Horrible experience. Took register in for repair . They did not know how to diagnose the problem…read more Charge $40 to diagnose then you are able to put towards repair. He want about to diagnose, had no idea what was wrong. Paid $40 for nothing. He had attitude yanked up the register and stormed to my truck with it. Then turned to walk back in cussing me. Very bad attitude. As long as this business has been around you would think he knew a little about customer service. HORRIBLE

From the owner: Since January 1, 1975, Diversified Products has been a wholesale and retail supplier for all types…read moreof office machines and supplies. We offer a full line of stand alone cash registers along with providing supplies, service and programming. We are also the only supplier of typewriters and all types and models of ribbons in the Memphis area. We do mail order and pick up orders as well as in-store service and shopping. We pride ourselves on being able to provide the obsolete items that no one else carries along with stocking the most current supplies available.

I had to go pick up some printer ink and paper, I've been putting it off for some time…read more They had a lot of discounts going on but I just wanted in and out so I asked for some help. The man was nice but not very helpful, he didn't seem to know much about anything, maybe he was new. I was able to find what I needed, it took a minute because of the large selection of items that they offer. As I made my way to check out I encountered another employee and he was great, so was the lady that checked me out. I would definitely recommend this location good customer service and competitively priced.

I would not recommend this store! I did a curbside and the instructions were to park in a space…read moreclosest to the door. I did and after 20 minutes I went in and the order was right there. This NASTY lady was mean and sharp about me not parking on the front curb (behind the HUGE VAN) that was blocking the front door. There were NO signs and if there had been they were blocked by what I assumed was their armored car. Honestly she just didn't want to help me. I will not return to a store where I was treated so poorly. I am guessing I was the wrong ethnicity.

Guys, it's a warehouse not a showroom anymore. Don't show up expecting to be sold something because…read moreit is a fulfillment center. If you know that going in, you'll have a wonderful time, great pricing great service.

Update your info on Google! Your doors are closed!!! I went to purchase furniture and was greeted…read morewith a note!

My husband and I work from home, so our all-in-one printer is very important to our business. My…read moreBrother printer got jammed the other day, and no matter how many times I took it apart and put it back together, I couldn't find the jam. Brother's website lists Direct Copiers and Fax as an authorized Brother repair vendor, so I loaded my baby (my printer) up and headed that way. The next day, not even 24 hours later, my printer was all fixed and ready to go back to work. The cost? - $40. Service was very friendly and obviously very fast! If my printer should ever need work again, I will 100% be taking it back to Direct Copiers and Fax.

From the owner: Direct Copiers and Fax Co. Inc. is an Authorized Service Center for all Brother Copiers, Fax…read moreMachines and Printers. We also specialize in Samsung, Sharp and HP. If you have Copier Fax or Printer problems? "We can fix that!" We are a BBB Accredited A+ member.

Over the past several years, I've only ever received efficient, knowledgeable, and friendly service…read morefrom the employees here. I like turning-in my empty printer and copier cartridges here, knowing that they will get recycled. I try to do my bit to keep plastics out of the landfill/trash dump. Even though many retailers seem to have cut back on their in-store inventories over the past few years, it still impresses me at the variety of office supply items that they sell here. I prefer shopping in-person rather than online, for most physical goods. Like almost everywhere, prices have gone up with the surge in inflation. If there were still any locally-owned, independent, office supply stores around, I would surely shop there. However, this has become my favorite place for conveniently and quickly getting what I need (especially when my employer is too slow in ordering my supply requests). I can't speak to their printing services, as I've never used them before. I shall return, and recommend this store for retail purchases.

My stars are based on the great service afforded me at the store. I was at the Germantown, TN…read morestore Saturday, Jan. 18, 2025, around 3 PM, and the salespersons were extremely pleasant and patient. Thanks to Deborah and Davante. Paula Wooldridge