This place is great, the staff are excellent and the facility is clean. I've been coming here for a…read morewhile now whenever I need a checkup and it's been great every single time. I'm glad to drive a bit further if it means I get quality care and opinions. Military friendly as well.

Their "online appointment" system is atrocious and you lose your place in line because it won't…read morework without taking a photo of your license with your phone - even when you're standing in the office. There is no way to bypass it. I filled out the paperwork by hand even though I lost my place in line. On top of that, their website says they have an X-ray. THEY DO NOT HAVE AN X-RAY! The guy who came out of the "MANAGER" office said "well, you can come back on *maybe* Tuesday and someone can do it?" IT'S SUNDAY. So apparently they have a machine, but no one to reliably run it (or read the images)?! This place is all window dressing and no substance. Then he had the gaul to tell me "good luck finding urgent care with X-ray." I will be going to TriHealth Priority Care in the morning where I know with 100% certainty they have a functional X-ray and TriHealth physicians to read them. I'm not waiting until "maybe Tuesday" to get x-rays. They shouldn't advertise that they have an x-ray if they don't. And of course his answer to that was "well we can give you medication." I don't want medication. I want answers as to whether I should wrap and "R.I.C.E." it or have it set by a physician. If you have an injury that you think even MIGHT need X-rays, go somewhere else. Not worth the time, aggravation or (actual) pain. The "Manager" speaks very little English and is difficult to understand. He said I wouldn't lose my place in line and failed to tell me about the no-xray until AFTER I filled everything out. Call before you go somewhere, and drive right by this place. Not worth your time or the aggravation.

Mina a great Doctor. She knows what she is doing. Dr. Walters was excellent too. However I am upset…read morewith how I was handled by her nurse practitioner on 9/14/15 as I was in there to get some relief fora thrown out back. It happened a couple years ago and I was given medicine to alleviate the pain from Dr. Walters.. I have fallen out of shape again and re-injured my back. I will get on the right path again very soon but needed relief. Instead my 30 dollar co-pay got me stretching exercises and an anti- inflammatory, meanwhile I'm still hobbled and in pain. If all I needed was an anti- inflammitory I'd of visited my medicine cabinet. 50 dollars out of my pocket (co-pay and scripts) and I'm still no better than I was before I made the call for an appointment. Staff has gone downhill I've noticed as well. Maybe 1 smile that truly believe. I too will be looking for another practice.

Called and spoke to their virtual AI assistant (no way to bypass) that made an appointment for my…read moreone month old, got there and was turned away after I paid saying they don't take one month olds. They refunded the cost but it was a huge waste of time while I could have been taking my child elsewhere.

Very smooth experience. Nurses were extremely helpful, doctor was very direct and informative…read more Highly recommend.

I have had three colonoscopies over the years all performed by Dr Allan Peck. I got an…read moreappointment quickly and all the staff were super friendly, professional and efficient. Arrived at 7:30am for a 8:30am procedure and I was walking out the door with my wife by 9am. I couldn't be more pleased with the care I received by Dr Peck and his staff. Top notch medical team.

I needed a referral from my Mercy PCP for this visit and this is where it was sent. I had visited…read morethis location two years prior for a possible explanation of GI symptoms that had resolved. My current symptoms were urgent to me and I could not get an appt elsewhere soon. I saw Dr Tadiparthi who opened up more appts. I wanted a female who could help me with GI symptoms overlapping my history of pelvic adhesions and pelvic floor disorder. I had quite a journey in the past as a senior getting help with pelvic issues. Seems Dr Tadiparthi had her mind made up before entering the room that there was no GI issue. I tried to explain how pelvic adhesions affected the bowels, but she didn't seem to care. Not GI, just being honest, she said. She tried to push prescription for an expensive med through Mark Cuban pharmacy. I declined, said I don't like prescription meds in general, but especially for guesswork. She said not to seek out medical care if I dont want to take medications. She is listed as women's health provider, but did not seem to care about my female health. I said I am seeing UroGyn soon, too. No response. I will continue on my journey to better health and quality of life.

This is an excellent Dr. And i have worked in Healthcare for 25 yrs so i know what im talking…read moreabout. He REALLY takes time with his patients. Plus if your his parent in rhe hospital he he even made rounds on sundays. This man is so patient and kind. Most drs dont even sit down and gave their hand on door indicating lets keep this brief. That is the way of new Healthcare. But not this dr... he makes you feel like you're his only priority. Downside is he runs late often and by alot. Because hes at the hospital alot and hes very thorough with his patients. I really like him and highly recommend if your flexible about time.

I cannot say enough good things about this facility, and specifically Dr. Huang and phlebotomist…read moreBob. The front desk is courteous and helpful. I will say they are better in person. Sometimes on the phone they seem to be rushing, but when you are in front of them, they take such good care. Dr. Huang is absolutely worth the 30 minute drive from my home. He is focused, answers questions and concerns with compassion and clarity, and asks good follow up questions so you don't leave feeling like you have missed something. It's awesome. Bob, hands down, is a treasure. Every single time I have needed an immunization, flu shot, or blood drawn, this man has been positive, caring, and gentle. He practices painless precision and as someone who would rather eat glass than get a needle in my arm, I can say he has never been impatient or whoopsied and caused pain. He just gets in. Plus, with his beard, he looks a little like Santa. It is a wonderful practice with good people. If you are looking for a PCP, I cannot recommend them higher.

Wow! Amazing patient care from the time I called to make my appointment to the time I left…read more Highly recommend, Dr. Kelly Metz and staff if you need to be seen for Allergy and Sinus relief!!! I was recommended to Dr. Metz's office for consultation and allergy testing, I was quickly scheduled. I was immediately greeted when I walked into the office by the receptionist and she efficiently double checked my information and I only had to update one form for them (excellent!). I was called back within 5 minutes, basically enough time to fill out the form - seriously :-) !! My nurse was super nice and explained everything that was going to take place for my appointment. Dr. Metz came in and spent a significant amount of time with me going over my history and finding out what kind of problems I was having. She then explained what the allergy testing would consist of. My nurse came back in, and again took the time to explain the testing and asked if I had any questions before we began. The actual testing was quick and painless, there are no needles involved - it's just a skin scratch now - bonus- I suppose! After all that, Dr. Metz came back in and again, spent another significant amount of time with me going over the results and a plan of action. I never once felt rushed or that they did not have time for me. It really feels like they cater to their patients. I am so happy, I definitely recommend Dr. Metz and her staff if you are having any kind of allergy, sinus or asthma problems! They so totally rock!