My wife suffers post operative pain that has refused to go away. So when we went to get a repeat on her script it was annoying our regular chemist was shut early in the evening. However it looked to be a blessing when a new pharmacy was seen just across the road. It meant we didn't have to drive another couple of kilometers up the road when just being seated was getting onerous.
At first we thought the Good Price had extended a late dispensary across the road because the color scheme was almost the same from a distance. But as it turned out a local chemist appears to have adopted the Discount Drug Store franchise with a relocation. Its more modestly sized than its competitors with most products well represented, just fewer brands.
Every chemist has a slightly different personality. Some appeal to us for cosmetic reasons, practicality, or price. But the one common denominator is we expect the pharmacist to supply exactly what the doctor ordered. This was not our experience.
My wife was short changed a sheet of controlled medication. We only noticed after we got home which happened to be 15 minutes after they closed so the phone wasn't answered. In their defense they put things right the next day but let's face it, ringing up to dispute the amount of strong pain medication after you've left the shop is an awkward position to be in.
She said because they did the right thing she's happy to use them again. As they say in softball, strike one. read more