This for the atm…read more. I've never encountered anything wrong with the machines. They updated it to dispense different denominations for the bills *finally* which I appreciated. It was quick and easy and there are always many available. As for the shadiness on sutphin, I would use the atm inside the bank around employees if making a big withdrawal or doing anything with cash going from your bag to the machine.. I've had a few uncomfortable interactions with other patrons and felt uneasy and ended up leaving before I could withdraw. Just watch your surroundings. I see why many rather withdraw with a teller here rather than ATM.

This particular capital branch is usually crowded. If you are just going to the atm its not bad…read more.but if you are going to see a bank teller the wait is really long. And the line can be almost to the door going out side.no matter what day it is or what time it is when ever I have been there it is always a long wait.my advice to you is only go if you have to use the atm that would be the best choice. If you don't want the long lines and long wait. But it is not a bad bank the teller's are always friendly and courteous when ever I have dealings with them .

I was facing a difficult situation and Ed charged me a premium rate for what could have easily been…read moreachieve through TurboTax with fewer mistakes. Completely took advantage. Do not use this unscrupulous and inattentive person. He is not even doing the work himself.

I worked a day, and they did not pay me. Travel fare, Lunch, and a day all are waste.read more

Absolutely the best service. Since I found this accounting group filing taxes became a pleasant…read moreexperience. They are so knowledgeable and organized and have excellent knowledge of every type of situation. So we just went to our annual tax appointment and it was such a good experience and they did it very fast, on the spot. Simply genius, the best. High fives all around.

Super helpful and friendly, and got me the best return I've ever had - what a fantastic combo!read more

I've worked with Craig Bergen for well over 15 years and he's done exceptional work. He carefully…read morecombed through my materials, found appropriate write offs that I'd have missed and in such ended up saving me money. He takes time to explain the process too. Such a likable guy and reasonable priced service. I can't recommend highly enough!

I called to Metro Tax Group to see if they might be able to help me with a IRS Form that I've been…read moretold by the IRS that I need to file asap. (I had called my regular tax folks and they said they were going home at 2pm on a Saturday.) I politely asked the woman who answered the phone if they might be able to help me fill out 1 form today. I have the numbers that need to be input but I don't know what I'm doing. Anyway, the woman who answered the phone at Metro Tax Group took great umbrage at me calling to see if they could help. She raised her voice and said something like, "You want US to help YOU when we have all of our own clients to help!?" She could have just said calmly, "Unfortunately we're fully booked right now with our regular clients." It's okay - she saved me from lot of stress and agita from working with them.

I've used this office for two years and am honestly shocked to realize how fraudulent this business…read moreis. I was adamant about hiring a CPA because I had issues with a non professional in the past. Jugdeep knew this, yet he misrepresented himself, I've since confirmed he does NOT have a CPA license by a quick license lookup. Until recently, he was pleasant, I even posted him on TikTok and brought him clientele in the past. I moved out of the country last August, he knew this, his attitude recently turned VERY nasty. After giving me the run around and asking for more documents (which I sent immediately), he completely snapped. He told me to send someone in my place to come sign my papers, when I tried to coordinate a time for someone to sign, he told me verbatim: "I don't want to do your taxes. Find someone else. Your taxes are a mess." Like why would you tell me to have someone sign and then tell me you're busy on the day I said I can send someone, and then tell me you don't want to do them? He waited until the literal day before my taxes were due to bail, knowing I was out of the country. A real professional would never desert a client like that. I am very pleasant and respectful, so because you don't know how to do my taxes because you're not a real cpa, you decided to be nasty with me? How mature. There were major red flags I should have listened to: He gives clients business cards with flash drives and insists we don't use email because it "leaves a trail." My business is 100% legit, so this is a huge red flag for illegal activity. Secondly, I was audited last year, and the numbers never made sense. I now believe he was the cause. I've dealt with a fraudulent tax preparer before who actually ended up in prison for fraud, this experience feels exactly the same. I am reporting him to the IRS OPR and the New York OPR. I dodged a bullet by looking into him, but please, save yourself the trouble and go to a real professional. Judging by his responses to all the negative comments I'm sure he will deflect and somehow turn this on me which is fine, I was 100% honest with this review. You can deflect your business practices to the law, I genuinely would have never went to him had I read the negative reviews.

These guys are freaking amazing. Real CPA's make all the difference. Chami and his team saved me…read moreTHOUSANDS of dollars in tax payment. How you ask? Knowledge. The entire office has such an expansive knowledge of all things income tax. I work 1099 and Chami helped me expense the correct items for maximum deduction. When i say with him, he told me straight up "you messed up man, but im here to help." Dont worry about the specifics of what I did. Just know that he helped me feel comfortable and got me through it. If you are self employed, work in the TLC taxi or FHV of NYC, this guy knows his stuff. And for all the people wondering, NO, it's not $60 to file like TurboTax or HRBlock. But keep in mind.... You get what you pay for. Do yourself a favor and go to the people that actually study the changing US Tax laws. Tax Genius knows what they're doing.

This is a pretty good bank.my experience with the staff there has been a good one.you can expect…read moresome long lines there sometimes. Waiting to see the tellers, and some time a little line to use the ATM machine. But overall it is a decent bank on Jamaica Avenue.

Love it ! Great place! I really like the color blue which is why I chose this bank! People are nice…read moreto me and I'm happy

Ed Secker is a very intelligent, hard working, professional CPA who has done my families taxes and…read morehandled my financial affairs, for decades. He will be looking for your individual best interests, and is very accommodating in what whatever suits your needs. I know I'm always in the best of hands yearly, and throughout the year. Has a wonderful staff. Book early as there's a good reason why his clients come back for life.

Brightest, most caring financial representative I've ever had the pleasure to deal with..ever!read more

I started working with accountant John Acello several years ago and I am very satisfied with his…read moreservice, very professional, very easy to communicate with, always available to answer any problem and questions , highly recommended. R.Z

I was about to hire John for my parents and my own filings and he was very honest in telling me…read moreexactly what his field of expertise is given my unique situation. Most CPA's I have come across are not as transparent and will steer you in the wrong direction as they do not comprehensively care about how your filings are done. John has always come across as a phenomenal professional and exquisite person who I feel will do your tax filing as it is his own. I am recommending him enthusiastically to my friends who are in need of a seasoned and intelligent tax preparer.

I went to the ATM as I usually do and was refused entry to use their ATM. I showed the security…read moreguard that I had my ATM cards and ask if he open the door as mine was unable to open the door. He simply looked and smiled for several minutes and then said that he was call the police

Terrible experience and not the first time.I waited over an hour to be taken care of. Staff…read moreapproached me and said I that the next associate will help me momentarily (never happened). Closing time comes and their 'system crashed' and was offered to schedule an appt. A group of inadequate sloths. Will avoid this location at all costs.

This is the worst place to have your taxes done . they messes up your taxes and you try calling…read morethem its a runaround all they do is say they will get back to you and could never so i will not recomend my friends to go there they the reason you cry after paying them to mess up your taxes .

James has been doing my entire family taxes for over 20 years. He is the real deal. Honest,…read morereliable and knows what he is doing. I will never allow anyone else to do my taxes but James.