Once I got ahold of the owner of the company, he had a plumber out to my apartment within the hour…read more They were able to fix the issue. It should not have taken 30 days, but I still appreciated the owners ability to fix what maintenance could not.

Re Chippewa Towers Raised rent approx 15%…read more Have seen roaches, complained and they did nothing. *Abusive contemptuous power trip "management" that TERMINATES leases with 30 days notice if you mention any discontent which you surely will have. I've rented for nearly 15 yrs in 4 cities and have never ever come close to such a traumatic situation. Was told a couple years ago there was a tenant shot while in their vehicle in their parking which is not free. My vehicle was vandalized for thousands $ while in their lot within a month.

Keep up the good work Tim is a wonderful genuine property manager he truly cares. And provides very…read morefair prices.

They have been one of the best landlords I have every been with!…read more They are super accommodating for their viewing schedules and very professional. If there is a none urgent service request there is someone fixing the issue within a couple of days! Luckily there has been no major issues and the building is just an all around great place. If you are looking for a company to rent from, O'Connor Property Management, is one of the best!!

I wouldn't rate them They will steal your money lie about…read morewhat you done to their property and not court. Make sure you record everything when you live in in their appointment or house.

King of the slumlords, these people will screw you!!! The units they rent are down right nasty and…read morethe office staff sweeps all the concerns under the rug!!

Have no AC during a heat advisory, and emergency maintance has yet to reach out to me, although I…read moreput in the request nearly twenty four hours ago and have called the emergency hotline six times.

Great property management and restoration company. Very easy to work with and responds in a timely…read moremanner to all maintenance issues. They utilize a tenant portal so you can easily pay rents or request service without ever leaving your home!!!

They have no idea how to market properties or place quality tenants. 5/7 tenants that Mogul placed…read morewere one and done after one year. One of the two that did renew trashed my property on the way out to the tune of 14 grand. Everything takes longer than it should and there's no thought behind it. I don't think there are any ill intentions and they will respond to emails but they simply don't have a handle on the properties under their management.

Cannot stress enough how low quality of work this company does on rehab. I have to completely…read moreremodel the bathroom they remodeled a couple years ago because half the tiles are popping and they didn't seal the shower correctly at all. Had I known now back then I would not have given them the second check. That's just the tip of the iceberg. It would take too much energy to write out all the awful horrible work they did.

I have worked with Amy Gordon at Hermann London for almost 10 years. She is my real estate agent…read moreand property manager. She is efficient and thorough with all of her transactions.. She is also empathetic and focuses on the business aspect of my rental properties as well as the tenant needs. She is always a helpful bridge to find solutions that work for the business and our tenants. She manages the tenants and renovations with an exceptional eye for detail. She can help you evaluate properties for investments with her knowledge and expertise being in that business personally. I would highly recommend her if you are looking for someone to manage your properties or needing an agent to sell/buy properties.

Amy and the company she works for was amazing !! I loved here for 3 years and anytime we needed…read moremaintenance it was fast and easy and Amy made sure to go out of her way to get it done ! Also our deposit that we got back was fair which is rare these days with these companies . I would def rent from this company again .

It seems like people mainly leave reviews when they've been burned, so ratings tend to seem biased…read more I've been renting from Ramled for over 5 years. I live in a 70yo building with original windows, walls, and doors. I knew what I was getting into. I am where I am for the location. There is nowhere else I would rather live and raise my kids in St. Louis than U City. Renee and Delmar are fair and responsive. I've never had to wait more than a day for Jay or Charles to come out. Do they slap on band-aids now and then? Sure. There's only so much you can do with a building from the Great Depression. They will file on you if you don't pay rent but they have a fair grace period. I have to imagine being lenient on rent due dates doesn't go well. Pay rent on time, treat the staff with respect, and don't expect the Ritz and you'll be fine.

Current renter. We have an infestation of mice in the building. Instead of fixing the problem they…read moreleft me a plastic bag with mouse traps on my door. I've complaiNed over a year. They condemned my stove. (Outside company) and within two days of having the new stove in the apartment I had mice already. And the big part Otto the owner doesn't care about fixing problems. When I signed my lease I had a garage. A year later they sealed it up and raised my rent while taking space. Highly illegal right? Any lawyer that reads this please help. I've asked and tried l. Otto don't give A shit. He wants money.

