Do not rent from this so called business! i am not sure how they stay in business but i will never…read morerent from them again. The lady down stairs sleeps all day, parties all night.. I have reported noise to Deca for the last 4 months now and they haven't done anything about it. I have recordings of all the noise that goes in after 11 pm, loud music, kids jumping and screaming. All Deca does is replies to my email and says it will be handled, however nothing is ever handled! I can have any peace in my apartment i pay $1150 for every month! They can't enforce any rules, they are careless and just want your money! Stay far away from them!

Service, contracts, quality, value, they lie. They add things into contract such rental packages…read more They lie about coming out a replacing filters, their maintenance ppl are horrible. Stacey D., John, Allison B., Jack L., are all liars and will not honor anything they say. They also will transfer lease to another management company with no notice. Had to repair refrigerator my self. Never sent anyone out after I submitted request. I was advised would receive reimbursement never happened. They started not taking my calls. Run get another company. I never paid late. Never had any reports from my neighbors! Just horrible, dishonest and unprofessional. If I could give no stars I would do I give a 1

Never had no problems. Kris is very professional will help u with anything am a older person will…read moreexplain everything to you. Overall I had a great rental experience. Thanks once again for renting to me.

Our reply to Brandon's Complaint is as follows: Date:…read more August 12, 2020 From: Mark Westlock, Managing-Member, Meramec Valley Properties management ("MPVm") Subject: Brandon, Michael ("Brandon") This is a response to the complaint made against MVPm by Brandon. I intentionally waited 11 months to reply in order that MVPm could evaluate feedback from prospective clients, past tenants or communication from municipalities that Brandon's properties reside at that could still be sending notices to MVPm pertaining to Brandon's properties. These findings will be discussed later in this letter. To those reading this reply, first and foremost, let it be known that Brandon attempted to extort MVPm for $25,000 - yes we have this in writing and yes this is a felony under the Missouri State Law - or he would write disparaging remarks about myself, MVPm and related company's services. MVPm provided Brandon with many property management services to assist him in breathing life back into his failing investment portfolio. Under the terms of the agreement between MVPm and Brandon's companies, MVPm could use the funds it was holding for Brandon to reinvest into the portfolio. Given the sheer volume of repairs and that needed to be made to Brandon's portfolio (most of which was in a serious state of disrepair), there was simply never enough money available to make all the repairs in the time desired by Brandon. In addition to the repairs, MVPm was also using the funds it held on behalf of Brandon to pay back taxes on properties in the portfolio. Some properties were at risk of going to tax sale because of this issue and the back taxes were preventing some municipalities from issuing Occupancy Permits for the properties. The lack of funds coupled with the fact that Brandon was often requesting that MVPm take actions that were illegal, such as placing tenants in properties that did not have occupancy permits, requesting MVPm to complete work without required permits, lead to frustration on all sides. Despite Brandon's frustration with MVPm on occasion, he also made many comments indicating that he was satisfied with the service MVPm provided over the course of this business relationship. Background In December of 2017, Brandon was referred to MVPm for property management services by a past client. Brandon had an investment property portfolio was failing. He reportedly acquired these properties in a "package" and he never had professional property inspection reports performed during the purchase. In other words, he purchased his properties, "site unseen". Most of his properties were located in the North County areas of St. Louis, and he was desperately trying to find a new Property Manager ("PM") - reportedly his 5th in 4 years. When we first met, Brandon was very frustrated with the present PM. According to him, the PM he was using when we met was not following his directives with respect to demanding tenants pay for utilities on his properties and Brandon was incurring financial losses. After listening to Brandon's situation, I explained our present business structure (at that time the company was named "BLMW Management LLC dba Meramec Valley Properties management"), experience and dedication to our clients. I explained that like Brandon, I also own investment properties and that I treat clients' properties as I do mine to ensure the properties are safe, tenants are protected and federal/state/local laws pertaining to occupancy/housing are adhered to and that the lease is executed as written. In February of 2018, MVPm accepted PM services for Brandon by way of Property Management Agreements for his LLCs. During the first year of providing PM services, MVPm coordinated and executed a significant amount of activities to benefit Brandon's properties. Some properties where in horrible disrepair requiring in some cases eight months of rent to turn the property sufficiently to pass inspection. In fact, one building had flooring that was so structurally unsafe that we had to request that the tenants vacate the property for their own safety. Problems such as compromised roofs, failed flooring, termite damage to foundations/flooring/decks, HVAC failures, electrical safety issues, structural damages, etc. were all too common. For instance, the very first property that Brandon told us was vacant and ready for market was anything but ready for market. Active termite infestation, damaged flooring, foundation leaks, etc. required the attention of our general contractor. We made the repairs, all of which were approved by Brandon, and obtained the required Occupancy Permits (all the while pleading with the inspector on Brandon's behalf to not force a repaving of the driveway - saving Brandon thousands of dollars). Shortly into our contractual relationship, we discovered that Brandon was behind on St. Louis County property taxes - on some propert

