Integrity and quality should speak for themselves. Reviews that appear to be self-posted to boost a…read morebusiness's ratings raise obvious credibility concerns. Screenshot included. But that is not the reason for my rating - I rate and review to share my customer experience. Extremely disappointing experience and a serious lack of accountability from this shop. My experience: JN Lead Enterprises Corp. doing business as Black Optix Tint damaged my vehicle during tint installation, later refused to honor their agreement to repair it, and failed to correct multiple tint quality issues under warranty. Timeline: On January 5, 2026, I brought my vehicle in for tint installation. During the pickup walkthrough that same day - before payment and before taking possession - I noticed damage to the rear passenger window in the ceramic frit area, and pointed it out to the installing technicians, Ayden and Taven. The damage was acknowledged, confirmed it did not arrive like that, and documented at that time, summarizing the partial payment agreement. We agreed that I would pay half of the service that day and the remaining balance once the issue was corrected. On January 7, I returned to the shop and reviewed the damage again with Ayden and the owner, Edessa Reed. During that walkthrough it was also noted that an irregularity in the tint film aligned with the damaged portion of the glass. Edessa stated the shop would cover the repair and suggested using a local glass partner (their preferred third-party specialist) to evaluate the window. At that point we discussed that the solution could range from a quick repair to full replacement depending on the specialist's evaluation. Over the following weeks I followed the process requested: I obtained replacement quotes from the dealer, coordinated with the shop's recommended glass specialist, and had the vehicle inspected. On February 5, the specialist evaluated the window and determined the damage could not be repaired and that full glass replacement would be required. Then on February 11, after finding out a replacement is necessary, the shop owner, Edessa R., reversed her position and stated they did not believe the damage occurred at their facility. A refund does not resolve damage nor does it deliver the service promised. The cost of replacing the glass and re-tinting far exceeds the value of the tint service. Multiple independent shops (including another Black Optix location) have evaluated the damage and reached consistent conclusions regarding the location of the damage and the visible tooling mark adjacent to it. Separate from the glass issue, there were also quality concerns with the tint installation itself, including excessive trapped debris, bubbling, and scratching that was acknowledged under warranty but never corrected. Accidents happen, what matters is how they are handled. In this case, the damage was acknowledged on the day of installation, discussed again during a follow-up visit, evaluated by the shop's chosen glass specialist, and now the shop decides to deny responsibility.

If I could give 0 stars I would. They quoted my husband $199 for our Lincoln sedan and our suburban…read morefor their special they are running prior to his appointment and said it should take between 1-2 hours. He arrived for his 9 am appointment today and told him they do not do windshields when he arrived. it took them 4 hours to get the tint done on top of them charging $438 for the tint to be done WITHOUT the windshield. They lie about their pricing and management/ owner acted like they couldn't care less. Needless to say we cancelled our suburban appointment. We will not be returning and will not recommend this "business" to anyone.

The service provided was exceptional. I discovered Rich through a Google search and can now…read moreunderstand the consistent five-star ratings. Fortunately, I was able to secure an appointment on the same day, which was highly convenient. Rich assisted me in determining the optimal tint configuration to meet my specific requirements, resulting in three distinct tint applications on various windows and sunroof. While I have experience with tinted windows on previous vehicles, the recommendations he offered were invaluable. I wholeheartedly endorse his services and will be back!.

I had Rich tint my 2014 Jaguar XJL a few months ago and couldn't be any happier! I'd contacted him…read morefor recommendations and received timely replies. The price was great and the completed work exceeded my expectations.

I recently had all of the windows, front windshield, and sunroof tinted on my 2026 Acura MDX, and I…read morecouldn't be more pleased with the results. The quality of the work is outstanding--everything looks clean, precise, and professionally done. Before scheduling, I had quite a few questions that I initially sent over email and later discussed on a phone call. Ahmed was incredibly patient, knowledgeable, and easy to work with throughout the entire process. He took the time to answer every question and made sure I was comfortable with my decisions. The team clearly takes pride in their work, and it shows in the final product. Based on this experience, I fully plan to bring another vehicle in for tinting. Highly recommend.

My rearview mirror inside of my Lexus melted off.... So it was hanging by a wire. I called these…read moreguys and they got me in quick. 30 minutes later it was properly reapplied and I was on my way. Professional operation. Recommend

Awesome experience at TintPlus!…read more I took my 2024 Acura to TintPlus for window tinting, and they did an amazing job -- quick, clean, and super professional. It took less than a few hours, and my car looks great! I've already sent my daughter (with her new 2025 Civic) and a friend (with their Silverado), and they both loved the results too. The team is friendly, efficient, and really knows their stuff. I'll keep recommending TintPlus to everyone!

Great work and priced right. Note to mention the free hand car wash. Highly recommended!read more

We had tinted windows installed on my wife's new EQE, and the service was nothing short of…read moreexceptional. If you're looking for high-quality, precision work, this is the place. But if you're after Walmart-level results, keep it moving. These folks don't cut corners, they set the standard.

Since building my house three years ago, I've had residential tint on my "to do list". Weird, I do…read morenot like curtains so....While browsing postings on the neighborhood TownSqApp, I saw many recommendations for Action Window Tint so decided to schedule a consultation. During my in person consultation, Patrick was knowledgeable and recommended the best tint type and level to achieve my desired result. Throughout the service it was apparent that Aaron was skillful, extremely courteous, and professional. He called before the appointment time with a more specific arrival time and worked continuously until completion. He made sure to bring to my attention to any imperfections in the window glass prior to applying the tint which was greatly appreciated. I am totally satisfied with the entire process, results, and the price. Installation took place on one of the hottest, three digit temperature days and the minute tint went up I felt a drastic difference in temperature and decreased glare on television. I will definitely be a returning customer for any future tint needs. Lastly, the warranty is great but be advised it is not transferable to a new homeowner.

I had the best experience recently getting tints and wheels for my car. They were super helpful and…read moreaccommodating. Really friendly and professional. It is a 10/10 business and I recommend anyone to go there.

They got the best window tint in town. They do excellent service. And they got great products.read more

Highly recommend Laid Not Sprayed for your detailing needs. Took my Jetta for some new tint and it…read morecame out great.

Love the work Randy and his team provide. Randy advised me up front with options and scenarios on…read morehow things would turn out. I have friends that have had their car wrapped and they agree that laid not sprayed did a great job on my cars. I highly recommend them!

Reasonably priced and fast service. The owner gave me options for my price range with explanation.read more

5/5! Special thanks…read moreto Tuna and his team here at Custom Wheels Boutique for the excellent work they did on my VW GTI! Had a few things done and the service was impeccable. I reached out to Tuna in regards to getting my car on Airlift Performance suspension, new wheels and tint. Tuna was able to get me sorted out with new suspension and wheels in no time. And had the tint job done smoothly as well. The ordering process for my suspension and wheels was easy and Tuna explained in detail what needed to be done and how long everything would take. The install on my suspension was very smooth. Everything worked well and the installation from his team was very professional. Tuna also helped me get a set of Rotiforms for my car. The wheels came in very fast and his team mounted and balanced my wheels perfectly. For tint, I went with 20% all around and I am very happy with the results! No peeling or bubbling tint here! 5/5! Highly recommend this place if you're looking for professional car services.