Absolutely Horrible and Heartbreaking experience here! Brought my elderly cat here for nausea last Saturday and she was clearly mishandled and her lower jaw was damaged by the staff here! Another vet confirmed this injury! We had to watch her suffer due to this clinic's negligence! She passed away today! Please, please do NOT risk your pet's life here!! read more

Worst customer service ever. They like to talk down to their customers, they are not a pet friendly place. Horrible customer service.

The Original Doc Smith was my Vet 30+ years ago. After just moving back to the area after over 30 years, I found I needed a Vet for my dog who injured her leg. I called on a Saturday morning and was seen that very day. I was not disappointed with the new Dr. and staff. From the front desk to the exam room, I found everyone to be kind, compassionate, friendly yet professional. (Also very fair pricing) My pup and I have found our forever Vet. I can tell Mindy (my pup) even likes her new lady Vet and Mindy has never liked any Vet. Great Job Dodge City read more

Dodge City Veterinary Hospital, A Thrive Pet Healthcare Partner - Miss Mindy - Veterinarians Near Me - Denham, Louisiana

There was good customer service and good reaction time when i call them over. Also, the place looks very clean.

I have a very grumpy dog and a hoard of cats. This place caters to all and is so efficient and friendly dmg. Every single vet we've seen has made us feel so heard and always takes our concerns into consideration. They never make us feel rushed or incompetent as pet owners and never leave you questioning if the diagnosis isn't accurate. They care so much and are so accommodating. Our dog is reactive and very much a brat in his old age and especially on days when his arthritis is acting up. We have to bring him by to trim his nails and they work so hard with us to try and make it as stress free as possible for him. They have taken such great care of our cats as well and have given us some great advice with introducing new kitties to the hoard. They are our vet for life! We adore them! read more

Something unfortunate happened to our little pup this past week. He has been to a vet before before he became a member of the family, but he hadn't established one with us as of yet. A dear friend of the family recommended Dr. Smith. We gave them a call first thing that morning and they told us don't worry. Just come and complete some paperwork and they will take care of our little fur baby. I was so neevous. They remained calm and assured me they would get it all figured out. This vet and the supporting staff had never met me. I wasn't a regular, but no one would have ever known because of the level of concern they showed for him. I'm glad to be apart of the family there. read more

If I could give zero stars, then I would. Ive had many problems with Dodge City, with many different pets. It's not really the vets that are the issue, but the front desk staff is absolutely awful. They're rude. They have mistaken my dog for a cat or another animal, multiple times. They assume before they look things up - it's just horrible. I care about my pets too much to ever take them back there. Watson Pet Hospital is amazing if you're looking for a vet around the Denham Springs/Watson area. read more

10 stars if possible. They saved my baby from parvo.. I've used them for many years. always satisfied, very professional and loving staff.

If I could give a zero I would! Horrible experience, just when you need the most comfort they put you through hell! We made an appointment to euthanize my daughter's amazing service dog who was declining from lymphoma. When making the appointment, NOTHING was mentioned about an outstanding balance. We arrived and, thanks to COVID, called from the parking lot to check in...and yet again, NOTHING was mentioned about an outstanding balance. After waiting for almost an hour and a half in the car in the Louisiana heat with a suffering animal and a heartbroken child I called again to see when we would be seen. Only then was I informed that they could do nothing until this balance was paid. So, in the middle of her grief, I had to have my daughter research her statements and prove that she had indeed paid this bill to be told they would see us next. An hour and forty five minutes after we arrived, after everyone else has gone and the clinic was officially closed. No apology, no sympathy... NOTHING! Heartless and incompetent, avoid at all costs! read more

My husband and I live in Baton Rouge but we drive to Denham Springs for the great care they get from Dr. Smith and his staff...and we drive past a number of Baton Rouge veterinary offices (including one down the street from our house...maybe 3 minutes away) because we know they get great care at Dodge City. There have been times that we have taken them to LSU vet school for chronic care of a rare disease one of our dogs had and kidney failure in another and the vets there had the same opinions and diagnosis as Dr. Smith so his knowledge is 'spot on'. I would recommend Dr. smith and Dodge City to anyone looking for great animal care and reasonable pricing too. read more

I love the staff. The prices are more than fair and they obviously care about the animals they treat. Can't imagine anyone giving anything less than 5 stars. They have treated my cat, dog, lizard and hamster over the years and I'm always treated with respect, and so are my pet family members. If you want a vet that you can trust, look no further. read more

