Went and got my dog's nails trimmed again and asked about scheduling a bath the following week. The…read moreowner trusted that I'd show up for the bath and didn't charge me separately for the nail trim as that is usually included with baths. I liked their honesty a lot. When I took my pup to get her bath the next week, they said it'd be about an hour and a half and they called me exactly an hour and a half later. My dog was very soft and smelled nice. They were able to get a lot of her under coat off that I could not comb off myself. Gonna keep coming back!

We use Lori's Pet Spa for several reasons…read more Our small dog (longhaired Chihuahua) is older and gets really nervous in many environments where there are too many other dogs. Our previous groomer used to kennel some dogs and let others run loose. Jagger always came home shaking in fear. Lori's salon has a residential feeling to it. She also limits the number of dogs in the area. There's also no mixing of large and small breeds. The employees act like they honestly love animals. Our dog willingly goes to them (that's a big deal) and comes home happy. The groomers always perform a nice cut on him. They even trim his nails. I recommend Lori's

I love this Veterinary. I've taken all my dogs here and will continue in the future. It doesn't…read morefeel forced they show that they care and are truly committed. I never feel that at franchise Vet. I love them all especially doctor MarkiJohn, she takes her time with my dog. I highly recommend. It's a nor frills place but they are truly professionals and truly care and are good at what they do. Always feels like home!

They were so kind and gentle with my 16 year old golden doodle . It was almost 5 pm and they saw…read moreToby . He had huge gunk in his eye and they flushed it for me and he is all better now . Truly appreciate their kindness and tenderness. Always my go to!

They are wonderful! They do a great job and are very reasonably priced. We have went to Happy Tails…read morefor the last 3 years.

I had my dog here for a long weekend about a week ago. She absolutely loved it and didn't wanna…read moreleave. I really love the staff and feel safe leaving my little girl there. Definitely will be back. We also had her groomed and I can't say enough about the way she was done.

I just love this place. I took my kitty there yesterday and they kept her for the day and took care…read moreof her problem and when I picked her up, it was so great to see her feeling good and they are so affordable! I would highly recommend them

They all are so caring and so nice. My animals have always felt very comfortable going there and…read morewe trust the Doctors.

We have used Twin Oaks several times to board our 2 girls, and trust them completely. They allow…read morethem to share a space together so they're not as anxious, and give them outdoor play time with the other dogs. Highly recommend for your fur babies!

I wish I could give 10 stars, because I absolutely would. This location is hands down one of the…read morebest vet offices I have ever been to in my 20+ years of owning dogs. Not only was the practice itself incredibly clean and sanitized, but the STAFFFFF... oh my goodness. I have truly never met such a happy, thoughtful, and compassionate group of people in my life! First, let me just say this: if you are looking for a vet, stop right now and go see DR. KATIE BECKWORTH. I promise you, you will never regret it. I first found Dr. Beckworth years ago through another veterinary practice, and I have followed her everywhere since. She is officially stuck with all 4 of my little muskrats until she retires! You will not find another vet who cares more, listens better, understands more deeply, empathizes more genuinely, or puts herself in your shoes the way she does. I have always had -- and always will have -- so much respect, love, and admiration for Dr. Beckworth. I am beyond happy to see her at a practice that reflects the same kindness, compassion, and excellence she brings to every patient and pet parent. And the front desk Queens? ALL of them. Every single one. ABSOLUTELY MAGICAL. From the moment you walk in to the moment you're pulling out of the parking lot, they go above and beyond to make you feel safe, welcomed, and cared for. My girl is disabled, and when Denise noticed through the window, she literally ran out to the parking lot and saved the day. I am still speechless over the kindness she showed us. I left feeling so blessed and grateful to know there are still people in this world who are genuinely good souls and truly thankful to be doing work with animals. All of the techs and nurses were just as amazing and so friendly, pawsitive, and gentle. Even watching them interact with other pets, you could tell they handled every animal with such care and tenderness, like they were holding their own fur babies They were all so warm and welcoming with my girl, even though I'm sure they had a million other things going on; they still made the time, and that matters. Their smiles were contagious, and I truly believe all the animals benefit from that kind of loving energy and sparkling aura And wait... there's more! It was such a breath of fresh air to have the office manager, Melanie, come into the room while we were waiting to introduce herself. She was so humble and kind, I never would have guessed she was the manager. When I called to make the appointment, she even answered the phone herself! I absolutely love a manager who never asks their employees to do something they aren't willing to do themselves. YASSSS QUEEN, NOW THAT IS LEADERSHIPPPPP! I would recommend this location to my friends, my family, and even complete strangers. I promise you will not be disappointed. To the staff, if you happen to see this: thank you all so much for the love and kindness you showed me and my girl today. The world needs more of you all! You made my heart feel so comforted. Y'all are true angels, and we cannot wait for many more years with you all. Stay blessed

We just moved to the area and our dog had an emergency. They were able to take us same day, get…read moreour dog a surgical referral, pain meds, and were very good with our dog. The vet was great with explaining what happened and what to expect next. We were put at ease and will keep coming back.

Very easy to make an appointment. My cat Smoky was very curious as to what he was there for. Lol…read more We first met with Dorian the tech assistant. She took history and played with Smoky a bit. Doctor Gold came in and was very pleasant. They recorded the exam verbally after getting my permission. I think this is great as everything gets noted. Smoky took the exam and rabies shot without any issues. He enjoyed his visit and had to issues later. We will both be back next year to do it all over again. Lol

Great experience from the moment you walk in the door. Every person you come into contact with is…read morefriendly and kind. Dr. Gold and the vet techs take the time to explain procedures and answer questions. Dr. Gold was recommended by a former neighbor. Glad I followed her recommendation!

Awesome ladies who did a fantastic job on our westie, Sydney and daughter's corgie, Callie…read more The dogs were there for only 2.1/2 hours For the full treatment. They look so beautiful. Our Westie and corgie are not easy dogs to groom .... very happy with the results and I have no hesitation in recommending the harmony pet groomers on Union st, concord!