I can say overall my apartment is what I need. I appreciate the all inclusive bills and my own…read morewasher and dryer. When it comes to my experience with the office staff majority of them are friendly and helpful. My only gripe is that on at least two occasions I had mail at the office for at least two days a piece and was never notified that it was there (although the claim is that tenants are suppose to receive a call if they have packages waiting). When it comes to maintenance I have yet to have a positive experience. Due to this I've requested that I be called prior to their arrival and that we arrange for them to come when I am home. The calling ahead of time has been spotty, I can say the last time they came I was called; but the two times prior I was not. I have come home to my kitchen being covered in paint dust, my trash can being dirtied by paint, shoes on my counter, a flooded muddied bathroom, soaked rugs placed on dry rugs, my items moved from an area unrelated to the problem area etc. I have lived in many places and know it is best to stay professional and polite or things will progress to hell. I am actually a pretty pleasant person, but I have finally lost my patience. If I have any more issues with maintenance for the remainder of my lease (nearly a yr left) I will definitely not resign my lease for the following year. Overall id rate this property at a 3 (more of a 3.5 for location and amenities, and office staff, but due to the above description I have to say 3).

If I could give zero stars I would, but here we are…read more I rented from this company in the Chouteau Lofts Apts for 4 years. In the beginning it was actually great. Management was responsive and timely with things like maintenance requests. They raised my rent every year $25/month and claimed this was for maintenance. They also entered my apartment multiple times per year to do "preventative maintenance". Over the years it became impossible to even get regular needed maintenance. I had multiple instances of my air conditioning going out and people not wanting to come repair it or leave a window unit not attached to the windows. Fast forward to me moving out. I moved because of my job, but likely wouldn't have stayed in this apartment as it was getting more expensive and there was no maintenance done to upkeep it. I moved out on 6/9, I was told I'd receive a prorated refund for the rest of June's rent. Instead it took multiple phone calls and emails over several weeks for me to receive a check for $175 that was nowhere close to the $600+ it should have been. Effectively I was lied to, stolen from, or both. I also only received $30 of my security deposit refund. Large deductions were for things like the blinds, which I was told on several of those "preventative maintenance" visits that they were measuring and going to install new ones. The icing on the cake is them charging me $120 of my security deposit to paint the ceilings. The only thing wrong with the ceiling was due to their own shoddy work. A couple years into my lease an upstairs neighbor drilled into the wall hitting a pipe causing water damage in my apartment below. Instead of repainting the whole ceiling they repainted only patches of what was damaged. Clearly they can't rent the apartment with an unfinished paint job of the ceiling and I get to pick up the tab. Tl;dr: This company will lie to you, charge you extra money for no reason and provide a subpar living experience. All while lacking basic communication skills.

They are managing a property is in a residential neighborhood, and their tenant is causing late…read morenight disturbances. There have been repeated late-night parties, loud music, and heavy bass that carries into neighboring homes. I reported the issue to the property management company multiple times, but no effective action was taken. The noise was so severe on several occasions that I had to call the police just to get it to stop. In a residential area, this level of disruption is unacceptable, and management's failure to enforce basic quiet standards has been extremely disappointing. I would not recommend this company.

I do not think that this company can be trusted. Avenue's site states: "Low Fee Guarantee - We…read morematch any competing proposal fee for comparable service. We won't be beat on fees." Avenue does not keep its word. I was in talks with Avenue, as I was considering using them as property manager for my rental. Per the request of the Avenue employee I was speaking with, I sent him a leasing agreement I had with a competing property management company. I did this to see if Avenue would actually stand by their word and make good on their "low fee guarantee." After talking with me on the phone about it, the Avenue employee actually agreed with me that my lease with this other company was an "apples to apples" comparison with their own. However, he said that they would charge me more than the other company. In other words, they would not honor their own guarantee. They do not keep their word. Also, there are multiple fake positive reviews of this company. I'm 99% sure that some of these fake reviews were posted by their employees. I would advise staying away from this company.