Dr Scott has seen and treated numerous personal pets of mine. He is one of the most compassionate and knowledgeable veterinarians I've ever met. Highly recommend him read more

Don't take your dog to be fixed here they overdosed my puppy with the anesthesia she passed before they got to do the surgery we are heart broken. read more

I've never had such great service! It's easy to see the employees who work at this Vet love animals. They treated my animals as I would. My pups are like family and I thank you for treating as part of yours! Will most definitely use them from now on! read more

I saw on Facebook ( aug 21,2018) that Dodge City Veterinary Hospital is now closed. I don't know the details, why it is closed.. but a statement on Facebook did mention how difficult it has been on this Denham Springs business... trying to recover from the terrible flooding from August two years ago. I'm posting this.. just in case the business itself or others on yelp are not aware of the closure. read more

The best vet around! All staff are extremely friendly, the doctors are on spot and you cant beat the prices. My family has used this vet's office for about 13 years now. Highly recommend! read more

i took my dog here to get her spayed when i got home i noticed patches of her hair missing all over her back head on both of her sides and all down her tail , called to ask about it and they said they didn't do it that my dog chewed her hair off of herself when that is impossible because she can't chew the top of her head or the top of her back , she did not need to be cut anywhere but on her stomach and now her hair all over her is choppy and uneven . if i could put 0 stars i would because 1 star is too much for this awful vet. they clearly were doing everything but their job. would not recommend at all. read more

Dodge City Veterinary Hospital, A Thrive Pet Healthcare Partner - Veterinarians Near Me - Denham, Louisiana

my dog will be 9 years old November 28th this is the only place that I have taken Wynonna Judd to I named her after the singer I won't even look for another Veterinary read more

Dodge City Veterinary Hospital, A Thrive Pet Healthcare Partner - Veterinarians Near Me - Denham, Louisiana

I'll NEVER go to DODGE CITY VET again ** This is not just another unsatisfied customer complaint about Dodge City Vet, this was complete neglect and lack of care by Scott Smith!!** I wish you I could give ZERO stars. Gunner got out early Tuesday morning and was hit by a car. I was at Dodge City when the doors opened (I was told they had room for an emergency visit right then) the Vet came in an hour later and somewhat examined Gunner, TWICE! I pointed out the very obvious gaping hole in his FOOT where the bone and tendons were fully exposed BOTH times. He ordered xrays and came back in to tell me hes very surprised that the xray showed nothing broken. (Very confused, I question how that is was possible the foot was literally not intact, is it maybe dislocated?) His response was "oh well we xrayed the hip and upper leg, but I see now the foot is very swollen (see pics below that were taken IN DODGE CITY VET EXAM ROOM and tell me how anyone with ANY quality of vision could miss it after examining him TWICE) after the 3rd time he FINALLY looks at the hole in his leg and says "yea..that right there is most likely the problem" ‍"I'm going to go ahead and take him back to be sedated so he so he will not be in pain and we will do the xray of the foot then and see what needs to be done, regardless the wound needs to be closed so we will go ahead and do it all at once while hes sedated" ----5 1/2 HOURS LATER my mom calls to check on him and they first tell us hes in surgery...then they tell us he has not been seen yet..?HUH? Was there another emergency that came up? No. I asked what the results of the xray were? No xray done. I asked if pain meds were given until he could be seen? She said "No, he was wagging his tail so hes fine he didn't need it.. I asked if the wound was at least cleaned and antibiotics were started until he can be seen?..NOPE, THEY DID NOT EVEN CLEANSE & REMOVE DEBRIS , no pain management (which they asked if I wanted and I said YES ASAP but it still wasnt given) and no antibiotics given. So I assume most reading this can guess the one thing from the start I was worried about the most is even more of a fear now...INFECTION!! I completely understand one vet cant do multiple surgeries, I understand not every pet cant be immediately seen, but I also understand some of his needs to prevent infection could have been done by a tech and the wound could have at least been cleaned before starting a denatling cleaning on another dog. I could have been notified that he would not be seen until the evening instead of letting me think the he was currently being treated. I could have been given an option to seek out to my personal vet, but I wasnt. I immediately removed him from Dodge City and brought him to Hope Vet. Literally 30 seconds after walking in the door he was brought back and sedated, xrays were done, and wound was being cleaned (which was very dirty). The vet was speechless this wasn't addressed immediately at Dodge City and stated "this is most definitely critical and I could see that the second he came through the door". The damage was so bad and the wound went uncleansed and exposed for so long that infection was setting in. His WBC was through the roof, bone fragment floating everywhere, ligament and tendons torn. She sent us to a specialist for a second opinion due to fear of infection spreading and the level of damage to the break. An hour drive to Mandeville and a quote of almost $4000 right off top was given (if tended to properly TWELVE hours ago at this point at Dodge City this could have been MUCH LOWER and a less extensive treatment plan) this facility was amazing, super friendly, and very informative. Its was top of line equipment offered but unfortunately that comes with a hefty price and could still be a risky recovery. After we denied their treatment plan the vet there got in touch with Hope vet and the two of then worked together to give us another option that was best for his health. The end result was amputation. An hour after closing last night, the vet at Hope Vet offered to meet me back at her office to bring Gunner in. She started him on meds, antibiotics, and splint the leg. THEN she adjusted her schedule to come in early before opening to do his surgery. TWO HOURS after closing the vet tech without hesitation stayed even longer so my brother and his son could come see their Gunner man before he has his leg amputated. Tears were cried, hearts were broken, Gunner spent over 14 hours being moved from 5 different locations, sat 6 hours unattended and untreated at Dodge City, and moved in and out the vehicle multiple times in pain. Thank you Hope Vet for going above and beyond and making the catastrophe at Dodge City worth leading us to you for impressive and greatly appreciated over the top care!! read more

