Didn't have to wait long. Very professional and courteous. Very thorough…read more They and handle all your needs. Blood work and x-rays. Will definitely use them again.

worst experience ever, went in for ingrown toenail was told his last one was when he worked in the…read moreER, but he guessed he could try. He didn't disinfect my toe at all barely used any numbing solution. All he did was dig in my toe and not take anything out. He didn't give me no medicine in case it got infected and it did so I had to go see a different do to get it out and give me medicine. I definitely do not recommend this place at all

Great family practice with caring physicians and nurse practitioners!read more

The least helpful people I have ever come across. Reception never answers the phone and when they…read moredo it's with attitude and rush. Very unhelpful, asking questions about copays and new patients and she then tells me someone can call me back next week with that information. Doesn't get my number before hanging up, how will they call me back? If reception is this uncaring how will my doctor treat me?

Worst visit to a Drs office in my life. Everyone has no idea what is going on especially when it…read morecomes to billing. Got charged 75 dollars only to be told I had to pay 75 or 55 more when it was time to check out. Told me they would refund me for the mishap but was then told by Riley that Dr. Austins wife said no. Dr. James Austin in my opinion is extremely unprofessional and talked to me in a very condescending and unprofessional manner and really talked down to me. I would not recommend this clinic or this Dr to anyone.

Usually very fast , not today been over an hour since seen Dr, and Noone has been back to my room…read moresince went to ask why nurse was rude, busy talking with friend I guess and couldn't be bothered by a patient asking a question

I am a patient here and came down with the flu and need to be seen but they say they cannot book an…read moreappointment or take a walk in because they have too many providers "out this week". The office clerk could not provide any suggestions for where else I could go because "she's not from around here" and was not apologetic and seemed irritated at being interrupted from her computer work. Lots of signage outside, saying walk-ins welcome and that you can be seen today. False advertisement. Will be looking for a new primary doctor.

This office is horrid. If you need to be seen you will wait a month and the staff is very…read moreunfriendly.

I walked in to find no one in the lobby, but there's a kiosk at the door, which I started to use…read more It was very simple and took a picture of my drivers license and insurance cards. I was easily able to enter all of my information until it got to the part where you choose a time to see a physician and that's where the machine would freeze. I took videos of this because I was showing my wife to see if she thought I was doing something wrong. I then click the button talk to a live person and gave my phone number and no one ever called back. But I did receive a text message saying that I could login to the patient portal and when trying to log in to the patient portal, it asked me to use my phone number as a verification, and it said there was no record of me. I've got a screenshot of that too. So after driving there with something in my eye, I had to leave and go somewhere else. Giant waste of my time. This happened on 11/20/2025 between 6:10-6:25. I tried it over and over and could not get it to work.

Mainstreet recorded my intermittent heart arythmia which I have been trying to capture for years…read more At last I can get the treatment I need. Also love the notification system that allows the patient to wait at home for his turn instead of the waiting room. Friendly people.