This place is phenomenal…read more I am so emotional after my business meeting there today that I almost can't take it. My grandmother didn't have that much dementia, but the place where we "placed" her was not nearly as wonderful as this Emeritus location. I think she would have been a great candidate for one of their "wings" - if only she had lived here and not in Rome, maybe we could have had her there. Here's the deal - Emeritus has 11 metro-Atlanta facilities, four that are dementia-specific, so to speak, and over 400 locations nationwide. From meeting with one of the key folks today, and meeting other staff and directors, it is clear that they are committed to the very best in patient care and treatment. Each resident has a nameplate on the door, and a photo/collage type thing next to their door with whatever they feel portrays them best- family pics, notes, etc. Even better, the four "sections" of the facility are decorated like....things that make you happy! My favorite was the "beach" themed room- and the hair salon! In one corner of a wing, they even have an old-fashioned mirror/dressing table and vintage dresses next to it. Wow. Beyond the aesthetics, it was clear that the staff really cares, and that anyone whom I love would be well tended to at this place...I witnessed staffers calling everyone they saw by name, carefully tending to the sofas in the lounge area, checking on people in their rooms or in the common dining area or group activity area. Really, it was - overwhelming. Bob Carr and staff do an incredible job, it seems - if I get totally *out there* one day, for whatever reason, this is the kind of place I would want to be.

For those of you who might have noticed, I haven't been posting much on here for the last few…read moreyears. My wife started being affected severely by vascular dementia in 2013, after 3 years of moderate impairment. Since then, up until she passed from this life on Thanksgiving night, a few months ago, I did the best I could for her 24/7/365. About twelve days before Thanksgiving, it became very apparent to me that she needed in-home hospice care. Without going into detail, I was very reluctant to turn over her care to "strangers", but the wonderful nurses and aides quickly became family to both of us. That she passed peacefully with dignity is a tribute to their caring, skill, and love. Yes, love. I will ever be grateful for every member of this wonderful company. They were truly a gift from God!

if I could choose zero stars I would. The entire experience (save for one nurse who was amazing)…read morewas awful. Did not receive any support and the ONE and ONLY nurse, Jordan, accused us of overmedicating, trying to keep our grandmother sedated then lied saying she never said it. She made us feel like we were making up the symptoms of our 95 year old grandmothers agitation, and refused to help us find medication that worked with her. When we called a reported the behavior, we were told that if we didn't want Jordan as our nurse we would have to find a new hospice company. We gladly did. DO NOT ISE THIS COMPANY! THEY ARE AWFUL!

This hospice company is a joke. The administrator is rude and doesn't care about our families. They…read morenever answer the phone. I will never recommend this company to anyone!! The owner needs to fire the office leadership and start over before this company fail.

We used Olive Branch Hospice when our mother's condition was diagnosed as terminal. She was…read moreresiding at Tapestry House in Alpharetta, GA and Olive Branch served Mom there. She passed away in August, 2022. Olive Branch was supposed to examine her weekly by an RN; and they were supposed to clean her and bathe her several times a week by CNA's. They also provided a hospital bed, a wheel chair, a Hoyer lift and consumable supplies like diapers, wipes, etc. I don't believe they bathed her more than once a month (if that); they specialize in 'drive by' nursing exams. My daughter is an RN and she would visit Mom 3-4 times per week and would have to clean Mom herself. Once Hospice gets involved, the Assisted Living people back off on some of their services so the net effect of bringing in Hospice resulted in less care. They are supposed to take of prescribing and supplying any required drugs. They told us that Medicare would only reimburse them for a portion of the monthly charges. So we would pay approximately 75% of the monthly costs and they were supposed to pay the difference. I believe they actually paid their portion once and no more, despite my calling them several times. The pharmacy they use is now upset at me for Olive Branch's lack of payment. Assisted Living charges are not covered by Medicare and they're expensive. Hospice however is fully covered by Medicare and in fact cost quite a bit more than Assisted Living. I'm personally aware of someone who used another hospice which came into their home and they were delighted with the service. It wasn't this one.

My mother has been on hospice care for approx 10 months now. The majority of our care has been…read moregiven by CNAs Tyronda and Hayley in communication with nurses Megan Guce and Madisyn. There have been others like Deanna and Mimi, etc that have also helped out when needed. Our experience with this company and these ladies in particular have been fantastic. They are all very sweet and kind and you can tell they really care about their work and patients. Thanks!

The team at Inspire was thoughtful and considerate while helping with our father's transition. Lynn…read morewas helpful and responsive with all our questions and concerns. They helped to ensure that our father's final wishes were met and made him as comfortable as they could, while supporting our family.

