the local installers are junk and the corp customer service stinks. contacted direct to install…read moresystem (remove current DISH due to lack of local channel fight) scheduled on 9/17 for install on 10/5, received email confirmation and text confirmation day before install and then install day came and went with no show or call or email. called customer service and the said they had no record of order WOW lady wrote up new order while being very nice while I was hot (took 25 minutes to get to a human in the first place) said she'd have them out next morning and give us a gift card. appt per email and account login was for 8-12 and guess what, no show no call no email. I went to wedding alone so someone was home and guy showed up at 2pm. told my husband could not install satellite dish on same post current satellite is , called his office they said it could, argued with my husband (who designs and engineers TV and audio systems for auditoriums and arenas nationwide) said he'd have to put on house (metal roof and surrounded by 50-80 pine trees) so my husband finally told him to get off the property. at this time we have not heard anything from direct despite msgs left to customer service lady's direct phone number. this entire experience is unacceptable. Satellite TV is the best option for us that live in the woods in northern MN. there is no cell or internet service so no streaming or internet based TV

From the owner: DIRECTV is the nation's number 1 digital satellite entertainment service provider. Using the most…read moreadvanced satellite technology, we deliver access to more than 250 channels of programming to homes and businesses. Now introducing DIRECTV Stream, the best of live TV and on demand. Stream local & national channels you love and thousands of On Demand titles. All your apps in one place and access to 7000+ apps like HBO Max™, Netflix, and Prime Video on Google Play on our exclusive DIRECTV Stream Device, with no annual contract.

We live in an area where are options are very limited. We had KMTelecom Wild Blue internet for…read morealmost ten years before their residential accounts were bought out by Northland Connect. With KmTelecom we had good customer service and tech support and the signal strength was usually up where it was supposed to be for what we paid for. Since having Northland Connect I spend my time calling the billing office which nobody ever answers and I have to leave a message that almost always never gets a return call. When I call tech support, weekly now, I hear the same excuses of satellite issues, outages or weather. If I have a good tech person then they put me on hold and then come back in a few minutes with our speed raised up saying they "put my account on a different and less congested beam to the satellite". The speed may last for a half hour and starts to drop again. I believe that they throttle back our service every chance they get until I call and complain. This company sucks! I'm currently looking for a different provider, but there are few companies to choose from that offer satellite internet service.

Was a customer for several years. And, I was recently upgraded to their latest and greatest. Trust…read moreme, latest and greatest meant the worst possible service one could possibly have. Tried over the course of several months to get resolution for bad connectivity and at times no connectivity at all. I was confronted by amateurs for tech help, management that was unresponsive to problems, and a totally unprofessional operation. When I finally had enough and cancelled my service they try to beat me about the head and shoulders with my "unfulfilled contract". As far as I am concerned they voided my contract by not fulfilling their end of the bargain. Too expensive to mess around with for substandard service. Do without before you sign up with these people. Trust me they are terrible and there are lots out there to compare them too, and they come out to be the worst of the worst.

$190/month for 14 years and the service failed every time it rained, snowed, or was windy. When I…read moretried to cancel, the rep kept putting me on hold and even dragged out stupid small talk about sports teams in my area. It appeared to be an attempt to wear me down. I told him I was on a time crunch, but he didn't care, he just kept repeating "it's part of the process, ma'am." Only then did they suddenly offer to cut my bill by MORE than half after years of overcharging me. They also told me to climb on my roof to remove equipment or face charges, then mailed me a box for gear I said I couldn't remove. Easy to pay a bill online, but canceling is made nearly impossible. I do not recommend DISH.

After my initial price guarantee expired, price increased significantly. I called to get a lower…read moreprice, but was told the new price was the best they could do, so I switched to another service provider. When I called dish to cancel, an "account executive" offered a competitive price (too late). When I told him that I had already agreed to switch, he kept nagging me about the unknown costs of cancelling. There is a good reason this company has a terrible rating, 1.4/5.

Very Shady Company bunch of Crooks ,,,love to advertise a price then tack on a bunch of BS charges…read moreand extra fees ,,,i'm done with these crooks ,,your bill start off at 29.00 a month for a year than its not unlimited so if you stream tv games etc you can count on your bill being 10x that a month total fucking rip off

If you need high speed internet it is one of your only options in my area. Every year they raise…read morethe cost $20 and there is little to nothing you can do about it. Every year I have to call to try to avoid the price increase. Pretty much have to demand to talk to a supervisor to get anything done. Pretty much have to bundle the TV and internet, but basic TV does not even include all of the local channels. If I had another choice I would take it! Since we need internet and streaming data, I am stuck with only this option until I move. Having two of these companies in one area would fix this - how is it not a monopoly?