Sliced my toe and had no anticeptic only alcohol. Jo one speaking English accept for the receptionist and they wanted to give me $5 off after i asked how they were going to compensate me Wow read more

Prive Nail Spa - They kept trying to stop the bleeding with some bleeding alcohol bc they had no aticeptic - Hair Removal Near Me - Maumee, Ohio

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I found this place on a whim so I could get a pedicure before a trip. They were thankfully open on a holiday and was able to squeeze me in. The inside of this place will make your jaw drop. It reminds me of Modern Italy and the ceiling was painted like a sky! The pedicure chairs were clean and had amazing massage options. I was pampered and so relaxed during my pedicure. read more

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Went for a balance and a regular pedicure . I picked white for my toes and French for my nails and decided to do chrome on top. I told the lady I wanted the $45 pedicure. MY TOTAL WAS $190??? Holy crap!!! They charge you for every single add on $35 extra for gel and an extra $20 for gel and french?? I still don't understand how it came out to $190. I feel completely robbed and taken advantage of. Not to mention my nails don't even look like they're worth $50 they look messy. Stay far away from this place!! read more

Prive Nail Spa - Hair Removal Near Me - Maumee, Ohio

I CAME HERE TO DO MY FEET ONE WOMAN CALLED my toenail ugly because I told her I wanted to remove the acrylic and she told me if I remove it. My toenails are ugly. The manager was very mean they did a very sloppy job on my hands and feet very poor service and the manager charged me five dollars because I used her charger. They at very high priced for a very sloppy job usually when you go to the nail salon. you going to feel good about yourself I shameless very low self-esteem because my toenails ugly very high prices for a terrible job never again will I go to this nail salon read more

I went to this salon for the first time on Tuesday, April 1, 2025 for a pedicure. The young woman that did the pedicure cut my big toe, nicked the big toe on the other foot and scrubbed the heels so hard that they are also split and I can not walk without a limp. I have not been able to put a shoe on the left foot because of the cut on the big toe [which is still bleeding when I take bandages off to clean] and have been hoping it would start to heal but so far no luck. It is hard to sleep because blanket hits the bandaged foot and hurts enough to wake me up. I was telling her through most of the pedicure to go "easy" over and over but should have gotten up and left. $53 plus tip later and I can't put a shoe on or walk on my feet without pain. Do not recommend this salon. read more

Came for a regular no frills spa pedicure & polish. My toes are perfect and spring ready! the service was great. Samone did an awesome job! I'll definitely request her again. She's super sweet and very gentle. Remember to bring your flippy flops & cash for a tip! read more

Prive Nail Spa - Fresh coat o' paint - Hair Removal Near Me - Maumee, Ohio

I have had a lot of nail appointments here in the last 4 years and it's normally a hit or miss but today, Dan knocked it out of the park! I wanted a design for my college graduation with my college colors (orange and brown) and he did a wonderful job. If you decide to go here, Dan is a great person to see! (4/23/23) Update: I regretfully have to change my review after less than a week, two of my nails fell off! I glued a fake nail on so it would look okay for graduation. I can't come in within the 7 day window, so I won't be able to get them redone :( I LOVED the nails, so I am so heartbroken that they didn't stay on (4/29/23) read more

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DONT COME HERE!!! The person who did my nails didn't even try to get tips that actually fit my nails, most of them came off within a week. I paid $70 for nothing, it didn't even last until my event, and they only spent 20 mins on me, while other ppl (white) had good service and I had to sit through being laughed at because of my hair texture by other racist clients. BLACK PPL: don't come here! the place has mad racist vibes, trust I won't be coming back read more

Love this place!! Always good work and nice people. Madison was amazing and her shape work was even better. Sometimes the wait times can get a bit long, but definitely worth it :) read more

Best place in Toledo, I am so happy with Prive they have a great location with a beautiful style salon. Grace is so nice at the front. Overall highly recommend!! Tina is the best nail tech ever! She is so amazing I love her work! read more