I would give 0 stars if I could. The worst customer service. I made an order on chewy.com for my two dog's trifexis on April 17th. I had to cancel the same order THREE times because dodge city would not send the prescription approval back. They claimed they sent it back to chewy on the April 25th and would not send it again. Chewy says they never received the fax. I was just going to get trifexis from the vet this last time because the chewy order would not arrive on time for my dog to take trifexis on May 5th, BUT they told me they could not approve the prescription unless I proved I did not get the trifexis from chewy! Now my dog does not have her trifexis on time because of their stupidity. My other dog went to a new vet for his yearly shots and prescription approved all in a matter of 3 business days, which proves it is not a chewy problem, it is a Dodge City problem. I have been on the phone with chewy and the vet almost every day trying to get their prescriptions, but the vet was of no help! I will never bring another one of my dogs there! read more

I have brought my pets to Dr Smith for over fifteen years. I love it there. The people are great. The service is awesome. I recommend everyone I know to go there. Before they do anything, they give me a price. I have friends that have gone to the other one and get a bill for way more than they were quoted. I own a business so I know who I rather deal with. The honest and up front one. Any time I had a pet pass away, they send me a card with a special note from each one of the vets. I really love them. I feel my dogs have lived so long because of them. read more

I have been bringing my Yorkiepoo to Dodge City veterinary clinic for a little over a year now. I have always been impressed by how kind and attentive the doctors and staff are to the animals and their owners; however, today really increased my appreciation for this clinic. My dog became very ill today (which is a Sunday). When I called and got the answering service, a vet was on the phone with me immediately. Dr. Smith came and met us at the clinic to test and treat my baby within 20 minutes of my initial call. Dr. Smith immediately diagnosed my dog and treated her. He did not price gouge me, nor did he try to push expensive services that my dog did not need. I am so thankful for Dodge City veterinary clinic! I have always, and will still recommend this vet clinic to any animal owner! read more

I took my dog to Dodge City by my house in Denham Springs to be neutered, which should be a routine operation. When he got home I saw he had loose flaps of skin not holding together and was horrified. I immediately took him back and they said he was fine, that he had apparently licked off the surgical glue. I have never seen such a poorly sewn up incision. Luckily I had a week's worth of antibiotics at home to give him while he healed up, which he eventually did. Just had my other dog neutered at the Baton Rouge Spay and Neuter Clinic, and what a difference. Tiny little incision that was sewn up by people who cared and know what they are doing. Steer clear of Dodge City. In Denham Springs, Dr. Hood is good, or I have always heard good things bout Associated Veterinary Services on Greenwell Springs Road. Their low cost Spay Neuter clinic is a Gosend. To read more horror stories about Dodge City Veterinary Hospital, go to Citysearch.com. read more