I'm editing my review. After initially being quoted 1 price over the phone and then the customer…read morerep trying to make me sign a higher price at the store and insisting that his price was final, I contacted the manager and he fixed the price to the one I was given over the phone. I appreciated this. Their pricing system is very, very complicated and is not designed for long term storage. It kind of feels like it is designed to trick the customer into increasingly higher payments. An initial new customer price quickly rises to nearly double that price over a year. I understand that climate controlled storage pays a premium but this storage might be the most expensive in the city for simple long term storage. Overall I wouldn't recommend this place unless you only need it for a few months or if you absolutely have to have climate controlled storage. The company could probably make more money with longer term, stable pricing that doesn't accelerate so high. Something like the first 4 months at a new customer discount and then an expected stable price is much, much easier for the customer to navigate.

Registration and move-in process went very well and site appears to be clean and well maintained,…read morehowever, we began a rental in April for my daughter who attends U-Wisconsin Madison. After 2 payments, they randomly decided to increase the monthly rate with an email. Since we live in Boston we are stuck until late August. I'd discuss rate and make sure you are locked in if possible for the duration of the rental. I've reached out for an explanation, but not response from anyone with the company.

Wish i could give 0 stars. I just wanted to let Sun prairie resident know NEVER use 2nd garage…read morestorage. My belongings were completely ruined. Mice infested my storage unit. I had no food in my storage so they ate shoes, clothes, books, blankets. I spoke to the owner who refused to compensate me for any damage. She even charged me for not sweeping out the unit which i did. Not only did my stuff get ruined, i brought boxes full of mice to my new home. BEWARE

From the owner: 2Nd Garage Self Storage Provides Commercial And Residential Storage, 24 Hour Storage Access…read moreService, Online Bill Pay, And Drive-Up Access To The Sun Prairie, Wi Area.

Needed short term storage while we sold our house and looked for a new place to live. Staff was…read morealways very friendly and helpful, and the premises were always clean. We rented a climate controlled unit, so never saw any bugs/pests either.

From the owner: We believe in providing the highest quality storage service in the industry. With our convenient…read morelocations, competitive pricing and helpful staff there's no doubt your storage experience will be top of the line. Our facilities are clean, secure, and easily accessible. Whether you need more room for stuff around the house, a place to put your business' extra office supplies or a space to store your cars and boats, we've got you covered. Our Madison units at Hwy 30 and 51 just off Nekoosa Trail and Commercial Avenue offer several unit sizes, additional security, and climate control to ensure extra safe storage. Our Sun Prairie location can be found just off of Main Street on Commercial Avenue and offers an affordable and centrally located facility with various unit sizes. Our De Forest facility offering affordable units of different sizes is 0.5 miles north of the intersection of Hwy 19 and Hwy 51 and it is not far away from the Truax Airport.