I had a very disappointing experience and will not be returning. I've been going to D.V. for several years out of convenience, but my most recent visit completely changed my perspective. My appointment was scheduled for 5:30 PM with Nicole, her last appointment of the day, and I wasn't taken back until 5:50 PM. Once I was in the treatment room, it immediately felt rushed. While discussing my injection plan, I asked for a mirror so I could point out specific areas on my face. Although she briefly handed it to me, she quickly took it back. When I asked if I could keep the mirror in my lap to reference during the appointment, she responded by asking if I was "scared," which felt both dismissive and unprofessional, especially considering I've been treated by her multiple times before. Additionally, she did not use the vein finder, despite knowing that I bruise easily and having the device readily available in the room. As a result, I was left with bruising that lasted for weeks. The overall tone of the appointment shifted at that point. The interaction became uncomfortable, and the provider's body language was noticeably standoffish. At one point, when discussing my brow area, I again needed the mirror to show what I was referring to, and the same pattern occurred...brief access, then taken away. Later, when I was bleeding and asked for the mirror to see where to apply pressure, it felt like an inconvenience rather than a reasonable request. The experience at checkout was equally disappointing. The receptionist only stated the total amount due, with no acknowledgment, courtesy, or even a simple "thank you" or "goodbye." This visit left me feeling rushed, dismissed, and uncomfortable...especially for a service that requires trust, communication, and attention to detail. It was clear to me during the appointment that this would be my last time there. Moving forward, I will be returning to a med spa that prioritizes professionalism, transparency, and patient care. In my experience, higher-quality practices take the time to review products with clients, including showing packaging, expiration dates, and lot numbers, and ensure the patient feels informed and respected throughout the process. I hope the owner takes feedback like this seriously, as experiences like mine can result in the loss of long-time clients. read more

I went in on a Groupon, 20 units of BOTOX for $159 and found out I was injected with a less expensive product Xeomin. I was livid. I told the front desk that I would be back and I want BOTOX at the Groupon price, they agreed. I had gone back got BOTOX and they tried to charge me full price. She called Mgr Katey Callahan, Ms Callahan agreed to the discount. Then Ms. CALLAHAN decides to call me to tell me I shouldn't have received the discount. The woman is a nut. And really has poor customer service skills. Be aware of WHAT THEY ARE INJECTING. ASK TO SEE THE BOTTLE! read more

The Hamden location is such a fun, sleek location! The staff is excellent and go between Shelton and Hamden. The only downfalls to this location are the parking, which is limited, and the fact it is next door to the hair salon which at times can be noisy/busy. However, the atmosphere in the salon is very relaxing. The girls are always helpful! I've had procedures done by Scott in both locations, and would highly recommend his services no matter which location he's in. Bonus points for groupon coupons!! read more

Dolce Vida Medical Spa - Medical Spas Near Me - Hamden, Connecticut

I had already two procedures with Scott that didn't work. He said to go back to the office so he can fix it. I went back and ask him what do you do when the procedure doesn't work? He responded; nothing! Did something else in my face and charged me again . I don't think he is the best in the area like he is saying. He just there for the money. Beware! read more

Buyer beware! What a horrible experience. I went in for what I thought would be around $200 and they up sold me to almost $800. Unfortunately she injected way to much Botox so my eyelids dropped so bad that my vision is still impaired. Also, my bruises lasted 2 weeks. It's been over 4 weeks now, and my eyes are still drooping. When I called to explain, the office manager told me company policy is to wait 2 weeks and after 14 days she would schedule me with the same injector. I tried to explain I wasn't comfortable with that, since this injector botched my face, but she kept repeating this is company policy. I asked the office manager if I could speak with Scott, the owner, but she said I wasn't allowed to contact him. Then I asked if I could speak with Dr. Kinler, who is supposed to be involved in this business, but wasn't allowed her contact information either. The office manager told me all calls and emails are routed through her. I have an appointment with my eye doctor next week to see if anything can be done. The experience with this office manager was worse than speaking with a computer BOT. This practice should be audited by the CT department of health, what a disgrace. read more

