My daughter loved this preK program. She's now in first grade and every time we drive by there she…read moresays "I miss Mrs. Keely"! She's super excited for her little sister to go here next year (2026) and keeps telling me that she hopes she gets her same teacher. My daughter's experience was great. She had a hard time adjusting to nap time (she stopped taking naps a few months before she started there) but we made a plan and it worked wonderfully. After that she never had any problems. She also made some great friends there and she still hangs out with them even though they don't go to the same elementary school (I am now best friends with her friends mom so it worked great for me too lol). Anyways this place is great and everyone was super nice! I recommend them!

The behavior of the new leadership reflects a clear departure from child-centered care and raises…read moreserious concerns about the safety and well-being of the children enrolled. My child's personal details were posted on social media. Continue reading for more details. Rivergreen Childcare was a beloved part of our family's life for 8 years. Both of my children began in the infant room and graduated from Pre-K here. They also attended summer camps and school breaks at the facility. During those years, we loved the warm, dedicated teachers and the leadership from former directors who clearly had a heart for children and their families. Unfortunately, when Rivergreen transitioned from private ownership to corporate management under Chroma, everything we once valued began to change. The leadership shift was immediately apparent--many of the long-standing teachers left, and the previous director departed as well. What followed was a dramatic decline in the environment and culture of care. The new director's approach was, in her own words, "business first"--a philosophy that quickly became evident in her interactions. During her first week, I witnessed a troubling incident involving my 5-year-old child during a moment of distress that any young child might experience. Rather than offering compassion or attempting to de-escalate the situation privately, my child was left lying on the floor of the public foyer, crying, while the director stood over her and chastised her in full view. There was no empathy, no discretion, and certainly no child-centered response. What was even more concerning was the lack of transparency. The account I received from the director contradicted the teacher's version of events--details I only received after insisting on a first-hand report. In that same conversation, the director asked me point-blank, "Is she going to be a problem?" This was just the first of several interactions that made it clear the new leadership lacks the empathy, professionalism, and child development understanding necessary to foster a safe, supportive environment. Despite eight years of loyalty, I made the difficult decision to withdraw my children from the center within two weeks of the new director's arrival. If that doesn't speak volumes, I don't know what does. While the teachers themselves remain kind and capable, a facility without strong, compassionate leadership is not a place I can recommend. As a parent, I expect a childcare environment where children come first--not corporate priorities. In addition, I am deeply concerned that personal and sensitive details regarding my child's behavior were publicly disclosed on social media, as seen in the response issued by the facility. While no name was used, the context and timing of the post clearly identify my child to anyone familiar with our situation--constituting a breach of confidentiality and a violation of my child's right to privacy and dignity. According to Bright from the Start: Georgia Department of Early Care and Learning, child care programs must comply with Rule 591-1-1-.11 (Confidentiality), which explicitly states: "Information concerning the child or the child's family shall not be made available to anyone other than the parents or legal guardian, the center's employees or designated consultants, the Child Care Licensing Division, or other designated authorities unless the parents or legal guardians grant written permission."

This is a lengthy review--because it's an important one. If…read moreyou're a parent weighing trust, safety, and support for your child, I hope you'll read this through. What happened here should matter to all of us. When a childcare center--an institution meant to nurture and protect--responds to a parent's concern with legal threats instead of accountability, it betrays its very purpose. This isn't just corporate crisis management. This is a place entrusted with children, choosing image over integrity and intimidation over compassion. When the business of care puts PR above people, especially children, that's not just disappointing--it's disqualifying. We asked for help. We pleaded for partnership as our child--fresh off a stellar pre-K year--struggled with a difficult transition. We came to them with honesty, transparency, and hope. In return, we got nothing. No plan. No compassion. No meaningful response. Just behavioral labels, silence, and distance. Then came the moment that broke our trust: our five-year-old was left in emotional distress--alone, in a foyer, crying--while staff stood by and did nothing. No comfort. No connection. No basic human decency. This is not a "difference of opinion." This is a violation of what childcare is supposed to be. All I ever wanted was acknowledgment and a sincere apology. What I got instead was a cease and desist letter. You don't get to violate trust and then police the truth. No ownership. No empathy. Just an attempt to bully me into silence. They wanted my review gone. They wanted my voice quiet. But I will never be silent when it comes to my child's dignity and well-being. I stand by my experience--and I'm not alone. Scroll through the honest 1-star reviews from other families who've spoken up about similar concerns. Then contrast those with the sudden flood of 5-star ratings from employees, friends, and those clearly tied to the business. It's manufactured praise designed to bury real feedback. Even worse are the generic, dismissive corporate replies: tone-deaf, cold, and entirely disengaged from the actual harm experienced. There was a time when this center felt like a second home. That changed when it came under corporate management. A once nurturing environment became cold, calculated, and "business-first." Longstanding teachers left. The warmth was gone. Leadership changed, and so did the values. When care becomes too inconvenient, children stop being seen as learners--and start being labeled as problems. When a center punishes feedback, silences concerns, and starts treating children like liabilities instead of humans -- I believe that's no longer a safe place for any family.

