I just want to thank Amanda customer service for Ahern Rental she has a great personality she's…read moreawesome perfect proof customer service all the information I needed make sure that I got my tools fix my guys at work thank you Aaron for all you do for us hard hats and blue colors make sure I get done with the right tools any equipment

Been dealing with this place for a little over 25 years and can't really have a bad thing to say…read more Always call ahead to make sure that location has what you need. On one occasion I managed to break down a few backhoes, and they only accommodate me to help me finish the job. That's why I only think of them for I need something now situations. Very decent place to do business with, that's why thought they deserve a thumbs up. I've rented a concrete saw, dump trailer, heavy safe mover trailer, backhoe, commercial drain snake, and that's what I can remember at the moment.

Terrible install and owner John is rude, called multiple times to fix our walk in cooler and no…read moreresult , other company had it done correctly in couple of hours

They are there for your restaurant needs! Steve the General Manager always takes care of us when we…read morecall. I appreciate good customer service and this company offers that and more.

This review is for my mother. She has used the service twice and they have been amazing. They are…read morehonest on time and very professional the last time Dave came out and fixed my mother's refrigerator. We highly recommend them to fix your appliances.

I was disappointed as my problem has been with Samsung refrigerator ice maker. Since…read more this has been an ongoing problem, this could have been handled via phone. I ended up paying $125 for a few minute service call. Was told I could purchase an ice maker kit for $400. Needless to say, could have been told how to shut the ice maker, which has been frozen for quite some time, to stop the "clicking" sound.

We've been working with these guys for over 3 years. Always prompt service, quality workmanship and…read moregreat customer care. Highly recommend

I had a torque wrench that needed calibrating or broken. When I called to make sure they were in,…read morethe gentlemen gave me some very good information in the use of a TW. The tool I had was not worth the repair. I respect and appreciate his professional knowledge. I would highly recommend their service to anyone needing tool calibration. I've had a Fieldpiece meter 25 years with Amp Probe replaced 10 years ago and brand new Temp Head. Maybe I'll bring it in. Thank you so much.

Working on a car restoration, needed some zinc chromate plating done. Got quotes from several…read moreshops in the Western US, but AA-1 was local and competitively priced and cited a 2 week turnaround. I'm definitely glad I went with them. This was my very first time having anything plated, and a small job by any shop's standards - 35lbs of brackets, pulleys, nuts bolts washers etc. After a quick touchbase on the phone I brought my box of stuff down to their shop and reviewed the work and accepted quote. A week and a half later they called, ready. Well, the plating work was top notch, beautiful yellow/red/green iridescence! First project after collecting my goodies was to complete the Bosch alternator rebuild I'd started, see picture. The yellow zinc chromate on the fan and pulley (and hardware too) add a real OEM touch and look awesome. Can't get the smile off my face. My thanks to the team at AA-1 Plating, great working with them.

Wow. This is probably the WORST customer service that I have EVER experienced. I dropped off a…read moremetal frame that I wanted chromed and was quoted $60 for the job and it would be finished in a week. After 3 weeks I called Bob Sr. who knew nothing of the piece and it couldn't be found. I was told to contact Bob Jr. and ask of it's whereabouts. After numerous calls I finally talked to Bob Jr. who told me it would be finished tomorrow. I arrived 2 days later and was told that they no longer accepted credit cards. And, to go around the corner to a ATM machine and get the cash. (He seemed very perturbed about the situation.) But, I assumed that the "swearing" was just his sense of humor. After returning from the ATM machine with the $60 I was told that he "changed his mind" and "for the problems" the price would now be $100!!! I've never dealt with a business that "extorted" money from their customers before! If the piece wasn't sentimental I would have told him to keep it! So, I went back to the ATM and withdrew ANOTHER $40! When I returned he informed me that they didn't take job's for less than $225 and told me never to return. (Gee, that's a tough sell.) LOL I've never been more rudely treated and was completely dumbfounded with the whole situation. Like I said. This was the WORST customer service that I have EVER experienced!

