Per location: 99th Ave & Camelback - Phoenix, Az I am writing this to share how Dominic is a great asset to this location. His service skills are outstanding and he is optimistically friendly and knowledgeable. He managed my visit promptly and more importantly with respect and care. He took care of all services (tire rotation/air) and I walked out with a zero balance as they provide free services. This particular location happens to be out of my way as I have multiple Discount Tire locations near me; but because this location has the best team members, I always opt to drive here. I love that my wait time is always shorter than quoted and I have always left this location feeling taken care of. I would always recommend this location over others due to team members such as Dominic. As a consumer, I'd like to notate how helpful he is and offer a thanks to Dominic for his excellence and awesome individualized care. With his presence at this location, I will always choose to support this business by returning for all my future vehicle needs. read more

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I recently bought a new car and wanted to have some new rims installed. I originally wanted to order them online, but I figured I would have had to go to the store for installation, so I decided I would just stop by an actual store to purchase, pay, and ask all of questions instead. I had a budget and Discount Tire had the most valuable option for me. The store is clean and bright. Even the windows and seats are shiny. Plenty of electrical outlets in the waiting area. Shout out to Justin, Ian, and Juan for helping me with the experience. I was quoted 45 minutes from start to finish, and I was out within 40, which was impressive. read more

Decided that I was going to purchase new wheels for my explorer and looked on the discount website. After deciding on a few that I liked I made the decision to look at the wheels before purchasing. I went into the store and was helped right away. My sales person (Justin G.) made sure that what I wanted was in stock and let me check out each wheel. After making my decision we went back up front to decide on tires. The only tires in stock at the store were not what I was looking for and I was asked about what brand I would like. I personally decided that I wanted to go to Toyo so they ordered in my Proxes ST 3's. I was told that they should be in the next day by 12. I received a call before 9 the next morning that everything was in and ready to go! The employee that changes out my wheels was very professional ensuring to not dirty my clean interior with my old materials even complimenting how clean my vehicle is. Great customer service experience here and will definitely be my family's new go to place for our tire / wheel needs! Great Job! Also the pricing was less than I expected with discounts that applied & weren't shown online. read more

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Love this place! Great vibe and great customer service! Very clean and professional! Shout out to the guys who have been super helpful and accommodating!! Thank you! read more

Everyone from the front counter to the technicians in the back handled everything with TLC. Luis, Omar, Kevin, Dominic, and Krystopher all had an All Star performance, great team work. Highly recomend this shop. read more

So I had to come in here a couple of months ago due to a flat rear tire , & I had to get my two back tires replaced everything went smoothly so I thought, when I left everything seemed to be fine but when I got on the highway my car almost spun out of control so I decided to take my car to the dealership instead to inspect my vehicle to see if everything was ok. I tell the dealership I got my two rear tires replaced by discount tire and they told me that apparently they're suppose to rotate and balance my tires so the NEW ones are in the front and the old in the back, which they did not do, so I talk to the guy at discount and he tells me the opposite of what the dealership tells me after I tell them my car almost spun out of control after THEIR service! read more

Took my car in for a nail in the tire, nothing crazy. What WAS crazy is a worker met me outside after seeing me pull in. I very much appreciated that! read more

Amazing experience very professional time super quick me and wife car was taken care of with tires rotation and alignment and my wife car had a nail and we didn't have to wait to long they were quick and professional I highly recommend read more

Excellent customer service. Everyone was professional and they keep you informed on work being performed. I highly recommend this location.

Amazing customer service, and they're new, so they get in and out QUICK. My experience was the most pleasant one ever. Thank you to the guys who work here and we're patient with me in opening a credit line read more

The service I requested was denied, They walked in from being outside and I asked for a rotation, pls note (my tires were not needing replacement as I have checked out the thread before and they were out of the red zone). After inspecting the vehicle the rep tells me I need two new tires (front wheels) the ones needing the rotation (which would go in the back). I respond no I'm not interested but I will like the rotation, he replies no I can't do that turns around and leaves inside. I believe he was having a bad day, or was trying to upsell me. read more

I brought my 2007 mustang GT in at 8:15am on Tuesday July 8th for two new tires since mine are showing wire. To my surprise I was quoted more than $500 for two tires and was told I won't find anything cheaper than this. When I told him I want to wait on it because I know I can find cheaper and mentioned that I bought all four of my current tires brand new for $400 with it's delivery fee included, he proceeded to say "that's probably why they're falling apart because you bought cheap tires". But little does he know I've put 40,000+ miles on these tires. And not only that, I just went on their website and found some for half the price. Not him gaslighting me. I just ordered 4 new tires for $531 to be installed at pep boys (that cost includes the installation fee). Anyways I wasn't gonna argue and I just smiled, wished them a good day and headed out on my way. DISCOUNT tire was not doing its name any justice. read more

I called and Spoke with Kalvin about one of my tires thread separating. He checked all four just to find out I have another tire like it. I went in and he was such a great help and great listener. He understood my situation as a stay at home mom and although I couldn't afford the best of the best tires, he replaced both with a affordable rate which were much safer than what I came in with. This will continue to be my go to location and thanks for Kalvin! Amazing customer service, no judgement. read more