After finally being referred to Dr.Megna's office , after years of being misdiagnosed by at least a…read morehalf a dozen well intentioned so called experts in the same field of medical practice . Doctor Megna diagnosed my issues correctly and has been able to properly treat me in a way that has changed my quality of life immensely for the better part of the last 25 years. I would not be alive today without his treatment.

I have used Dr Daniel Megna in the past. I have never been more upset in the past week for the…read moreservice I recieved. I had a procedure done in which biopsies were taken.I am positive I will not get those results back from him or his disfuntional office staff because they don't return calls. I was perscribed medication in which I have yet to take because his staff is so incompetent and still has not reached out for authorization. Staff and Doctor does not return calls nor do they help in anyway once your procedure is completed you are left on your own. I regret my decision for using Dr Daniel Megna. Horrible!

I want to express my concerns regarding my experience with your office. I see Dr. Brun and believe…read morehe is an excellent doctor; however, due to unprofessional behavior from staff, I have decided that my last visit will be tomorrow. Specifically, a staff member at the Brooklyn location provided incorrect pre-authorization information stating that the pharmacy is the one that get the pre-auth and refused to transfer me to the Staten Island office, citing that the staff there were all busy. This has created a stressful and frustrating experience. Unfortunately, it seems the impact of staff behavior on patients may not always be recognized by the doctors. I am very disappointed with the staffing in your office. When calling, I have consistently experienced unhelpful and incorrect information, which has caused unnecessary stress. I hope this feedback is helpful in improving patient interactions moving forward.

Dr Chan and the woman anesthesiologist that works with her are two of the rudest medical…read more"professionals" I have encountered. I had my first ever colonoscopy today and absolutely nothing was explained to me about the procedure what would be happening or what to expect. The nurse anesthesiologist was adamant about putting the iv in my left hand after I repetitively told her NO and that I prefer my left arm. I explained I do not do well with that area, she continued to go on and on "let me try" I again told her NO I don't want to be stuck over and over again. Without my permission she proceeded to put the iv in my left hand and said " see that wasn't bad". Then enter Chen whose only word was good morning, and then I was out cold. I woke up in recovery in a bed and was told to move into a chair, no help from staff while I literally just opened my eyes and was still out of it. My clothes were given to me and told me to get dressed and the "dr" would come see me. She came by handed me a pile of papers and walked away. No explanation of anything or any answers to my initial problems of why I needed this procedure. This was the worst most unprofessional experience of my life. Not to mention my appt was 1130 and I was called and asked to come at 8. I sat in the waiting area until 850. Why are you making me come early to sit in the waiting area. The only positive thing about this place was the nice make receptionist. Other than that this place is a nightmare

From where I live it takes me a while to get to this part of the island . I actually had to took 3…read morebuses to get here, that's island life lol..! This probably is a house & they transformed this to a clinic. Very beautiful from outside. Very clean inside . The service is excellent, my dr was very nice & helpful.

the doctor was great but when comes to staff forget it ATTITUDE ALERT... very rude and no patienceread more

I can't say enough good things about this GI practice. From the moment I walked in, the office…read morestaff was welcoming, professional, and incredibly organized, which immediately put me at ease. Scheduling was smooth, the wait time was minimal, and everyone I interacted with was kind and attentive. The doctor herself is exceptional -- knowledgeable, patient, and truly invested in her patients' well-being. She took the time to listen carefully, explained everything clearly, and never made me feel rushed or dismissed. I recently had an ultrasound done at the office, and the entire process was handled efficiently and professionally, with clear communication throughout. I'm also being treated here for reflux and ongoing stomach issues, and I finally feel like I'm in capable hands. It's refreshing to find a physician who combines medical expertise with genuine compassion. If you're looking for a GI doctor who is thorough, caring, and supported by an outstanding staff, I highly recommend this office.

This place is amazing. They're always friendly. They're always polite. The receptionist has been…read morethere for a very long time and if she retires in five or six years, I would like to apply for her job. Remember me, Kim Woods Hillside, New Jersey thank you so very much ladies and gentlemen, you're the best.

Excellent facility, clean, staff is competent, helpful & caring. From entering to leaving was…read moreunder 2 hours. Everything from the paperwork, the care before, the procedure & the aftercare flowed smoothly and on schedule. This was my 2nd time there (previously in 2015), again for a Colonoscopy done by Dr. Sachan Pavan. My husband had Colonoscopies done there in 2014 & 2019 and was equally pleased with his experience there.