Vickie and team with Southern Comfort Hospice took excellent care of my mother, through her end…read morestage battle with cancer. She also took excellent care of our whole family as we were struggling to say goodbye to our beloved Mom, Grandma, and GG. Vickie is professional and excellent at what she does. She has all the knowledge needed medically, but also such kindness, warmth, and charm. My mother adored her, which was most important, but my siblings and I adore her too. We benefited from having a kind and skilled guide in helping our family navigate a difficult time. We miss our mom terribly, but know that she had the best care we could possibly have given her, and Southern Comfort Hospice played an integral part. -Miss Peggy and family

From the owner: Our business focuses on providing alternative therapies to enhance the lives of the terminally ill…read more We do not believe in over medicating so we choose to use therapies like pet and music therapy to assist with pain management and agitation. Consistent and professional staff who have a passion for hospice are the company standards.

I wanted to give Samantha, Amanda, Katie and the entire Lighthouse staff the gratitude and praise…read morethey deserve. The dignity, grace and love they showed my mother (and family) is a rare find these days. I will forever be grateful

From the owner: We are a local community of hospice healthcare providers who seek to 'normalize' the benefits of…read moreend-of-life healthcare. We believe that cultural nuances, community ties, values, and traditions are essential aspects of how individuals transition back to spirit.

I have given them multiple chances to redeem themselves but they failed so I will write this…read morereview. My take on Hospice. We did both in home and inpatient. The caregivers inpatient were overall amazing. Its the promises they made to entice you to bring your loved one there..... and then fail and fail again that you need to know about. Hospice is pretty much no care other than cleaning. What we really thought we would get was professional counseling. We were promised counseling for our mother who was losing her husband of 70+ years, for their children, grandchildren, great grandchildren.... Nothing like we were promised. We were told after he passed they would reach out and support us and her the next week and never heard from them. I called and asked... no call back. I called again... finally someone said they thought we lived on the opposite side of town ????? They even made an appt with our mother before christmas, having me leave work to be there and then stood her up. So, remember all the bells and whistles arent going to be there. The staff at the facility was great... just the sales pitch and delivery was way apart. Still waiting for them to fulfill their promises but, they got their money and moved on. I was offended when i received a solicitation not once but twice to donate money to their foundation.... the literature even mentioning how they offer bereavement support. They offer but they just dont deliver.

We had a beautiful experience with Seasons. Mom was under their care for a month and a half while…read moreliving in our home. They went out of their way to make sure she always had her medications to keep her comfortable - including one time when a nurse drove back and forth to obtain a signature from a doctor for a new script. She wanted my Mom to be comfortable over the weekend and was determined to make sure she had it as soon as possible. The delivery driver, Micheal, always called before he delivered equipment and was extremely kind with Mom. Our nurse, Asiyah, was a dream. My Mom had the utmost respect for her because she was so compassionate as well as a great listener. I adored her because she was readily available by text, called me often, listened, and genuinely loved Mom. Mom had visits from sweet Caroline - who referred to Mom as Mama as she tenderly helped her shower, or give her foot rubs, or even just watch Judge shows. The music therapist, Anna, was such a calming presence. She has the voice of an angel and has a repertoire of songs to pull from - she even sung some songs in Spanish to Mom. Everyone we met was so kind and patient - the chaplain, other nurses, social workers... and were all available via text - it felt so personal. Even after Mom died, the texts and phone calls kept coming in to check on me, offer grief support for the children, and to share their love of Mom. My only feedback would be to work on the response time with the toll-free number - it could be more efficient. However, I am so grateful that everyone gave us their cell numbers and were available via text or call when I needed them. I highly recommend Seasons.

The staff at hospice Atlanta is outstanding! My team that consist of nurse Susan and CNA Jackie is…read moresecond to none! My mother is 101 and fell and broke her hip. She is now bedridden. Jackie comes 3 times a week to bathe her and surround her in caring comfort. We consider these 2 ladies part of the family! We love our caregivers! I would like to commend hospice Atlanta for providing us with an excellent staff! Mrs. LM Evans.

if I could give this company a lower rating than 1, I certainly would. I have read other reviews…read morestating that the nurses were rude and the company was subpar at best. I never even got the opportunity to even see a nurse! I was told they would call to schedule a time for a visit and that NEVER happened. I left a total of 6 messages requesting a call back and still nothing. I would not recommend this company at all and please do not use them. Awful, just awful. Big fat F for these guys.