I have had an amazing experience at Chroma early learning academy at River Green. My grandson goes…read morehere and we all love it. The teachers and administrator's are always warm , welcoming and loving. We had a billing problem when we first started and they took care of everything for us. Amazing school and staff!

We have been a part of the Goddard Family at the Prominence Point location for several years…read morenow...and I cannot accurately put into words the peace of mind I enjoy every day they're in their staff's care. Management is phenomenal and always willing to go the extra mile...the teaching staff and assistants are some of the best folks you'll ever meet...and as long as we continue having kids, they'll be Goddard Kids for sure! I would fully recommend anyone exploring daycare opportunities in the local area to consider making The Goddard School at Prominence Point your home too.

My son is in the infant class at Goddard and we are so thankful he is a part of the program. His…read moreteachers care for him and prioritize his needs which gives a new mom so much comfort. The directors are incredibly helpful and kind as well. We are looking forward to many more years ahead!

Simple words do not do justice to the amazing six (6) years my family has spent at CPEL. Today was…read morethe final day for our last child in Pre-K at the school. We're happy for the future, as we know that our children have been provided with the absolute BEST preparation for school, but also sad that this chapter in our lives has concluded. Donna, the director and owner, is hands on, and know both the children and their families personally. She, and her amazing team of teachers, have built an environment that is not only an educational extended family, but is also Christ centered. Each of our children thrived while at CPEL, and they have been tremendously successful in their school lives that have followed. I give this institution the highest possible rating! Clean, Courteous, and honestly loving of our children and family, they have been everything we could have ever wanted in a preschool, and we have ZERO regrets.

Child's Play is such a wonderful school. We went to the rose creek building then moved…read more.. thankfully hickory was taking new students. I adore everyone here and am so thankful for all they do!

I love this school. My son attended this school from 1 years old till preschool, he even did a…read morecouple of summer camps throughout the year. The facility is family owned and the owners are some of the most wonderful people you'd ever meet. Not to mention they are extremely affordable compared to nearby schools. Safe, friendly, caring and all around great school. I highly recommend.

We absolutely love Primrose of Sixes Road! My child has the best teachers. They make it a fun,…read moreeducational environment and I can truly tell he loves it there. Everyone is so friendly and they really seem to care about the children and their families. I can't say enough good things about this school!

I cannot speak highly enough about this school. The staff is amazing and the leadership team will…read morehelp you with whatever you need. Every time I come in to drop my child off my child and I both feel loved. They are always smiling and make sure to greet me each time I'm in the school. The curriculum at this school is top tier. I feel like my children are learning leaps and bounds. If you're looking for a school for your child this is the one. I am forever grateful we found Primrose of Sixes Road.

My two girls go to Kids Time in Canton and we have been there for 3 years now. I have never had any…read moreissue with the staff or other kids attending. It is a clean environment and my daughters seem to enjoy going there each day.

Be aware this place (Both Locations but Dallas location is the worst) does not watch your children…read more Multiple times kids have been left outside/lost by teachers themselves. One small child walked out the front door of the building and was close to street before car passing stopped and brought child back in building. They were not even aware child was missing. What you pay to attend this place the food is not up to par with what is described in the brochure when you sign up. The owner lady is very disrespectfully and does not know what she is doing nor does the assistant director that runs the Dallas location. There are many things that are not right about this business including every time you go in there are new teachers once a month so I would assume the help is tired of it also and leave. This is a accident place waiting to happen.

Primrose is a wonderful school! We began searching for daycare facilities for our first daughter…read moreback when she was only 6 months old. As new parents, the thought of handing her care over to someone else was terrifying... but when we met the staff at Primrose, all concerns went away. The teachers and staff truly care for and love their students. They are very communicative and ensure we have visibility into everything she does throughout the day. Our daughter comes home every week having learned something new. We highly recommend Primrose to any parents who are looking for a daycare facility who will treat your children like their own!

We enrolled our 7 month daughter in the Infant 2 class in January and we have been very happy with…read morethe care, education, and attention she has received. She has 3 teachers, Miss Brandy, Miss Kendra, and Miss Jonelle, all of whom are wonderful. They send tons of pictures and updates in the app to keep us aware of her activities throughout the day. Primrose provides monthly calendars with school-wide activities as well as a full calendar of future breakfasts, lunches and snacks, which parents can review and approve. We know if there ever was a concern, the leadership team would handle immediately (all of whom know the name of every child in every class, which is amazing to me). Very happy with our decision to send our child to Primrose.