I'm extremely happy with the dedication and care of this facility. From the time you walk in , you…read moreare greeted with a smile and you feel welcome. The staff are caring and ready to help as needed.

I checked over 14 places before deciding on Merrill Garden Barkley Place. Did not want a sterile…read morehotel type setting. ALL staff are most helpful and extremely friendly. Many activities to keep you active, I love the exercising and water exercising..The residents are also very friendly, and participate in activities. We also have a wonderful garden that our residents love to add their touch to. I even have a brother living here. My background is an RN..and dud work in full care place before retirement. I highly recommend our lovely community.

Amavida staff were all excellent to deal with from the first contact to tour the facility to the…read morelast contact when my mother passed away there. From their administrative staff to their nursing staff they were kind, compassionate, competent, friendly and efficient. The facility is beautiful, the food is excellent and I would recommend it highly. I want to live there (in twenty or thirty years that is!).

This place is like a resort more than a retirement home, very elegant and enjoyable scenery, it's a…read morehelpful environment and all the members are happy to be there. My favorite's the food of course; this place has a great restaraunt, the grilled cheese, tacos, and quesadilla were all quality and tasty! That chocolate cherry cheesecake is no joke the best cheesecake I've had in my life, can't wait to try more from here!

I'm assisting a friend who is moving into this facility. The staff is extremely helpful and kind to…read morethe residents. The care providers are very professional. Quality independent assisted living with perfect care providers.

My mother has been a resident in Memory Care at The Gallery at Cape Coral, formerly The Waters,…read moresince Jan 2023. Frankly, I can't say enough about how wonderful this place is. My family and I are here very nearly every day, at all different times, so we see all different shifts, departments and activities. The nursing staff and care givers are AMAZING; warm, competent, PATIENT, professional, fun, engaging and very loving to the residents. From the drivers, to the therapists, activities, facilities team, front desk staff, housekeeping, sales & marketing...they all have a moment for a quick word, a hug, a laugh, a warm smile. The staff operates as a team, focusing on each individual resident and their life enrichment. Of course, at times issues occur. They are dealt with quickly and any necessary changes made with little drama. I have witnessed the Director of Nursing giving clear and direct correction to the team - and yet still with a respectful, compassionate and team/resident focused attitude. While safety is paramount, unfortunately there are occasional accidents / falls. They clearly have tight policies in place, and the staff react IMMEDIATELY; often running to help, quickly assessing the situation, calling for appropriate nursing assistance, and securing EMT'S if necessary. They also manage the other residents keeping them supervised and calm, while handling the emergency. There was a fall recently, and the med tech reacted to the unusual loud SOUND, before even the resident called out. He and another CNA stayed with the resident, the Director of Nursing was there within 2 minutes, and the EMT's were on scene within about 6 minutes. The reception team always have a kind word to say and a warm welcome. My brother, who lives out of state, visited in Nov. He was warmly greeted by Leon, who remembered him even though his last visit was in February. Leon is also regularly found playing chess with a resident, while he is watching the door, working the phones, etc. When you walk past the front desk and find the Director of Nursing covering the desk because the receptionist requested to attend the funeral of a resident that speaks volumes about the team environment and resident/family focus of this facility. The facility itself is lovely, and they truly use the entire place. They have everything available to the residents, and although mom is on the Memory Care side, we often share in the Assisted Living events, meals, bus trips, etc. They are truly inclusive and make accommodations for all the residents to enjoy and live their best life. The activities are a major focus for us, and this is very key to Mom's happiness. There are loads of things scheduled all day long and they do their best to keep the residents engaged both mentally & physically, with ability-appropriate activities, or just inclusion for those unable to participate. Stimulating music, sing a longs, dancing, bingo, arts & crafts, decorating, garden club, nail care/manicures, pet therapy, bowling, axe-throwing (a BIG favorite), movies and so many more keep the residents engaged and active. When my mom sees the activities director and walks away from me to hug HER it warms my heart. Additionally, Jodi goes and gets Mom and the residents she knows want to participate, plus encouraging the others to come today to check it out. Inclusive, fun, joyful, and engaging. As well as summer picnics, dinner dances, bus rides, lunch outings, the facility also has special events planned around the holidays. These always include getting the residents dressed up and groomed just a bit more special...whether the families are there or not. They go to great lengths to make this 'home' for each person. They check on mom two to three times each night, often two CNA's together, changing her if she needs it and making sure she is comfortable and resting well. The dining room is lovely and set up well, the food excellent, and they serve as if you are at your favorite restaurant. And while memory care needs special considerations in their dining room and isn't as 'fancy' it is still wonderful and completely appropriate for the clientele. The residents are given appropriate choices, and yet their preferences are noted, so if they are unable to answer they are still served as if they did. IF someone has trouble eating, the staff will feed them, gently and with kindness. And if someone is perhaps ill or just needs a little special treatment, a different meal, Burger, BLT, grilled cheese, is provided. We researched quite a few places before deciding on placement. Mom has thrived under the care provided here, as have so many of the residents, and I am grateful I found this place at this time in her life.