I highly recommend JJJ Appliance Repair! The owner, Viorel, answered my call immediately and was…read moreable to schedule service for the very next day for my senior mother's washing machine, which had stopped working. He asked me to provide the make and model number ahead of the appointment so he could be prepared, which I appreciated. He arrived on time and even provided updates along the way regarding his arrival time. He was extremely professional, quickly diagnosed the problem, and genuinely seemed to care about helping my mother. It's not always easy finding a reliable, honest appliance repair company, and I was very impressed with the entire experience. My mother and I will definitely be using Viorel and JJJ Appliance Repair for all of our future appliance repair needs. Highly recommend!

Customer service of the highest order. We used this service a year ago for a problem we had with…read moreour dryer. Fast forward close to a year later and our dryer just stopped drying clothes properly. When I called again for their service. The owner suggested I disconnect the dryer from the vent duct and that if the heating worked properly that I would need to call a vent duct company. He helped to fix our stop without costing us a dime. That is the old fashioned customer service I knew when Ai was younger and it's refreshing to see it still alive. If you need appliance repair give them a call. They will take care of you! A-1 all the way.

There is a reason they have high reviews. Awesome response and service. Highly recommended.read more

Awesome! Came out quickly stayed within the quote. Even helped to troubleshoot in case we could fit…read moreit on our own! Really impressed!

I've worked with this company in the past for electrical repair work related to older equipment and…read morefound Tool Service to be adept in this regard. With that in mind I was eager to take my Ridgid Brad Nailer to them for warranty work through the Ridgid lifetime warranty program as they are an authorized repair facility. For clarity, the issue with the tool was a single pin on the nail guide that kept popping out of place and causing reload problems. Nothing major, just a pin. I could have put some rubber cement on it to hold it in place but hey, it's got a lifetime warranty right? I dropped my item off without a hitch having already gotten the approval. They gave me my receipt and said they would be in touch in a couple days. I called a month later to inquire about the status and they had not received the part yet. OK, so I waited another month without hearing from them and called again. They told me the part was not available, and the item would have to be replaced. So far my only complaint was their lack of communication, understanding that this was pretty much out of their hands. A few weeks later I called again, aggravated at having to wait so long for this warranty work. I asked if the tool was still there and they said yes. I said I would just come and pick up the tool and fix it myself instead of waiting for Ridgid to get off their ass and do something. They said I could not have the tool back since it was going through the warranty process. I said, well it's my tool, it hasn't been fixed, you still have it, so I'm going to come and get it. They again said it wasn't possible, that Ridgid would have to authorize it. I said I would call Ridgid for authorization and call them back. When I called Ridgid, I was told that Tool Service had already called them and that I was going to have to wait for a replacement. So now I'm pretty angry that Tool Service is inserting themselves into my personal business and called to ask them why they had involved themselves in my issue with Ridgid. They said they had the right to get involved when I took my tool to them. Now I'm really pissed so I attempt to explain to this moron that what I pursue with Ridgid doesn't concern them and to stay out of my business. Long story short, regardless of how Ridgid handled this situation, these guys had no right to step on my toes and get into my business. Unbelievable lack of courtesy and professionalism on their part. I'll never go back to them and, unless you're completely out of options, neither should you. I would say I'm very fair when writing these reviews and however I can help others from experiencing poor service, I'm up for the task. This may have been singularly related to Ridgid warranty items, I'm not sure, but the lack of customer service and total lack of professionalism is inexcusable no matter what.

I bought a used rigid out of warranty from ebay so I already knew what I was getting into. I…read morebought new electronic things broken out of the box before and that is most infuriating. Tool service inc is the only authorized ridgid dealer in Las Vegas, NV. I was quoted 60.00 and about 3 weeks or a bit more for the repair. Sure why not. I have a Mikita 5030 orbital sander that I use, anyway. Got done a bit more than two weeks and it works! I never used the ridgid before and I love the oscillating pattern it does. The working tool paid itself off the next day! They are in a new location.