This is the place.... Manager Eli, who started at the bottom and worked his way up, has been with the company forever, came back to Laredo in Jan. 2026 and took over this location. He and his staff are amazing, they are knowledgeable, helpful and eager to please. (Alejandro was the one who helped us). The whole experience was easy and smooth, the guys in the shop were professional and really seemed to care about our vehicle, 5 new tires, mounted and balanced (including spare) in just over an hour. I would highly recommended these people to anyone. read more

they offer vacum and other things they don't it completely how they say .. they lied to my face that they only do light vacuum which it doesnt specify there maybe they say that to avoid working but even so they didnt do it .. they refilled the washer fluid I don't know what they did that the sensors stopped working and they were working by fine ! And automatically wanted me to pay for them to fix it .. I'm never going back .. read more

Discount Tire has become my go to place for tires. Discount Tire offers many tire options, great deals and exceptional customer service. Discount Tire team at both Laredo locations are friendly, knowledgeable and efficient. read more

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Was given 2 hour estimated wait time for service to be done (tire rotation, check for slow leak)...3hr 15min later they have not even started working on it. I left for 2 hours. Should've stayed to be sure they kept their word regarding 2 hr time frame. If it's going to take 1hr plus longer, let me know beforehand. That's quite a difference in time and I'm still waiting. read more

We purchased the tires a couple of days ago. The store called us and told me that they have the tires and ready to install. The store told me maximum time would be 1:45 minutes but, possibly it would take less then that. Well... it's over 2 hours and 30 minute and they still have not taken my vehicle in to change the tires. I have seen people come in and out. If, you plan on staying for three to four hours, Tire Discount is your store. Bad customer service ‼ read more

Excellent customer service that far exceeds expectation. Good selection of tires at fair prices, excellent warranty on tires, and did I mention excellent customer service? The guy helping me out didn't know all the answers but he went and asked someone else who was busy doing something else and amazingly, that person didn't look the least bit annoyed to be interrupted and happily came over to help. O_o Have I mentioned the excellent customer service? read more

Discount Tire - Wheel & Rim Repair Near Me - Laredo, Texas

The service provided was excellent. I got my tired fix within 30 min. Customer service was at its best, I would totally recommend my family and friends to go there. read more

Laredo - we know how bad service can be and at that especially in Laredo; but this was such an amazing experience. Manager was very approachable and my sales guy was great. They really do price match and give you the best price: and hey they should. Tires are cheap to make and high margin so it's a very profitable business to be in so customer satisfaction is key and these guys do it. Treat you professionally and I saw them working with other customers to find the fit of price for them. Appointments mean something here. I went in at my time and my tires got installed in 30-40 minutes. Again; great job guys! I will return only here if I ever need tires. read more

Great service! The guys are always helpful even when there is a lot of people, they always make sure to greet you & tell you they will be with you shortly. read more

Luis was extremely helpful and so nice. Really took his time to explain everything to me. One of the best customer service experiences I've had. read more

Very nice folks. The manager, wearing a nice blazer, got down and aired up my tires before the doors were officially opened.

Thorn in the side of one tire. Sucks! These guys are great. The customer service they consistently provide is incredible. I bring all my cars to Discount Tire. Wish more stores could be like them! read more

Great costumer service. Great group of young professionals. Taking care of their costumers with a smile. I am their last costumer and they are still smiling after a long hot day in Laredo, TX read more

Avoid at all cost. Car dealership said my tires had 10,000 miles left on tires, 1 week later, had a nail in tire. Discount tire looked at tire. In the yellow almost in the red, was their reply, you need new tires. They ruined the bead on this 21" tire trying to patch it. Be ready to stand in line too, they in house finance tires, you have to listen to the guy in front of you, his credit report info. read more

Every single time I call, the employees provide great service. From the time I called to set up an appointment to get new tires, to when I went in and they guided me to choose what was best for my car and even for the follow up rotations that I go to. Very knowledgeable staff, extremely friendly, highly recommend to get your new set of tires at Discount Tire Laredo. Thanks to Byron for the patience to answer all my questions. read more

I could not have been more pleased with the service and competency - and price. They were amazing. I was on my way home from Laredo to San Antonio after a long day at work. I have a brand new Nissan Rogue and the tire pressure warning came on for the second day in a row. I had already had the air put it at a different location the day before, so it was a red flag to see the warning light again. My clients recommended that I stop by Discount Tire on my way home to have it checked. It was 5:40 and they close at 6:00. Everyone was smiling and relaxed (including all the customers in their still-packed waiting room.) They explained the problem. They fixed it right away and did not try to sell me more tire than I needed. They even offered to stay a little while longer if I wanted to have dinner first! All in all, I was in and out and on my way home in 20 minutes. I will go back if I ever need help. And I will look for them as I travel elsewhere! read more