This is what I wanted done in the first pic, what I got in the second pic. These are my nails after my first and last time at Prive nail! I WAS SO DISAPPOINTED! My nail Tech was Paul. He was sweet and nice, however when I asked if he could do ombré he said "Yes no problem" I said okay I want it in these two GEL colors "okay yes no problem" he says. It was a major problem Paul.Not once did you suggest "dip better for ombré"!I wish I would've taken a pic right then and there.Your shaping is good I give you that Paul but if you're not able or have the skill to do what a customer wants fine! Let me talk to the next technician. All the black bumps are hair stuck in my nails. Such a terrible job. Again shape is better than what I had but your color sucked. And you did not suggest dip for being better for ombré when it's YOUR JOB AS A TECH to know that and suggest. Sad. Never again. read more

Prive Nail Spa - Hair Removal Near Me - Maumee, Ohio

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Terrible place almost most all of the technicians have an attitude even the manager the girl that did my pedicure was rude and had a terrible attitude she kept bumping my feet against things with out apologizing I will never come to this place again the next day my nail broke I went to get it fixed and the manager was unapologetic I spent over 140 for my nails and pedicure and received terrible service the please save your self the trouble and go some where else read more

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Such a beautiful nail salon! Brittany and Simone were amazing! Separate pedicure area with gorgeous massage chairs and the decor was so lovely! Quality job. I will definitely come back. read more

Prive Nail Spa - Hair Removal Near Me - Maumee, Ohio

I have been patronizing Prive for a few years, requesting the same technician, who was amazing. She is no longer there and the current technicians are not the quality I was used to. The past three gel manicures started chipping or warping after 48 hours. Due to my work schedule, I could not come back within the one week grace period - eight days instead and was told they could not make the repair without charging. I was made to feel it was my fault and I should request a "dip" manicure instead, which would last longer. Gel should last more than 48 hours. I was then told by one of the employees that some of the techs are new and use "old" gel, which does not adhere as well as it should. I asked for a discounted color change without success. I told them they lost a very good customer over a $32 gel manicure. I do not recommend - buyer beware. read more

I was immediately upsold to try the new gel-x because it lasts twice as long as acrylic. My nail tips started chipping on the second day. When I went in to see if I could get the set replaced or removed I had to foot the bill again. This spas reputation for new client continues to fall below the bar. read more

Acrylic nails lifted within a week, and the customer service was horrific. I don't know how this place stays open. If I could give this place zero stars I would. Do not go here!!! read more

Prive Nail Spa - Acrylic over natural nail in one week - Hair Removal Near Me - Maumee, Ohio

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Came in for a pedicure and an acrylic full set. Only had to wait about 30 minutes which isn't terrible for a walk in. My pedicure was great and looks awesome but, my acrylics are another story. The lengths are all uneven, all different shapes, my hands were dusty as hell until she put this weird oil on me and had me rinse my hands which just made them oily, the undersides of all my nails still had remnants, and the polish looks like garbage. I am not typically one to post negative reviews or reviews at all but this needs to be addressed. The girl also had me pay prior to her finishing which I thought was weird but, now I can see why as the nail were shit. Money wasted I guess. Will definitely not be back and will definitely tell everyone about my experience. There is a photo for reference of what I wanted. Update: It is day 6 and all my nails have lifted or ripped off and all I can say is do not waste your time coming here because its not worth the money. I basically threw money in the garbage and wasted 2.5 hours of my time for the entire process. DO NOT GO HERE. read more

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I typically go to Venetian at Levis Commons, but really wanted gel on my toes, so tried this out. I prefer the layout here. The pedi chairs were a little more sectioned off, which I enjoyed. I had my five year old son with me and they were super sweet to him and let him sit next to me and get a massage while I got my toes done. I think my toes look fabulous! The GUY who did them (really wish I had gotten his name!) Was very kind and did a great job. It felt like the massage part lasted forever. Which I was good with! ;) He did use the cuticle oil to do my leg massage, which another review had complained about. Maybe I'm just not that particular. It didn't bother me a bit. I say give it a try! I enjoyed it! :) read more

