I went to see McKenzie the assistant manager to get my hair a light blonde color with very little…read morehighlights to make it not a plain blonde. During the process she just threw color on my hair. She didn't use but 4 foils which she ended up doing big uneven streaks not highlights. She left the color on my hair for around 50 minutes and never once checked the color. After she washed the color out and took the towel off my head I instantly made a face and pointed out that it was orangish red not blonde. She said let's wait to see how it looks when it's dry. After she finished I told her it's not what I wanted and so she said i can come back and get it fixed at no charge. After I came home and spoke with my husband and he pointed out all the mistakes(example: patches, thick streaks, color) that she had done; I decided to message her and let her know that I didn't feel comfortable having her do it again since it was so far off from what I wanted as well as very damaged. (My hair was completely healthy before my visit) I let her know that I would just prefer to get a refund and go else where to get it fixed. She told me that I had to call her manager Billy in the morning. When I called and spoke with billy that morning about the situation, she was very hateful on the phone and sounded annoyed. She told me that she had to contact her manager because she didn't have the authority to authorize a refund and that she would contact me later that afternoon. I was out driving for lunch and decided to call and check in since I hadn't heard anything and I asked billy if she would want me to come by to show her my hair since I was already by there it was no problem. Billy cut me off and said that she had already spoken with her boss and that since McKenzie offered me to redo it and I refused(which I did) and herself ( billy)offered to do it and I refused (this was NEVER offered) that they will not be issuing a refund and they will not be offering to fix it now so I needed to go else where to get it fixed. She then hung up the phone on me. My husband ended up calling and she got hateful with him as well. So he asked for her bosses number which she proceeded to tell him she wasn't allowed to give out that number but she could give him an email. He emailed corporate and explained the situation. A lady named heather reached back out quickly and let him know that I can go to the east side to get it fixed. The woman who tried to fix it I believe did her best to fix it but the damage was already done. So now I am left with damaged hair and not the color I wanted. I have never had an issue at any other salon and I have been getting my hair done in the salon once/twice a year since I was15 and I am now 26. I am a stay at home mom to a toddler and haven't got to get my hair done in almost 2 years so this was supposed to be a great experience and it turned into a nightmare. McKenzie and billy tried to blame me being pregnant why the color didn't work and the damage happened but I had gotten the exact same thing I wanted done when I was pregnant with my daughter and had no issues as I have natural blonde In my hair. The way McKenzie (assistant manager) and Billy the manager had treated me is unforgettable and i pray no one else has to go through what I did.What was supposed to be a relaxing and fun experience turned into one of the worst and most traumatic experiences I've ever had. I will post pictures of what I started with which was my natural brown/red on top and blonde on bottom. I wanted a solid blonde with highlights. I got fried bright orange/red hair with uneven big bold streaks. Everyone please beware if you decided to go see either of these woman on diamond ave.

I went in for a fade and not only was a line left in my head like who does that it's a fade... My…read morehair was also uneven like considerably uneven... I went back to following morning cuz I didn't really catch it and so I got a touch up from the manager of all people and I went out looking even worse than before.. it's not the first time they've given me a bad haircut every time I've been there my wife had to touch my hair up and this time was the straw that broke the camel's back it's really lousy in quality and I wouldn't recommend it to my worst enemy

I love this salon! The atmosphere is great and the stylists are wonderful. I know they have other…read moreservices (nails, etc.) but I have only had my hair cut here. Angel cut my hair, she is so sweet and it looks so cute! It was $30 which is very reasonable for a nice cut.

I want a trim & came out with hair so short I could see my scalp. I was embarrassed to see my…read morechildren for Christmas.

I walked out with $180 bill for highlights when I'd originally been quoted approx $60 over phone…read more If the price was going to be this drastic of a change, I should've been informed b4 they did the service.