Memory unit and skilled nursing care. All of the members of the care team are very passionate and…read morecaring to these type of clients.

Wonderful facility with a very warm, and welcoming staff. I visited Murinda, who invited our work…read moregroup for a staff meet 'n greet and the food at the event was top notch! This community is very involved with the Naples community, and their hearts show it.

I was invited to this fine building for a few inter-generational events with my children. I was…read moreamazed at how clean this building was, how well cared for the patients were, how loving the staff was, and how secure the building was. The staff truly did an amazing job to bring joy into the hearts of the residents and for a few days our family got to be apart of that. We do community service often and have been to many buildings in many towns, Arden Courts in Fort MYERS is by far the cleanest one we have been in as well as has some of the warmest hearts working for them.

I have a friend at this facility. I am removing him because they never have enough staff…read more Sometimes only one person per house with 12-14 residents. His face is always dirty and so are his nails. They have not had hot water for over 3 weeks and had to have paper plates and plastic silverware. The caregivers are great. The admin is very unprofessional. They talk to you in front of other staff and other families instead of pulling you aside to ask their questions. I would not recommend putting my family member there.

I recently assisted a friend who is suffering with memory loss at their rehab facility. Her…read moretreatment was great and activities were amble as she is very much a people person. I was pleased with how she was treated. I was particularly impressed with dealing with the social worker office who advised me of her insurance coverage. She received quality care during her 20 day visit. Dining for the guests is very nice. Many residents eat in their room but my friend chose to eat in the Bistro dining room. She made friends quickly and on severely occasions I had lunch or dinner myself there and was required as a guest to pay nominal fee but the servers told they couldn't accept a gratuity. The staff was always pleasant and patient with the guests.

I spent 2 weeks in the Skilled Nursing Facility. I was happy with the nurses and CNA's there. I…read morealways got a timely response when I pressed the nurses call button. They had cleaners come into the room daily. The food was good and you had choices. I wished they had PT twice a day instead of once. Overall I was pleased with my care there. Sharon R.

The move-in process itself was good but my mom's experience so far has not been. Several missed…read moreshowers, 2 missed visits to help get dressed or undressed, fees higher than expected, (which have now been addressed I am happy to say) , several unanswered calls for assistance, etc. One aide hardly speaks English and my mom cannot hear or understand her. No one else is available so my mom just has to go with that. The nursing director has been doing her best to follow-up on issues so I hope things work out as she is not happy either when care or service is not provided. Left a message to talk to the administrator 2 days ago and still have not heard back from her although I know she is busy as she manages 3 assisted living properties. PS this is not a photo of me and I cannot figure out how to get it off this review

My mom recently moved into the Cypress Lake facility. From Angela, Paula, and Cindy have been…read moreamazing, they really care! Thank you and keep making a difference!