My husband and I lived at the Willows for almost 2 years and we are in love! The office staff is so…read morefriendly and helpful. They put so much time and effort into focusing on the residents. They are always host fun events, bringing in food trucks or planning an outdoor group work out session followed with donuts and so much more. The maintenance staff is great! You can always count on things to get fixed quickly and correctly. The property is beautiful and well maintained. It is quiet and peaceful. You can't hear hardly any traffic noise from Hurstbourne. The other residents are friendly and good neighbors. I have a one year old and I love that we go on walks through the property and she can play in the open grassy areas. Close to groceries and stores. Plenty of great restaurants nearby. A great place to call home!

My husband and I moved from Texas to Louisville earlier this year, and thanks to The Willows it has…read morebeen a swift, easy, and positive experience with moving! We looked at and toured 10 different apartments in Louisville and didn't feel good about anything of them due to staff, price, and outdated apartments. On our last day we toured The Willows and immediately felt like it was the right place for us! We worked with Lucy and she did a phenomenal job of taking our preferences into account, accommodating to us and our big move across the country, she was never pushy, and was very knowledgable and transparent about all The Willows had to offer us. When we moved in our first weekend the heat went out; but, Justin and the rest of the maintenance team were just a phone call away, responded immediately and dropped everything to get to us on a Sunday and help fix our HVAC! We had to call him twice that day and he was so quick to respond and come assist us, all the while helping us with a smile on his face. Great location, quiet neighbors and neighborhood, plenty of parking, mailbox right outside apartment, updated kitchen appliances and bathrooms, new floors and great lighting, included security system, plenty of storage space, and quant little fireplace! The office staff is always incredibly kind, always available, and always seek my family and I out to make sure all of our needs are met. They even know our dogs name and give her treats in the office! We couldn't have had a better experience and we're so glad we chose The Willows! 10/10 would recommend!

Schempp Realty applies charges to tenants upon moving out for things like lawn mowing, but then…read moresends the "bill" to the rental address they KNOW the person moved out of and is no longer living at, despite having accurate contact information on file. Then they send it to collections, full well knowing that the person never got notice of any past due amount because they listed the wrong address and never sent an email or even called. No email, no notice, no call - you just suddenly see a ding on your credit report. Beware of this company. They are either super sloppy with their practices or worse.

Schempp the the second property manager I used for a triplex rental in Louisville and they are…read morefantastic. Their communication is excellent, their bookkeeping makes tax season easy, and their maintenance department finds cost efficient solutions quickly to keep tenants happy and units occupied. Their work with housing subsidies also allows for tenants who are looking to reestablish their lives to focus on continuing their development without having to worry about secure housing, really a great company all around.

We were so pleased with Judie Parks and the team at Berkshire Hathaway. As first time home buyers,…read moreJudie spent time with us before we started our search going through all of the necessary paper work and listening to what we were looking for. When we started the search, Judie was highly responsive to our requests to arrange showings and was always available. She worked closely with other realtors to arrange showings and got any questions answered. When we found the perfect house, Judie was there to write an offer immediately and when it was accepted she helped us understand what should be fixed in the house and worked with contractors to have the work done. We would highly recommend Judie Parks!

Marjorie made our move to the overlook seamless! The facilities are kept immaculate. The staff has…read morebeen very friendly. The apartment is clean and quiet. We are glad we chose the overlook.

Great place. We just moved to Louisville and looking to upgrade quickly. Saw these beauties and had…read moreto check it out. Had an awesome tour by Jennifer Langley who really just made my tour experience amazing. The property was well put together and the upgraded amenities were really nice to see.