I have been going there since they opened the doors. I always been satisfied with the cuts I've…read moregot and the price I've paid. when I haven't made an appointment and walked in the wait has never been long. Highly recommend

I came in this morning for a wash and blowout for 25$. It's my birthday I woke up bright and early…read moreand headed there to get my hair done. I had a nice wash then it came to the blowout, it took and an hour and a half and she stopped midway for 10 minutes to go wax somebody's eyebrows and face. my hair was completely dry by then. I get up to the counter and it cost 55$! I asked why it was so much they said because my hair was long. I was very upset I didn't get a super intricate hairstyle. overall very bad way to start my birthday.

New to Evansville area. I Need to find a stylist that could not only listen to my wants but know…read morehow to cut natural curly hair. Mimi made me feel right at home and she did an outstanding job. Not only did I get my hair cut (3" off) I also decided to have color and highlights. Wonderful atmosphere.

My husband use to frequent this local barber favorite weekly, and received a full hair cut and…read morebeard style by, in my opinion as well as my husbands, hands down the best barber in southern Indiana, Austin. The man truly has a gift. He's a charming young guy of good character and a well spoken gentleman, who just so happens to prefer Big Fashion (baggy clothing, jerseys and chains if you're unfamiliar) Hip Hop music and lowrider vehicles with large flashy rims. He also is heavily tattooed. The business was bought by new management "owners" who openly admitted that they were firing Austin for "being too black" and went onto say "if we hadn't gotten to know you and ran into you on the street, we'd steer clear of you out of fear." Both Austins parents are Caucasian, and call me a dumb millennial if you will, but it's definitely 2017, and I truly thought that this amount of ignorant bigotry didn't exist any more, and if it did they wouldn't have been dumb enough to fire a well respected professional over it. The amount of racism involving this situation and statements that were made is difficult to comprehend. It does however, explain a few things about our current governmental disaster at hand. Do yourself a favor and avoid seeking services here and take your money to respectable business owners. Or, you know, don't if you fear for your safety in Podunkville, USA. Truly unbelievable.

Katie has been my stylist for several years. She does an amazing side. She also provides wigs and…read morehair toppers for those struggling with hair loss. She has a huge heart! Ellen is an amazing esthetician. She offers microdermabrasion and other facial services. I have been a client for the last couple years and highly recommend her!!

Today was my first visit to Beyond the Mirror on Green River Road. Cheryl was my hair stylist. I…read morewent in with two images on my phone. She studied the images a few times before the first cut. I have to tell you, this woman knows how to cut hair. She paid attention to every detail and she did all of this 14 days out from having surgery (still in pain). Today I left her chair knowing that I was heard, that she cared to give me what I wanted and the cut is exactly what the image looked like. Therefore, I recommend her 100%.

Beyond the Mirror is exactly that - truly BEYOND. The salon is beautiful and has a super inclusive…read moreand inviting feel. My hair feels and looks the best it ever has and I thank the team there, beginning with Michelle - for this truly appreciated outcome. I love, love, love the new, fresh vibe and will be with BTM for a long time to come. Mahalo!

I've made appts for both of my sons twice now and he never shows up. always has an excuse. He…read morepicked 9am & 9:30am appts and couldn't show up. Messaged and asked when he was coming and said he would be 5 mins late (understandable) ended up waiting for 45 mins and still nothing. This guy is so unreliable and it's a shame because he does a good job. Went to another place in boonville same day and mentioned what happened and the salon said they have gotten tons on his customers because he is so unreliable. He does not respect people's time. If you need a great salon please try Lux Salon in boonville! They took us immediately!

awesome attention to detail in my cut, personable barber, unique atmosphere. it was my first time…read more-- but I'm going back.

I couldn't be more happy with my hair I am currently visiting from California and was in desperate…read moreneed of a haircut. I get really nervous going somewhere new (especially being a stylist). Not here! Wonderful service, fantastic cut, great amount of Aveda products for sale, clean and fabulous! I highly recommend coming here, you won't be disappointed.

This is a beautiful salon, great location and well maintained. They are adhering to strict Covid…read moreguidelines. With that being said it was basically out of my price range for waxing. She did a great job and was very sweet, but I think it's overpriced. I have used European Wax Center before and for less than I was charged at Rythm I got the whole shabang. Plus, European wax center was way more efficient. I'm appreciative they offer waxing but I won't be going back due to the pricing.