then come back in a few minutes with our speed raised up saying they "put my account on a different and less congested beam to the satellite". The speed may last for a half hour and starts to drop again. I believe that they throttle back our service every chance they get until I call and complain. This company sucks! I'm currently looking for a different provider, but there are few companies to choose from that offer satellite internet service.

Was a customer for several years. And, I was recently upgraded to their latest and greatest. Trust…read moreme, latest and greatest meant the worst possible service one could possibly have. Tried over the course of several months to get resolution for bad connectivity and at times no connectivity at all. I was confronted by amateurs for tech help, management that was unresponsive to problems, and a totally unprofessional operation. When I finally had enough and cancelled my service they try to beat me about the head and shoulders with my "unfulfilled contract". As far as I am concerned they voided my contract by not fulfilling their end of the bargain. Too expensive to mess around with for substandard service. Do without before you sign up with these people. Trust me they are terrible and there are lots out there to compare them too, and they come out to be the worst of the worst.

0 out of 5 stars! I received terrible service today at AT&T…read morestore in Grand Rapids MN- waited for 90 minutes and watched other customers come in and get waited on. Zach is the worst manager I have ever encountered. He was rude and spoke down to me & my child. Wouldn't even plug in the phone we were having issues with to help us. We are switching carriers because of it. Too bad - have been an AT&T customer for over 20 years.

Always very helpful when I'm getting a new phone or accessories. (I've purchased several phones…read morethere over the years.) I like how they take the time to get everything set up for me

Very Shady Company bunch of Crooks ,,,love to advertise a price then tack on a bunch of BS charges…read moreand extra fees ,,,i'm done with these crooks ,,your bill start off at 29.00 a month for a year than its not unlimited so if you stream tv games etc you can count on your bill being 10x that a month total fucking rip off

If you need high speed internet it is one of your only options in my area. Every year they raise…read morethe cost $20 and there is little to nothing you can do about it. Every year I have to call to try to avoid the price increase. Pretty much have to demand to talk to a supervisor to get anything done. Pretty much have to bundle the TV and internet, but basic TV does not even include all of the local channels. If I had another choice I would take it! Since we need internet and streaming data, I am stuck with only this option until I move. Having two of these companies in one area would fix this - how is it not a monopoly?