Doctors office was disgusting and smelt like mildew the doctor was very disrespectful and he…read moreoffered vip treatment for extra money going right in his pocket when everyone should be treated the same. Will not be going back here

I went to Dr Bruckstein for many years. I made an appointment because I wasn't feeling good with my…read morestomach. So the two times he saw me he gave me cipro every time I went back and I told him I still wasn't feeling well so then he told me are you eating I said no are you losing weight I said no I'm dry heaving I go back again it's not working and he gives me more when I went back and my husband came with me and finally dr says to me I think you need to go on the Mediterranean diet and my husband said to him well that's how my wife cooks we got up and walked out two days later I was in the hospital throwing up brown while because of him I would not recommend him at all oh I was so backed up with stool in and out of hospital and finally Diagnosed with IBS gastritis and high fructose intolerant. Thanks doc for making me suffer because you said I was FAT.....

First of all I've never seen a doctor who works on a first come first serve basis. This was my…read morefirst experience with the father "Dr Bill" as they called him. I went in because I was coughing and my nose was stuffy, wanted to make sure I didn't have something that needed antibiotics. I go in and one of the first things he asked is when was my last colonoscopy, then when was my last mammogram. He then tells me I have to come back and see his son to have a colonoscopy and writes me script to go across the street to a clinic they work with; I think it's my decision who I see and what procedures are done on my body. Then after telling him I'm hyper sensitive to antihistamines and on medication for cancer treatment, there was a back and forth for about a 1/2 hour where he kept telling me he was prescribing antihistamines for me and I kept telling him no I can't take them. Finally he says he's going to prescribe cough medicine. I go out to the girl at the desk and she says that I owed a $40 copay, I tell her what are you talking about, my insurance doesn't have a copay and I've reached out of pocket max on my insurance, she says there is still a $40 copay for the visit; I repeated I don't have a copay, what the heck are you talking about? She then realized she put the code in wrong. I go to the pharmacy to find out the medicine isn't covered on my insurance and has antihistamines in it! After another 45 minutes at the pharmacy they give me a replacement drug only to read on the paperwork Do Not Operate Machinery or A Car While On; Side Effects Dizziness, Drowsiness, and a Stuffy Nose among 25 other things. I call the office back and was told that they would give me paperwork to take a leave of absence from my job while on the medication, told them no way in hell!

The first question I ask when making a Doctors appointment is, "do you PARTICIPATE with my…read moreinsurance?" NOT, do you take my insurance? Big difference! This office said yes, more than 2 weeks before a colonoscopy that they took Anthem, without checking my plan. Over one week before the procedure I met with Dr. Scott DiGiacomo who also said, "don't worry about insurance". He stated that everyone in his group would be fine including the anethesiologist. Also, I told the office staff several times that I needed a pre-authorization for one anethesia code. They responded, "don't worry". (The office billed my insurance and took a co-pay for this first visit. Also note, that if you do not pay cash for your co-pay, this office tacks on an addition charge.) On the Friday afternoon, before my Tues. procedure, they left me a voicemail. As I was out of town, I did not get the call because I was in a no-cell location. If they had bothered to text me, if they had bothered to email me, or call the emergency contact number, I could have spoke to them. So it wasn't until I was back in town, when my calls came through, (and I had started my prep for the colonoscopy), that I found out by calling them back, that they were not a participant of my insurance. They said I could proceed if I paid 50% of the cost. They also said it was up to the patient to find out if THEY/The Doctors were participants, even though they had plenty of time to check and tell me if there was a problem. I WAS NOT TOLD by the office that I was responsible for pre-approval. Again, I had asked several times about insurance and they stated it was not an issue. I reminded them that they billed my insurance for the first visit. So, how did they NOT know if they were participants or not, and if they did not know what my plan covered, why did they have me pay a co-pay up front?. The office manager back peddled, and stated more than once that they could proceed if I paid 50%. She implied that there was a mis-understanding. A Doctor's office telling patients that they take their insurance when they are not participants is not a mis-understanding. It is unethical. I stated, "but, what about the anethesia group?" She could not respond to this. Patients have insurance for a reason. Paying out of pocket, is not one of those reasons. The office manager also threw out insults on the phone stating that my plan was, "a very small plan" and "you've had this problem before." I don't even know what she met by that, I was a new patient. Anthem BCBS is massive. Now I will have to file a claim with my insurance so the insurance company knows that this Doctor's office took a co-pay without even knowing my coverage. When I receive the EOB for the visit, I'm sure it will show that I owe because the doctor is out of network. I lost 3 days of work because of this, went half way through the prep. Now, to start over again. Dr. Scott, I can send you the bill for my lost wages, prep prescription cost, co-pay, gas and tolls to/from your office. Also, I asked to speak with you, and your office manager said I could not, because you were not available. When did the patient start having to do all the leg work for a procedure. I have called other Colonoscopy offices now to get a new appointment. After telling them what happened at DiGiacomo's office, they all stated that they DO ALL THE LEG WORK, they call the insurance companies, they have to; often 2 weeks in advance to get pre-authorization. So, was this group doing a procedure without pre-authorization? Doesn't add up. This office obviously dropped the ball, wasted my time and money, and are too arrogant to admit they made mistakes. The office manager stated that there "are so many insurance plans," that the patient has to check the doctor's status, they don't have the time. That's just another way of saying that they are lazy, or understaffed, or uneducated when it comes to how insurance works. Or, all of the above. If you are a patient in need of a procedure, find the Doctor who cares enough to take care of all of your needs. You should never have to do any of the heavy lifting. A doctor is only as good as their staff. And, this one failed. In hindsight, I am now grateful that the procedure fell through after speaking with other Colon doctor offices. If they can't handle the basics, I'm glad my health is no longer in their care.