My family and I lived at Shadow Ridge for 4 years in the Hazelwood unit. While our experience was…read moremostly okay, there were significant management and maintenance issues. The management team took every opportunity to not be in the office, just about every holiday results in them not being there. Turnover happened pretty often and we became accustomed to new staff working there every 3 months. You'll hear the "I just started here, so I don't know" line over and over again. They like to resolve things by leaving passive aggressive letters on doors. When we had complaints they would send letter. If the issue persisted they sent another letter. If we asked if there was more they could do they'd say "Let me get back to you," and hope you would forget. They are there to rent more apartments out, once you sign that lease the effort drops to damn near zero. Maintenance when I first lived in this community was great. They were quick to solve our issues and were pretty communicative throughout the process. If I submitted a request I usually had it resolved within a day or two. With staff turnover that quality of service went down rather quickly. In my last year living here, I just accepted that I have to learn to fix things myself because they weren't going to properly fix anything. As for the apartment itself, the work they put in is to create a good initial impression. That impression goes away quickly when you start living here. Light switches are at least 20 years old, they squeak and some show signs of rust and corrosion. The toilets barely flush and the water pressure in general is weak all around the apartment. The windows might as well be open with how much air they let through. The A/C barely worked and would struggle to cool our apartment down under 74 degrees. As far as sound, it's about what you'd expect. The only thing I will note is that any conversations/noise in the hallway are a bit louder than you'd expect. Birds and bugs love Love LOVE this community. Our building was adjacent to the forest and I had a tree in front of my balcony. Every spring & summer I dealt with birds nesting in the crevices on our balcony and had to make an active effort to deter them. Bugs find their way into the apartment all the time and usually come through the poorly insulated windows or the vents. I didn't personally have this problem but people on the top floor have talked about rodents in the ceiling. You can ask maintenance to come help but they aren't really going to do much about it. One of the bigger problems my wife and I had was smells. If someone smokes on your side of the building, you are going to have to get used to the smell coming through to your apartment. We've had cigarette smokers on the floor below us and ended up having to purchase a couple air purifiers to get the cigarette smell out of our apartment. Above us we had people who smoked weed and that smell would come through to our apartment as well. We presented the problem to management and their solution was to send letters. As you may have guessed it never got resolved. When my wife and I purchased our home I decided to initiate the move out process. They informed me someone would come inspect the apartment in 3 days (two months prior to my move out date). With a month and half left on my lease I'd say the apartment was pretty much unused and I used the remainder of the time to clean, patch holes in the wall and do my best to make sure the apartment looked as good as it did when I moved in. I turned my keys in on the final week of my lease and it was pretty unceremonious. The woman at the front desk said "ok thanks," and that was it. Fast forward a month later and I find out I was charged for the carpet, but even better I only found out because I looked for the information myself. Don't live here, it is not worth dealing with the people who run this community. And even if you can tolerate them, they'll be replaced with worse people in the next year.

Have lived here for almost a month. The grounds are beautiful, office workers always helpful and…read morefriendly! It's a great place to live.

We wanted to buy a house in Louisville. We knew it is wise to be represented by a "buyer's…read moreagent", but we didn't know one we wanted to use. We found Martin Shuck more or less randomly, and we lucked out. Over about four months we looked at probably twenty houses, made offers on three, (two fell through due to results of home inspections), finally bought one. Mr. Shuck hung in with us all the way. We found him to be thoroughly ethical, always responsive, competent, friendly and patient. Without a trace of pressure or BS. When you see a listing on realtor.com or somewhere, I strongly recommend that you hold off on calling the agent who is selling it and get one to represent YOUR interests, not the sellers Martin Shuck at MLSCO would be a very good choice.

My wife and I have lived in to Dogwood homes in the Bullitt County. I've always enjoyed their…read morequality of their homes. Have no complaints about Dogwood that was took care of us are very satisfied with our homes. I think they offer great prices and they work well with you to build the house you want I would recommend them

I noticed someone mentioned Brown Capital Apartments…read more Partridge Meadows, Devonshire, and Lyndon Crossing are owned by Brown Capital. Their tenants pay water, sewer, and trash, and rent goes up ever year. They have removed ALL dumpsters and put in Trash compactors. Renters also have to pay for someone to pick up their trash and dispose of it for them monthly charge. All they have is a pool. There apartments were built in the mid 80's. Apartments are roomy. But they are old and deteriorating. Foundation problems due to buildings settling. Windows with condensation build up. They look dirty but not dirt. Who wants to live some where, when you can not look out the windows. Pets are allowed but there are monthly fees. Need I say any more?

It's good and good price and awesome people. Apartments are nice and not cramped. Park is fun for…read morethe kids. Nice pool.