They are managing a property is in a residential neighborhood, and their tenant is causing late…read morenight disturbances. There have been repeated late-night parties, loud music, and heavy bass that carries into neighboring homes. I reported the issue to the property management company multiple times, but no effective action was taken. The noise was so severe on several occasions that I had to call the police just to get it to stop. In a residential area, this level of disruption is unacceptable, and management's failure to enforce basic quiet standards has been extremely disappointing. I would not recommend this company.

I do not think that this company can be trusted. Avenue's site states: "Low Fee Guarantee - We…read morematch any competing proposal fee for comparable service. We won't be beat on fees." Avenue does not keep its word. I was in talks with Avenue, as I was considering using them as property manager for my rental. Per the request of the Avenue employee I was speaking with, I sent him a leasing agreement I had with a competing property management company. I did this to see if Avenue would actually stand by their word and make good on their "low fee guarantee." After talking with me on the phone about it, the Avenue employee actually agreed with me that my lease with this other company was an "apples to apples" comparison with their own. However, he said that they would charge me more than the other company. In other words, they would not honor their own guarantee. They do not keep their word. Also, there are multiple fake positive reviews of this company. I'm 99% sure that some of these fake reviews were posted by their employees. I would advise staying away from this company.

I was recommended to use Dischert Properties as there used to be no other options. In the…read morebeginning, I worked with Libby Dischert and she was very friendly and responsive. Over the years, Eric Dischert has been the main point of contact and as the other reviews state, the responsiveness has been abysmal. It takes multiple emails to ever get a response. Many times, there are time sensitive situations and Eric is no where to be found. Forget about phone calls or emails- neither are answered in a timely fashion. I have never been satisfied with them but enough was enough. I sent him an email stating that I would like to discontinue his services and Eric wrote back immediately stating that he was disappointed. That's the fastest I've ever received a response from him. I replied and let him know that my decision was final and that I needed to know what the next steps were for moving on (changing utilities over, getting a zeroed out account balance, etc.). I still have yet to hear back from him. Proactively, since I hadn't heard back, I decided to send feedback on his services. I wrote a nice, direct email wishing him well, as he's a small business. He wrote back not addressing anything in the email (which cited all of the times he lacked responsiveness). He instead said- you need to call Spire as there's an outstanding bill. Good thing I called- they told me there was a disconnect notice on the property. I'm not sure why I was paying Dischert Properties to manage my property? To all of you out there with income properties- do not hire Dischert Properties to manage your investments. There are so many options now- Upper End/West End Management, Worth Clark, and others.

You are better off managing your own property…read more If you like leaving multiple email and phone messages for someone and not hearing back or having your property and renters ignored then this is the management company for you! They are very fast to let you know that you cannot have any contact with the renters and that they will handle everything. This sounds great for reluctant landlords but then you learn that it is because they don't want you to know that they will not answer the calls and emails from your renters, either. Eric's standard response is "Sorry, I lost my phone." In the years that we have used this "management company" we have counted 6 phones that he has lost. They claim a yearly inspection is completed but there is no paperwork, evidence, or verification from your renters that they have ever come to make sure that your property is well taken care of. As another reviewer mentioned, they are quick to contact you back when you threaten to take your business elsewhere but don't seem to care when there is a broken appliance that could actually burn your property down. Dischert Properties unfortunately caused me to be one step above a slum lord due to their negligence and lais·sez-faire attitude about my property. We may not live in the house that we rent but we still care about our investment property and want our renters to be safe and have a nice home.

