When I initially obtained my medical card, Dr. Smith was great, quick In and Out appointments, and no issues with getting capacity limits adjusted if needed. Recently I have been over my limit for almost a week which is unusual, so I sent an email requesting it to be increased. For some reason, this time the request was forwarded from Dr. Smith to the "manager" Traci who responded with a snarky condescending rude email and stated that she has up to 10 business days to review my medical request! Essentially insinuating that she is going to take her time in attending to a medical matter. She doesn't seem to understand that she works at a medical facility, and apparently treats a place like she's a bar manager. Based on other's reviews apparently the rude attitude from customer service is common here. I won't be ever going back here again and I suggest you take your money elsewhere as well if you want to be treated like an actual patient. read more

I saw Dr. Monica Esposito on May 7th and it was a very frustrating and disappointing experience, not just with her but the entire company. This was my first time being a transfer patient after already being approved for medical marijuana for over three years. My previous doctor had me at 4 oz of flower every 35 days due to my tolerance increasing over the years and 2.5 not being enough to manage my symptoms anymore. My previous doctor had amounts that were working perfectly for me. Unfortunately I got tempted to "save money" with Doc MJ's $70 transfer patient promotion on Groupon -which still ended up costing about the same as a renewal at my other doctor ($150)- after they insisted I pay $60 for the Doc MJ mental health evaluation in addition to the $70 appointment fee. I was under the impression that the state has already approved me for 4oz of flower and it shouldn't be a problem keeping the same regimen as I had before and I would be able to purchase flower after my appointment but I was very wrong. I was reset to the same dosages as a brand new patient(2.5 oz of flower with my inhalation/aggregate amount being basically cut in half).She put in a request to increase flower to 3oz (which the state approved right away) but said that she won't increase it until 7 months out at my next appointment. During my appointment I stressed to the doctor that I mainly use flower, cartridges (inhalation), and sometimes edibles but I don't use the other routes. The inhalation amount was decreased from 400mg per day to 200mg and other routes were increased on my prescription such as oral, topical, sublingual, and suppository. Due to my amounts being changed I have not been able to purchase flower which is the easiest route for me to afford. I'm getting very stressed out because I'm about to run out of flower because my flower amount has stayed at 0 oz available to be dispensed since my appointment. Even though I was approved, I'm still not able to access my medicine and now I have to worry about running out with my inhalation amount since it was SIGNIFICANTLY decreased. None of the representatives I talked to when scheduling gave any warning of how my amounts would be affected during this process as a transfer patient (which they should disclose when they're encouraging people to transfer doctors).very disappointed that it is impossible to get ahold of the doctor, there's no options to leave messages about your concerns and no way to contact them to ask them to help you. They have no care for their patients. Before my appointment I had about 7gs of flower left available to be dispensed but after the appointment that completely disappeared. I saw Dr. Esposito on May 7th and even though I was approved, I will not be able to access my medicine until May 13th and there's no way to call her or leave a message, it all goes to a call center. They made me fill out a request form which takes 12-14 business days to be processed, and I don't even know if it will be approved, but if it is, I'll still have to wait for approval from the state after that. I just know that I paid for a medical card and drs appointment for medical marijuana but now I'm not going to be able to access it the way that a PATIENT should. I'm going to keep running out of medicine for my PTSD, ANXIETY, AND DEPRESSION. Extremely disappointed with the DOC MJ experience and I've been crying everyday since my appointment due to the stress of it. read more

I am a transfer since I recently moved to a new city and saw they had a special going on so I thought why not. I already have my card so it should be simple I thought. Well no this place has made it complicated for no reason and wasted my time. My initial consultation was Dec 26. I was told I was approved for the recommendation and only had to wait for the previous facility to fax my medical records over but that it shouldn't take long only a couple days. As days went on i kept checking my profile to see if the orders have been placed and they haven't I would call docmj and they would not answer and say to leave a voicemail but never got a call back. I called the old facility to confirm the records were sent and they said they sent them on Dec 30. So why haven't I got my orders yet?? I called docmj again after finding that information out and they said they haven't received the records even though I just spoke to the other facility and confirmed the right fax number. So where are my records? Do they just not want to give me the order? Makes no sense. After I told the lady that I just spoke to the last clinic and that they sent it on the 30th she said she'll contact the records department to confirm it was received... why didn't she do that first? Then says they went home for the day and to call back tomorrow. It's just unbelievable!! It's been two weeks since the inital consultation. And 8 days since my records have been faxed over! read more

I've been with doc MJ for 3 or 4 years and they will no longer get my business after cancelling my recommendation... I made my payment and they told me I'll get my rec back in 24hrs... That was a lie and now they are dodging my calls so my medical marijuana card is useless... I pay to much money to stay legal for them to play games so I'm done with these people read more

DocMJ - Cannabis Clinics Near Me - Brandon, Florida

Website links to another provider and the pricing on the website is wrong. Super sketchy I cancelled my appointment immediately.

I give a one not because of the dr, he was great and easy to work with. The customer service of you have an issue is deplorable and rude. They will make sparky remarks and yell when you try to explain what you need. They will not allow you to speak to a supervisor (the supervisor will call in 48 hrs) 14 days still waiting after 5 calls asking to try to get issue resolved. This customer service is unprofessional and should not be called customer service because they refuse to do their job efficiently. There are too many other places that arw more affordable and more professional. read more