This review is for music lessons only. My 5 year old started 30 minute piano lessons with Mr. Alex…read more5 months ago. I feel like it's sometimes luck of the draw to meet a good instructor, but we definitely got lucky this time! Mr. Alex is patient and capable handling my young and often sassy child, as well as encouraging. I feel very happy with bringing him here. There had been some confusion with front office regarding billing. Nonetheless, they have been responsive to all inquiries and concerns. Everyone at the store is friendly, and it looks like they have a good selection of instruments.

They have a great choice of instruments. My daughter bought her first guitar. They were very good…read moreat explaining all the information so we could take an informed decision. It was well priced. Overall a good experience.

When the pandemic hit it gave me a lot more time to play my piano. The piano I had was purchased…read moremany years ago, as used and was not in such great shape. We started looking but of course it was not so easy because many places were either closed or scheduled by appointment only. However, we connected with Ron at Piano Exchange who was happy to meet us and schedule a private viewing when it was convenient for us. During our visit it was clear that Ron was very good about being Covid compliant and following all protocol. Ron met with us at the Dublin location. He was very welcoming and knowledgeable. He asked a few questions about what we were looking for and showed us around. He was patient, and I never felt pressured or hurried. There were several pianos I was interested in and one that I had fallen in love with, which is now in my home and is everything you would expect when you purchase a Yamaha. Shout out to our delivery guy who was super detail oriented and clearly had high standards. Thank you so much Ron for helping my husband surprise me!

Carson is very personable and has much knowledge in pianos since he has been in Sales/Management…read morefor many years. No high pressure but tries to find best choice for your needs and budget. He is very helpful to answer any questions! Thanks, Jeff Reber,In Tune Piano Service!

Enrolled my children, one in piano and one in drum. So far we are very happy with out decision!read more

I have been going here for over a year and it is a great place to rent an instrument, as well as to…read morehave my daughter take instrument lessons. The staff and owners are super nice and knowledgable. Also, my dad took his vintage clarinet to another shop for a tune up. After less than a year, pads were falling off, and it didn't sound great. He brought it here, and after they found and repaired a crack that the other place missed and did their own tune up, he says it sounds like it is brand new!

We used this spot to rent an instrument for middle school. They are super helpful and very…read moreknowledgeable. They have very fair rates too. Will use again in the future.

Professional and dedicated teachers with passion and planning in mind for each of the student…read more Students have been participants in various competitions and conventions and won multiple awards every year! We especially love Ms. Satoko!

My kids have been taking piano lessons with Mrs. Satoko for about 10 years. She knows how to work…read morewith my kids' practice habits. She has many many kids who go through CM certifications. Mine chose not to but that doesn't mean she stopped pushing them. She is very clear on her expectations on practice habits and time commitment to reach the levels the kids want to achieve. There are no shortcuts. The kids really enjoyed having her as their teacher. Since covid we chose to do online classes. And they still do now. I like the option of being able to continue online classes. Understandably this worked for us since the kids have been with her for years. So I like the flexibility. We have 2 recitals per year. And they are always fun to watch how much the kids have grown after 6 months .

Rex is an awesome teacher!! I searched teachers around Fremont and tried calling lot of them, they…read morewere not flexible & had constraint on timing, also wasn't available to teach new students. Best thing about Rex is that he is fun loving, skilled guitarist, available for you on your time, and helps you in many different ways to encourage and teach professional guitar. Rex understands that each student is different and he manages that very well. If you are stuck he is there for you on skype. Highly recommended!!

BEWARE......... not good at all with this company. Wasn't answering his phone anymore so yeah.read more

Have bought several items from them, Darren & his team are a pleasure to work with. They were…read morepatient, clearly articulated tradeoffs, helped me decide what I should aim for. I have an acoustic set up, with all the sound reduction aspects applied but yet have managed to keep the quality of the sound alive, all because of the help from this team - their ability to order the right spec after a good discussion meant a lot to someone like me who was getting started with a drum kit. I bumped into some of the teachers there too, they seemed great as well. Superb corner for drummers. It's easy to get there and plenty of parking right in front as well.

Darren and the other guy were SO HELPFUL!! I had an old drum set that was probably 50 years old…read more It was given to me for my 21st birthday. My rack was old and falling apart and it was so disorganized and my cymbals weren't that professional and my drum heads needed to be changed. Darren helped me with all of it. He replaced the heads, tuned them, helped me with getting better symbols setting up my Tom Tom mounts on my bass drum so I could have all my drums in a smaller configuration. It is amazing. Those guys are the best. I highly highly recommend them. They were extremely helpful and very attentive. Very, very kind and nice and professional. If you need to get your drums fixed up, this is the place to go.!!!

Vivian teaches my son with enthusiasm. My son enjoys playing and is looking forward to his class…read moreevery week.

This is an amazing music school!! I have my 8 years old…read moredaughter here for piano class and my daughter has enjoyed it so much!! The classroom and environment is cozy, clean and you can really focus on learning! My daughter piano teacher, Ms. Natalia Pedtrikovska, is amazing! She is knowledgeable, kind, sweet , flexible and very patient with kid ! We are thankful to have her

I bought a great Martin Cut away Acoustic guitar from this store in Dubin in 2024.... and while I…read morewanted to really learn to play it... I saw it as a big hurdle to overcome. Unfortunately, because of my mindset, I let it sit in the corner of my home office all that time. I finally started Guitar lessons back in January of this year with Chris Dunleavy, my teacher once every week for 30 minute sessions. WOW.......This has been the greatest thing in the world I did to get this new skill heading in the right direction. Learning to play the guitar doesn't happen over night, just like anything else we learn that is worthwhile. Chris helped me to make progress week by week, step by step, skill by skill. He is an accomplished musician, just like ALL of the instructors in that store. I now know for a fact, that I will accomplish, together with Chris exactly where I want to go. Im seeing it come alive week by week ane Im so happy with the results,. I started with zero Guitar skills. I am actually playing songs now. The entire staff in this store all amazing!! Its like a fun place to be for learning and support - super cool family culture and they all love music. Shout out to Sid the store manager for creating a great culture, Cathryn Price - the manager of the instructors and lessons department - truly a "PRICE"less personality; and of course to Chris my personal instructor!! If youre sitting on the fence... JUST DO IT..... and remember it's about PROGRESS NOT PERFECTION! Take advantage of the FREE 15 minute Trial sessions and the scheduled Free Saturday Group sessions. So much to learn from great musicians!!

Dropped off an electric guitar to have the output jack looked at and a restring. Friday morning,…read morerepair guy says it will be ready Saturday or Sunday and he would call. No call and no one answered the phone so I went in Sunday afternoon to get it. It was sitting in a store room untouched. The front desk said the repair guy is not in again until Tuesday but promised me a call with an update. Again NO CALL and no answer when trying to avoid a 20 min drive to the store just to check in. Why can't anyone answer the phone?! Day 5 of them having the guitar, Drove in again Tuesday night to check on the guitar. Jack was still loose, worse than before and totally unplayable now and no evidence of it getting restrung. Took my guitar and left. What a joke, what do you pay your repair guy to actually do? Guitar is now in worse shape than when I took it in since he loosened the jack even more to inspect it. Thanks for damaging my guitar. I would call and report this to a manager but again, no one answers the phone. STAY AWAY FROM THIS PLACE!