To update my review: my realtor toured this property on April 18 and reported a natural gas smell…read more The owner claimed the fire department had checked and found no leak, but the fire department later stated they had no record of any such visit. We moved across the country on June 4, six weeks after reporting the issue, and the gas leak was still ongoing. A contractor later told us the levels were severe enough that we were fortunate a major incident had not occurred. The owner's contractor also improperly replaced the gas line with an undersized one, according to Spire, and I was the person contacting Spire throughout the process. They let me know that the pipe the contractor replaced was 1/4th inch too small and could lead to carbon monoxide or gas buildup in the lines. During the nine months we lived there, two additional gas leaks occurred in other areas of the system. After spending over $10,000 to move and paying rent for May while the house sat vacant, Stephanie Olsen told me over the phone that "this isn't working out" and that we would need to find another place if we continued being "ungrateful." We ultimately moved out early after 10 months, and paid April 2026 rent while the property was vacant and we were in a new rental. The house itself had numerous issues: filthy vents filled with years of dust and mold, insect infestations (basement had roaches, beetles and grasshoppers) requiring extermination, and a failing sump pump system with drain flies that contributed to a very strong basement odor. The home was at times uninhabitable due to the gas smell, causing headaches and dizziness for both me and my Mom, and we paid out of pocket for hotel stays. This experience was emotionally and financially exhausting. After being threatened with eviction, do you really think I felt comfortable reporting every issue with the house? Of course not. So we financially covered multiple issues due to fear of retaliation.

To update my review. My realtor toured this property on April 18th and reported the smell of…read morenatural gas. The owner said she called the fire department and there was no gas leak. ( fire department had no record) We moved from across the country on June 4th . The gas leak was ongoing. The contractor hired by the owner was incompetent and replaced the gas line with too small of a line per spire. And I'm the one who contacted spire every time . We went on to have 2 more gas leaks in the 9 months we lived in this home . At other areas of the gas system. Stephanie Olsen definitely threatened to let me out of my lease in June when we spoke on the phone after I had just spent $8,000 dollars and payed rent for May( while the house was vacant). And no one would be happy with this situation. We left early and payed for April of this year while the house was vacant. This company and the homes owner were awful. Stephanie literally screamed at me and threatened to evict me on the phone until I was in tears. The house was literally inhabitable due to the extremely strong smell of gas, which was causing headaches and dizziness for me and my son. We paid to stay in a hotel. The vents were filthy with dust and mold that had not been cleaned for years. We had to pay for an exterminator due to a hornet and grasshopper infestation, a plumber for a failing sump pit motor infested with drain flies / worms, which also contributed to the basement odor. The list goes on but my point is - this was a nightmare both emotionally and financially for us. Do you really think I'm going to report every issue wrong with the home after I was threatened with eviction? Obviously not.

Once I got ahold of the owner of the company, he had a plumber out to my apartment within the hour…read more They were able to fix the issue. It should not have taken 30 days, but I still appreciated the owners ability to fix what maintenance could not.

Re Chippewa Towers Raised rent approx 15%…read more Have seen roaches, complained and they did nothing. *Abusive contemptuous power trip "management" that TERMINATES leases with 30 days notice if you mention any discontent which you surely will have. I've rented for nearly 15 yrs in 4 cities and have never ever come close to such a traumatic situation. Was told a couple years ago there was a tenant shot while in their vehicle in their parking which is not free. My vehicle was vandalized for thousands $ while in their lot within a month.

I have worked with Amy Gordon at Hermann London for almost 10 years. She is my real estate agent…read moreand property manager. She is efficient and thorough with all of her transactions.. She is also empathetic and focuses on the business aspect of my rental properties as well as the tenant needs. She is always a helpful bridge to find solutions that work for the business and our tenants. She manages the tenants and renovations with an exceptional eye for detail. She can help you evaluate properties for investments with her knowledge and expertise being in that business personally. I would highly recommend her if you are looking for someone to manage your properties or needing an agent to sell/buy properties.

Amy and the company she works for was amazing !! I loved here for 3 years and anytime we needed…read moremaintenance it was fast and easy and Amy made sure to go out of her way to get it done ! Also our deposit that we got back was fair which is rare these days with these companies . I would def rent from this company again .

Have no AC during a heat advisory, and emergency maintance has yet to reach out to me, although I…read moreput in the request nearly twenty four hours ago and have called the emergency hotline six times.

Great property management and restoration company. Very easy to work with and responds in a timely…read moremanner to all maintenance issues. They utilize a tenant portal so you can easily pay rents or request service without ever leaving your home!!!