Prive Nail Spa - Hair Removal Near Me - Maumee, Ohio

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awful customer service. very disappointed. we booked a birthday party for my boyfriends daughter and 7 of her friends (1st graders) 2 months in advance, paid a "deposit" and after 2 1/2 hours of sitting there while 3 nail techs helped 8 of us, they told me the deposit paid wasn't applied to the balance due and charged me $5 extra dollars per kid for extra colors, yet no one informed me of this prior to the party. also a "deposit" for what? to make sure they have enough staff? because they didn't. When I asked to speak to the manager it took another 1/2 hour for her to even acknowledge me. At least the girls were excited about their nails, but the entire thing was ridiculous. read more

The first time I went there, it was amazing. My nails were the exact picture it looked like. So, I went again hoping for the same result. Big mistake! My nails weren't horrible, but I asked for a simple french tip with white in between the french tip. Couldn't even make a decent french tip. So I left and thought it may only be the mail tech I got, so I returned 1 last time. I left with cuts, and my nails looking nothing like the picture, and a bunch of stuff around my nails. The total cost of the nails were too expensive for what I received. read more

This place was awful. They don't take appointments, which is fine but then they tell you a time for example 30 min and even with giving them some grace & an hr after they call you to come back (so now 1.5 hours) they finally put you in a chair to have you wait another 25 min. Then the tech was aggressive in use of several tools that it hurt. Even after speaking up. It was one of the most unpleasant, uncomfortable and not relaxing experiences that I have ever had. read more

The end product was good and we are happy with our nails. However, I must mention that the manicurists were blatantly annoyed that they had to work, were cursing, talking about feces and their personal lives with one another. We are pretty casual, but found their conversations to be uncomfortable/ unprofessional at times since we were hoping for a relaxing few hours. We won't be back due to the customer service and don't recommend. UPDATE: no one from the salon ever contacted us after we posted reviews and contacted corporate. What a terribly ran business! They obviously do not care about their clients. read more

I have never gotten my acrylics done here because there are so many bad reviews about how they do them but I decided to take a chance and go anyways! I absolutely LOVE them!! Whoever did a bad job on other customers reviews must no longer work there because I had the most amazing g experience! I had to have 4 acrylic nails removed to get a new set and he removed them gently and it didn't hurt at all! He made sure he was gentle on my nails and they came out looking perfect! This is the best salon experience I have ever had and it wasn't a long wait despite how busy they were! I definitely be coming back here and recommending this place to my friends! read more

Prive Nail Spa - Hair Removal Near Me - Maumee, Ohio

The absolute worst place to get a dip powder manicure, every person does it differently and incorrectly. This place used to be awesome and they have definitely lost there touch. read more

