Enjoyed a Spa Pedi and Spa Mani with Jen. She was wonderful. Also gave me a list of many other services provided. Stylists, massages, wraps, waxings, facials, etc. I will defiantly be a repeat customer. read more

Divine Reflections - New customer gift - Massage Near Me - Whitehouse, Ohio

Booked a last minute appointment for my daughter to get her hair cut and they were able to squeeze her in!! Jennifer did an amazing job so I went and had my hair cut there and was extremely satisfied! Then my daughters friend was told on Thursday that he needed to dye his hair back to "normal color" before Saturday and again Jennifer got him right in and did a flawless job! Not to mention how reasonable priced everything was! I love this salon!! read more

First time customer and booked a nail appt on 2-7-19 with Mary for 2-21-19 evening. Called Janice on 2-20-19 to rescheduled for last Sat 3-2-19 at noon. Also left message Fri 3-1-19 morning asking if I could come sooner due to leaving work that day, otherwise I would see Mary at noon following day with my phone number. No return call and showed up @ 11:50am 3-2-19 and told receptionist I was there to see Mary for my noon appt. Was told she was with another client. I sat until 12:30pm waiting and watching many women come/ go for their salon appts. No staff person spoke or gave me eye contact meanwhile. I finally interrupted a hair stylist asking if she could check with Mary to see when I would be assisted. Mary approached receptionist desk with Janice saying I did not have an appt. booked that day. I told her I spoke with Janice on 2-20-19 who confirmed Sat. 3-2-19 and they found my appt was logged for Tue. 5-2-19. I also told them of my phone message left prior on Friday morning asking if they had any cancellations or openings on short notice with my name and phone number. They stated the phone messages were cleared out Sat 3-2-19 morning. They both apologized and offered no re-booking appointment for their errors. I expressed sitting and waiting 40 minutes for nothing and left very upset with their customer service. Why on earth why would a young lady book a nail appt for 2 1/2 months out after Easter 2019 I ask over and over and let a first time customer be disgruntled with no resolution??? This salon needs customer service skills and communication repair ASAP. read more

This is a great local hair salon that my family routinely visits. Sylvia is our go to girl, she is friendly and outgoing, great with my kids. She makes sure you're 100% satisfied before you leave her chair. I've never tried the spa portion of the salon, but I've always heard good things about it. read more