Just got a new battery from this location couple days ago…read more I just wanna say my experience was awesome. I'm a happy customer. Mackhi was the employee that helped me, very helpful, knowledgeable and efficient 10/10

I was 1 quart low on oil so I ran to my local Advance parts…read more Grabbed the qt of oil I needed and went to register/counter. 3 minutes passed (I was the only customer in store) and no one showed up at register I called out to the back area and someone replied "I'll be right out" 5 minutes past and now the line behind me was pretty long I leaned in behind the counter and saw a man with a ponytail at a table reading something and said "hey man I have to get to work" and he barked very rudely "I told you I was coming " Then the phone rang and he took that call for about 3 minutes I waited another 2-3 mins but he never came out so I left. The millions of dollars your company spends on marketing and advertising are completely wasted when an employee such as this behaves like this This was 11:30 am on October 15.

I ordered an extremely hard to find part for my Bentley Continental GT and they sent it to me very…read morequickly. In addition to that, I was impressed with the careful packing and the overall quality of the part. It fit my car perfectly and you can tell it was OEM and not a cheap aftermarket product. I definitely will do business with them again, and I highly recommend them to anyone who is looking for quality parts and accessories at a reasonable price.

As a professional in the automotive service industry, I don't have a lot of time to leave reviews…read morefor my vendors. As we all have high expectations for our suppliers, good service usually goes without fanfare. I hate to say I am guilty of that. I wanted to take time to give the guys at Alpine Performance a shout-out and say thank you for your professionalism and courtesy when answering my questions and getting me the right parts all the time. I can honestly say that I have had no issues in my dealings with them over the years, always courteous and helpful. I appreciate the professionalism and look forward to working with you all in the future for my parts needs. Thank you. Gary Thompson - Service Manager - Prestige Motorsports.

I was a regular customer until 01/28/26…read more Ask for a Gallon of ORANGE coolant and was sold a Blood RED coolant Got home, Removed the seal and coolant was red and useless for me Went there next day , same shift , same guy , empty store . He had the balls to tell me that it was NOT refundable after I broke the seal and HE LIED TO ME....... Shocking .....left the gallon there. It is useless to me and never will step back in O'Reilly Hollywood....just go to AUTOZONE across the street....way better It is not the money .....its the lack of care....just say you dont know like the guy on Harbour Freight the other day for my question

Worst customer service from an employee I have ever had. It is not necessary to give an attitude to…read moresomeone who wishes to look for an alternative part not related to the specific vehicle it goes on. Not every interaction has to start with what is the make an model of your vehicle. I dont know if the clerk was having a bad day that is no excuse.

I had the pleasure of speaking with Sabrina who was super nice and informative. The part I needed…read morewas not at the current location, I assured her that I was in desperate need. Sabrina checked inventory and noticed that their system showed in stock she however went above and beyond to call the stock and ensure it was there. She made sure it was not only there when I arrived but ready to be loaded. EXCELLENT CUSTOMER SERVICE!!!! Will definitely go back and keep recommending!!!!

From the owner: Partz R Us Specialize in Aftermarket and Used Auto Parts For Any Make or Model . We Also Have CAPA…read moreand OEM Parts . Don't Hesitate to Call ! Free delivery or Pick Up Available !

I,, returned some parts to Luis G and he don't know what he did with the parts refuses to return…read moremoney to CC. Hollywood Very poor service,employee this auto part needs to be "CHECK " by owners"!

I love this place, Mike is Awesome,! I can always be assured of getting my parts in a timely…read moremanner, even the odd ones for my old Porsche. They never give up and always have great service. There is no better place for quality parts at a fair price. Please put them to the test. And you will be as impressed as I am!

There is no reason this advance auto parts store should be less than five stars. Alex is friendly…read moreknowledgeable and went above and beyond. Even the manager came out to help change windshield wiper blades and another person's car battery fast all with a smile. Anytime I wanna get any future parts. I will make a trip to this location specifically. All around awesome experience!

If I could rate this a 0 stars I would. When getting a car part for my car, Carlos the team member…read moresaid something that shouldn't have been said out loud. He stated "I can't wait until Trump shits down the department of education, these Americans are stupid". As an American myself, I felt highly offended considering that he is a black hispanic, who clearly lacks knowledge about these things. As for him being an employee and saying this with his uniform on, while assisting guests, I feel like that shouldn't have been said. His comment is definitely bad for business as it may have offend others. Another customer who happens to be American and Black, stated how he felt offended by the comment, Carlos stated, "I don't care it's my freedom of speech". He needs to be fired immediately. I would not be coming back here.

Such a small part of my day but such a big difference. I came in to get my break lights switch…read moreafter I almost died from them burning out. I was greeted and the manager Carlos was so helpful. He helped me switch them, she super friendly. Good customer service skill does matter. Little did he know how much of a difference he made in my day Thank you so much

Went in looking for license plate screws. 3 employees behind the counter with maybe 1 customer…read more Never once was I asked if I needed help. I found that I needed, brought it to the register. It rang up $1 more than it was labeled. So I showed the employee behind the register where the item and price was. He said, "oh I can't change the price, I'm not a manager". Ummm ok. I had to buy them anyway because I needed them. They ended up not fitting so I went back inside. Passed the same 3 employees and wasn't asked, "hey you're back. Was everything ok?" NO offering of help. What else are you doing with absolutely no customers in the store? I will literally never be back. How unprofessional.

They got it Whatever you about to ask…read more They got it Found a brake booster exact model Still hunting for a master cylinder

I literally said it twice... it is 2 seats they're rude af here too, the admissions lady needs to…read morespeak the fuck up... mumbling... cannot hear her & gives an attitude when I had asked what did you say ? A free admission isn't gonna do anything since it's $3.00 more like 10 of them would, the point is your guy charged me ( in the photo ) quantity 2 half seats... I have 2 full seats one has 7 inches of cushion... I measured. They are 2 full seats No where did I state I had told her she needs to speak tf up... read dude.. no where am I judging anyone either, I think you need to ask your self, is my staff being friendly & respectful to new customers ?? But your little comment "because someone didn't speak at the volume I desired" is hilarious YOUR STAFF NEEDS TO SPEAK UP & NOT GIVE AN ATTITUDE because they are monotone... if they got problems going on then don't bring that shit to a work place... I drove over an hour down there

The counter guy was helpful directing me to the windshield washer fluid. Three different fluids…read morewere available between $6 - $8. Grabbed a jug of blue Argos that I needed. The store was clean and everything was organized. Lots of nearby parking with two handicap spaces. Two entrances into the plaza.

The lady at the front desk needs to be put through Customer Service school. I hate when a worker…read moredoes the bare minimum & clearly make no effort whatsoever to assist a customer. Next time if I come in for help that another worker is willing & able to help. Flat tires are the worst!!!!! Not asking to change it but definitely know your shit on the products your store sells! It's obvious she DIDNT!