This was a "give it a second chance" visit. The first time I came I had a not-so-great manicure but the place inside is so nice I thought it had to be a fluke. I came back today with several members of my family hoping for a better experience. I called this morning to ask about prices (as there are none listed on the website - pet peeve for me) and specifically asked the cost of a gel manicure and a dip manicure. I was told $35 for gel manicure and $30 for dip manicure. I attempted to book an appointment but was told they do not offer weekend appointments, walk ins only. No issue. My family arrived around 5pm and we were a group of 4:45 so we anticipated a wait, they told us 45 min-1 hour. They did let us leave a number so we could grab something to eat while we waited which was nice and appreciated. We were called at 5:45 within the time frame, again so far so good. They did the pedicures first, they asked spa ($35) or signature ($43). I opted for the signature thinking it would be worth it but should have asked, the only difference was a sugar scrub for your calves which in my opinion was not worth the extra $8. The pedicure was good and the technician was great. I was hopeful for a better manicure experience! However, my manicure was completed by a different person and unfortunately wasn't a great experience. She was clearly done with the week and was very distracted throughout my manicure. It was done rather haphazardly and very quickly. In addition, there was no filing, no clean up of the dip powder left around my nails, and no lotion applied or massage. My technician told me to dry my nails and I thought she was coming back to finish them but finally came back with her sunglasses on her head, phone in hand, and purse on her shoulder clearly ready to leave. I asked her and she threw some cuticle oil on my hands and brushed stuff off without even sitting down. My total cost at the end was $87 which I'm still struggling with... I asked how it was $87 and was told dip manicures were $40. I explained I was told $30 on the phone and was dismissed by saying that it was a mistake. Even without the issues in my manicure, I felt it was overpriced for the services I received. Those are definitely spa prices and I did not feel relaxed or pampered throughout my time. I did say to the technician and the receptionist that I wasn't happy with the polish all over my hands, and was dismissed both times that it would come off in a few days. I got navy blue polish and would prefer to not have navy blue polish on my fingers at work. The rest of my family had varied experiences - my sister had a great gel manicure which included a massage. My grandmother had a good experience and her manicure also included lotion/massage. My mom has a dip manicure that was completely different than mine - hers included filing, clean up, and a UV coat on top - all for the same price I paid. My aunt had to get her dip manicure completed again as when she was watching her hands we noticed that three fingers on each were missing polish in the upper fourth of her nails - the technician didn't notice until we posted it and she was still charged full price. The benefits for the salon are that it is conveniently located for the area and with good hours. The pedicure was nice and I think if I had stuck with the $35 spa manicure I'd be happier. If you're in a situation and need a quick fix/job, or are looking for evening appointments, this is an option but if you're looking for a "treat yourself" spa time or a lasting manicure, I'd recommend elsewhere. read more

Cash tips only and you have an atm in the lobby....How tacky...I'm not going to pull money out and pay an atm fee all because you don't wanna pay taxes on my tip... very frustrating when you can definitely add a tip to a debt card- lots of nail places do it. I didn't even get my nails done because I saw it was cash tips only and I didn't have any cash on hand. I guess I'll spend $80 on a mani/pedi somewhere else! read more

My very first time going to Prive ... I had one nail to be replaced ... I got it done, 2 days later my nail is already lifting. (mind you I had only got that ONE nail done there) ... and that ONE nail is already lifting my full set was done else where ... the two days of I go to get a full balance...I get there to get a balance I was told about a 15 minutes Wait that she was in the back cleaning her tools supposedly so about 10-15 minutes later I asked once again how much longer and she's like follow me she sits me at my desk and I'll wait another 20 by then it's been over an hour that I've been waiting... the girl that is going to be doing my balance comes over and says give me a second I'm going to go clean my tools ... by this time I'm so mad I had arrived there at 3 and it was already 4 . And she lied to me about the lady cleaning her tools when she was doing a pedicure the whole time! ... She starts working on my nails around 4:30 I didn't leave until 6. ( only service I got was a balance) Now 3-4 days later my whole nail just pops off . Not only was the wait SUPER LONG but the nail service SUCK . I will NEVER be back again . My first experience and it was the worse . Zero stars from me ! read more

Prive Nail Spa - Hair Removal Near Me - Maumee, Ohio

Came here not that long ago and didn't have a great experience. The pedicure was fine, except for the fact that she cut my toenail too short and weird, and I ended up eventually having to deal with a ingrown toenail!! The manicure was terrible though. I got an acrylic full-set and my nails were very uneven, thick, and just looked terrible. The rest of the paint chipped off about 4 days after it was done. Also had a problem while we were there and addressed the "manager" about it so she could fix my nails. She gave the biggest attitude, and "fixed" them, but they still were not what I wanted. So I wasted $$ on something I didn't even want, and didn't look nice and when trying to fix it, all I got was attitude. read more

Over priced for what you get. Got a spa pedi and massage wasn't that great and polish job was sub par and smudged right away

