greeted as soon as I walked through the door. very fast and friendly service. First time here!

Just wanted to give a shout out to Dixie. They were able to help me out with a personal home safe I was locked out of. The were able to get in quickly without damaging the safe. Thank you to Derrick for his quick response. 5 Stars Carrie Hart read more

Amazing and qualified technicians that helped in an emergency! Professional, competent and friendly staff! So helpful and extremely reasonable pricing and fast and reliable service ! Got back with me with a very quick response time. I highly recommend Dixie Lock and safe and Will! Very adept at his craft! Thank you!! Five stars! read more

Dixie Lock & Safe - Safe Stores Near Me - Augusta, Georgia

So this review took me a long time to write because I was recommended to this locksmith by several people in the community. I went in to get a copy of my car key, which is analog, no transponder, remote type of key. Just a standard off the shelf car key. (Yes I drive a "vintage" car from the 90's). Upon entering the establishment, I noticed that I was the only one wearing a mask at the business. A couple of people were in close proximity. I ask to get my car key copied. I was a bit disappointed that the car key was just a generic silver key. Usually car keys try to resemble the manufacture design. Ignoring that detail, I got the car key duplicated. Upon returning to my vehicle, I noticed it was difficult to open the car door. First attempt to start my engine failed. I went back into the store to let the locksmith know about the dilemma. First thing was to blame the car key itself. True it is a copy of a copy, but I still did not have a problem with the car key before. Next the locksmith went out to my vehicle and "forced" the key in several times into my ignition until one side of the key will turn the ignition for it start. Now my original key started to have difficulty to turn the ignition. I am not sure on the quality of their keys, but their service of first blaming the key, then "forcing" it into my ignition, NOT offering a refund, left me bewildered as to their customer service. read more

Dixie Lock & Safe - Original on the left. Copy on the right. - Safe Stores Near Me - Augusta, Georgia

I found these guys by accident and they are awesome. I just bought my house and wanted all locks changed. I bought the locks I wanted on amazon and these guys came out within 2 days of when I called. They had to drill 2 deadbolt holes and installed all 4 sets of new hardware (knobs & deadbolts) and keyed them alike. He was fast too! It only cost $145. I would definitely call them in the future if I need a locksmith again. read more

Will is the master of the legendary " I can't open my briefcase", I would strongly recommend him and this business for his and its professionalism, expertise and kindness. read more

Staff was very helpful and informative...went in there to get a duplicate key, but he suggested that we go to there other store because they couldn't do a duplicate key for my car, . (we didn't have time, moving to Utah) but could do keys to open my door, that was fine with us... Thank you guys!!! read more

Superior workmanship and friendly service. Mercer arrived quickly and immediately knew exactly what he needed to get the job done. I will never use anyone else. Thanks Dixie! read more

My only car key broke. My very expensive, only car key that communicates with the computer in my car broke. In half. After calling around town for an "automotive locksmith" (something I didn't know existed until yesterday morning) that could work with a Mitsubishi key (which was something like finding a needle in a haystack) I finally found Dixie Lock & Safe. When I called I was prepared to be told that I would have to pay well over a hundred dollars for a completely new key and then some other, scary, unknown price for the technician to do the magic trick that made the new key communicate with my car. Instead I was told to bring my key in that they could check to see if they could use my current broken key, replace the broken parts and make it work again--all for $56.00! Yay! When my lunch break rolled around I was out the door and to their location in no time flat! I've grown accustomed to my car working... and I wanted to ensure the continued operation of my vehicle. When I got to the location there were two people working in this super cute, super tiny store. The staff were kind and funny and I remember thinking how fun it would be to work someplace like this. The walls were covered with any kind of key you can imagine-- some you would have thought would have only been found in your imagination! They have everything! My key was fixed in about 20 minutes and for $50.00--they used my old key with a new key fob, making it perfect! I hope that I never have to go back... I don't want my car key to break again, but I enjoyed my experience here and I will suggest my friends go here if they ever need any kind of key repairs. read more

Dixie Lock & Safe - Safe Stores Near Me - Augusta, Georgia

Good bunch, quick, professional and efficient. Never go to another big box store to 'try' to get a key cut again.

We got quoted different prices for a key to a vintage car...of course the highest price was deemed correct. One employee argued with me about what kind of key I had. I KNOW WHAT KIND OF KEY I HAVE! I think he just wanted to argue. read more

I called a few places and left messages and no one ever got back to me but Dixie Lock and Safe answered the phone and scheduled my lock change appointment very easily! The prices were reasonable and Corey was so helpful and knowledgeable. I will definitely use them again and recommend to anyone needing locksmith services! read more

Excellent service and top notch personnel! Corey was personable and explained everything before he began working. Would use again. A++

Absolutely great service from their technician Cory. Very personable, came right away, got me into my locked car and returned my keys to me. I would recommend them to anyone needing to have a vehicle opened. read more

Service guy came out right on time and changed my locks very quickly and professionally. The cost of the service was so much better than other companies I called and I now have a safe house with working keys. Very pleased. read more

If you need a lock this is the place. A little pricey but you get what you pay for.

Came very quickly. Friendly service. Got my keys out of the car in 2 minutes! Hopefully won't lock my keys in again but if i do, I'm calling here again read more

I just had Dixie Lock and Safe come over and unlock my bathroom door. It has been locked for two days (luckily we have more than one bathroom) :) I live in North Augusta and called the office on Washington Road. The receptionist on the phone was very nice and thoughtful. Two guys came shortly after I made the call and they were wonderful. Very nice and friendly to talk with. They had my door open in less than 5 minutes. I am so thankful for that. If we should ever need a locksmith again, and I hope we don't but if we do I will without question call Dixie Lock and Safe. I will also refer them to my friends. read more

Dixie did a great job and were very professional. I highly recommend them. Our technician stayed after hours to complete the job.

Had an issue with a small home safe. Called Dixie Lock and Safe in Aiken, Sc and they said "come on down". Service was wonderful from the lady that answered the phone to the man who cut my keys. The gentleman had my safe opened in a few minuets. I will use them again and highly recommend them. They are very woman and senior friendly. Price was great too. read more