I called because i have issues with Diverticulitis i just got my 3rd flareup in 4 months and he…read moredoesn't ever tell me anything just take this medicine goodbye I am on antibiotics all the time and its BS he doesn't tell me what to eat or anything I did a colonoscopy and he said after just stay away from spicy food go back to normal living And this is now my 3rd flare up i asked him this time for a food chart or something he told me i never gave u it i said no u didn't give me anything No i am on medication again in pain and i cant get a hold of him because i want to know if i should go on a liquid diet until it goes away I called the office she was so RUDE !!!!!!!!! She told me i cant speak to my doctor he isnt in and any other doctors cant talk to me because ive been there only once ??!! First of all it was my 2nd time and they did a f'in colonoscopy in there office in back the 2nd time I don't qualify to speak to another doctor !!!i flipped out !! Stay away !! They know nothing just there to give antibiotics do colonoscopy and make $$$ No help when really needed or sick in pain All about quick $$$$ stay away u have been warned!!

Not a comfortable office seem very disorganized was not comfortable…read more at all. I just walked out Dr's might be good but I wouldnt know by the reception area disorganized.

Dr. Chan was recommended by my primary care physician for a much overdue colonoscopy examination!…read moreThe professionalism exhibited by staff and this Dr. was nothing less than what I really needed to help me get through this procedure! Not to mention Dr. Chan took excellent care of me professionally and as annoying as I was to his staff, they answered all my questions to my satisfaction! Thank you Dr. Chan for taking special care of me

Dr Chan is a great doctor, he's very thorough and explains everything well and took care of my…read moreendoscopy worries . The staff however, some are sweet and some need to check their attitude at the door before it's checked for them

This one doctor office provides efficient and superior health care services. I have seen this…read moredoctor twice, he ran all of the appropriate tests, follow up was prompt, worked with my vacation schedule, listened, asked appropriate and necessary questions and had good bed side demeanor. I like going here because I feel confident in the diagnosis, Dr. Sorra is thorough, knowledgeable, experienced. The office is close to public transportation, the staff is calm and the office is whimsical and professional. I have been able to get appointments promptly and the wait time has always been reasonable. The staff is professional, articulate and helpful. Also, the doctor has capability to take your lab sample on site!!! Yes, the doctor will take your sample, and will send it in for you! Not only is it time saving, I liked that I was not handled by multiple people - just one doctor. This doctor was recommended to me by a local physician, a family member has seen him too and found him to be very thorough and personable. I highly recommend this doctor!

Just had my second colonoscopy with Dr. Sorra. He is talented and a gentleman, very informative and…read morereassuring. His staff is good, his office is super conveniently located and he does in office procedures. I don't like going to hospitals ! His staff communicates so well with patients !