We happened upon this place when traveling for my husband's work. My girls and I were desperately needing some tending to our feet having been away for nearly two months from our usual bi-monthly nail services. Upon seeing this place in a beautiful well manicured outdoor mail it seemed like a good bet. Luxurious looking chairs with beautiful foot basins and a lit up ceiling of clouds down the center seemed to say "Get ready to luxuriate in the pleasures of the polish and wile away a couple of glorious hours being treated like a queen and her two princesses." After all I mean it had a lighted cloud ceiling it HAD to be good! We each requested the deluxe pedicure selected our gel polish colors and awaited our summons on the little round stools in the entryway. A short 20min later a smiling young woman called our names and ushered us to our own private "throne room" where we settled in expectantly. Sadly this is where the glory of our tale ends. Two of the chairs the massage didn't work and on mine it had to be adjusted every 5 min to not rub the same section with the same motion indefinitely) Our feet were VERY briefly dipped into the swirling blue water below before being hauled out and set to work on. The girls' feet hardly touched the water which is often their favorite part next to the bejeweled looking toes they return home with. There was no time for our callouses (which were prevalent, remember the two month hiatus I spoke of before? Yeah gross!) to soften to facilitate the scrubbing away of them. The man doing my cut my big toe on the one foot THREE TIMES and then cut another to on the other foot TWICE! Ok I am a tough old boot so I soldiered on. No sooner had he scrubbed off my decaying polish and barely rinsing my feet he promptly drained my water and set to painting my toenails....when I asked about treating my callouses he said he does that AFTER polish. This is a new concept for me as polish has always (and I go twice a month and have been all over the country) been last but what do I know?!? So after the polish goes on he then works on my callouses for maybe 30seconds before slapping some hot towels on for again perhaps 30 seconds and rubbing some oil in just long enough for it to absorb. Bam I am done. The girls got even less luxurious treatment which granted they are 5 and 7 so hardly need it and are usually much cheaper so I don't expect it. I also got a manicure which was equally unimpressive (I have done better at home) but alas all of our toes look pretty and my nails are groomed and looking better so we proceed to checkout and here is where it gets really awesome. $177 PLUS TIP which is only in cash for the 40min experience. The owner at the desk was also extremely rude when I went to pay. We were charged full adult rate for the two girls who had less than half the already short time and the price of a full manicure for one with no massage and no polish. Now this is compared to my home salon which spends more than an hour just on the pedicure and includes a hot stone massage and gel soak for me and the girls are given a more brief version for less than half the price. This service at home (and in other salons around the nation) is about $120 tip included for MUCH MUCH better service. You are getting a Walmart level pedicure for a luxurious spa price from a nail tech who simply wants you to be done and leave. BOTTOM LINE: You are paying dearly for the pleasure of the light up cloud ceiling. Go somewhere ANYWHERE else. Also they were not at all busy the day we went which was a weekday so no excuse for the crap service. How they stay in business is beyond me. Trust the 1-2 star reviews and don't go here. I only gave two stars because our polish did look nice at the end even if we still had callouses and ashy skin when we left. read more

Girlfriend went to get her nails done as she knows I'm proposing sometime on an upcoming vacation and 6/10 of her nails were messed up before she even got home. She was upset when they told her they charge her full price again to fix them so being a good boyfriend I called to try and sort it out because a business not guaranteeing their work for even an hour afterwards didn't sound right to me. When I called I immediately got put on hold which I get business are busy but when I asked about my girlfriends nails the woman laughed at me and said they were fine when she left, she also said it was my gfs fault because they weren't dry yet but she had sat there with her hands in a dryer for 25 minutes. Obviously I'm a guy and don't get my nails done but my Gf gets them done at least twice a month and was really upset and the customer service response was abhorrent. Definitely would not recommend going here with the numerous other places in the area. read more

Terrible. Provider hated their job. Literally didn't introduce themself. Left grit in nail polish. Awful customer service and nail polish chipped by the end of the day. Don't waste your time or money. read more

Horrible experience!! Came in for a bridal nail party and was treated like we were walk ins. Rushing us to pick our colors and saying if we don't hurry they won't be able to do us after paying a deposit for our party. Then we weren't even seated next to each other!! One bridesmaids nails are uneven. The pricing was expensive, would of been worth it if the experience matched the price. Do not waste your time here. read more

They were able to get us in for an appointment on the same day. Friendly staff, clean place, plenty of space. Really enjoyed this experience and will be back! However, the directions on google maps took me to the wrong location- this is actually at the shops at fallen timbers. read more

Prive Nail Spa - Lots of pedicure chairs. Nice ambiance. - Hair Removal Near Me - Maumee, Ohio

Don't do any upgrades! We did the upgraded pedicure, and the only difference was the cost. The brochure indicated lavender scrub and other special extras with the upgrade. Instead, we got the same crappy orange scrub that is standard. Also, the shellac application leaves much to be desired. The tech was messy and got shellac all along the sides of my nail beds, so afterwards, she took a file to smooth it down. After two days, it began peeling on the sides and by day three, it was off. So much for shellac lasting two weeks. The receptionist Leah is rude, and the Asian man who appears to be the owner, walks around and never even smiles, let alone say hello. They are such amateurs here. I should also mention it was $132 for two pedicures, 1 shellac mani and 1 regular mani. read more

Horrible service, disorganized staff. Very disappointed with the girl that attempted to do my nails, she stopped a number of times to text message and proceeded to answer a phone call while she was trying to file. After that she told me to "hold on" while she went and finished up a pedicure (left me sitting for over 15 minutes). It was an hour and fifteen minutes for a manicure that looks like a home job that I could have completed and saved $40. read more

I used to go to Prive every 3 weeks to get my nails done and was happy every time but lately their service and quality has gone way down. The past 2 times I went they told me it was a 45 minute wait and it ended up being an hour and a half. On July 1 I went it and got dip powder on my nails and the receptionist came over and realized the woman had no idea what she was doing. One of the managers tried to fix my nails but ended up making them extremely thick and chunky. I was there for over 3 hours and they still charged me!! I called back and told them I was not satisfied and they offered me a gift card for a gel polish change. I came back the following week to get them redone and the nail tech commented how thick they were and told me the woman who did my nails was too old and shouldn't be working. She decided not to soak them off and used the drill and cut my skin 3 times. She said she was cutting people all day while my fingers were bleeding. The gel polish came off quickly and left my nails so thin, uneven, and very sensitive still 3 weeks later. Before this I had very strong nails and not they keep breaking. You can see the blood underneath them. I will not go here ever again and learned my lesson the hard way :( read more

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I have gone here before and thought I'd try this place again. Remembered why I never come anymore. Service was horrendous. Called from the parking lot asking if there was a wait and the receptionist said there was none. So I signed in and ended up waiting thirty minutes. An acrylic set took an hour and a half because my nail tech wouldn't stop talking to the nail tech next to her. She put on tips that were too big and overlapped my skin. Overall, do not suggest to anyone whom is looking to get a full set. read more

I came in for an acrylic full set and oh my god it is worse than going to hell. Firstly, there was a young girl at the counter who checked us in she would not talk to us. She was rude and dismissive. However, that was not the worse part of the experience. I went to this spa with my friend and she asked for coffins however, she ended up with square nails even after paying and extra $5 for coffins!!! The nail techs that we were with at least were horrible they were so rough on our nails that it physically hurt. Also, my nail tech dug the drill so deep into my cuticles that they started bleeding! Would not reccomend! read more

Used to visit this place pretty frequently as it is very close to where I live, however I recently came in for the first time in a while for a full set and a pedicure. i had made an appointment a few days prior for 4:30. I got there, and was told that I would need to wait an additional 30 minutes. What exactly is the point of booking an appointment if the service isn't begun at the scheduled time? They were extremely understaffed, and visibly annoyed which i understand. I also noticed that proper sanitation procedures really weren't being performed at the manicure stations. The services provided were fine, but this place has a long way to go in terms of decent customer service. read more