I had the best experience on Friday. I have been to both the Shelton location and now the Hamden location too. I received filler injections at the Shelton location before my pregnancy with my daughter Isabelle. Scott the Owner was extremely professional and made me feel very comfortable. I am now 11 months postpartum and feel just as beautiful as I did before my pregnancy thanks to the staff at the Hamden location. I decided to do both filler and botox injections and I am beyond happy with my results. I plan on going back next week for an IPL treatment. Thank you so much!!! read more

Very unpleasant and unprofessional. Communication is very important when dealing with a practitioner who is going to operate on your face and this woman barely spoke English which made me extremely uncomfortable. The practitioner needs to learn how to speak to people how to communicate effectively and how to take no for an answer. The reason I decided to write this review was because she tried to make me pay for something I never agreed to get she said she was going to add on something with my Groupon as if she was doing me a favor and I said thank you but you don't have to do that and then at the end she tried to make me pay for it by guilting me as if I did something wrong! read more

When I moved back to the state, I was referred to Scott by a friend of mine who also uses him for her Botox, after I had a very bad experience elsewhere in Ct. I have gone to only him ever since! I've been to other practitioners prior to moving back to Ct, and elsewhere around here before finding Scott, and he was by FAR the best!!! You have to really trust the person who is going to be injecting things into your face obviously! For both your safety and your looks. I've always felt very comfortable with Scott for this reason. He is very well-educated on techniques and products, and I've asked him about other procedures in the past and he said I didn't need that or he doesn't recommend a particular thing to clients because it doesn't work, which I respect that he isn't always trying to sell me on something. I've been to another practitioner in Ct who was way more pushy, completely overbooked and always keeping their clients waiting, and I was not as happy with the results. You really need to have someone who understands how to properly contour a face, and also keep it natural looking at the same time! He is very skilled at this. I pulled up this account quickly to look up the phone number to call them, and I was really quite shocked to see a few bad reviews in a row, so I wanted to make sure to leave something good :) I really trust Scott and have continued to come back here the last five years. I have friends who use him, and I've referred clients of mine to him, who all have always been very happy with their results as well. Now, to be fair, I can't necessarily speak for the other practitioners except for Stephanie, but she has always been amazing when I've seen her as well! read more

Don't waste your money. Very poor quality injectables. Completely bruised my eye. Took three weeks to heal. Very unprofessional. The owner is shady!!! read more

Met with injector, Samantha! As soon as I arrived- she had a bright smile and cheerful personality! She was professional and thoroughly explained everything. I will be going to her again for Botox! read more

I recently had facial injections by Scott. I had 2 (what looked liked cracks) on each side of my lips. It looked like I was mad all the time. I hated them. After the painless injections I was handed the mirror and they were GONE. I was thrilled. Scott is a master of his craft and a great guy to boot. He has the ability to make you feel at home and completely comfortable. He is gentle when administering treatment and so knowledgeable about the treatment, you can't help but feel great about what your having done. The staff is so friendly and helpful. They go out of their way to help with any situation you may have. The one thing that is very important to me is to look natural, I have never left the Spa looking overdone. To sum it up, it's your one stop beauty Spa. I look forward to my visits there as I have never been disappointed. read more

Scott is great! I had a minor procedure during which I got very light headed and nervous. He and his staff put me immediately at ease and provided me with food (my blood sugar was likely very low), water and didn't leave my side until I felt better. Handled it like total pros. His trainee Sam was exceptional in her bedside manner and will be a great NP. Emma was efficient and very professional. Again, Scott was fantastic. He knows his stuff and is a straight shooter. He did a wonderful job. As a nurse practitioner myself I can tell what's what and i am confident that Dolce Vida is top notch! read more

I had a massage sampler from Groupon. My one hour deep tissue massage was heavenly. She concentrated on my shoulders, like I requested. There was a back scrub treatment that was relaxing with a warm towel. I also had a complimentary eye treatment. I can't wait to try the hot stone and lava shell massage. The atmosphere is sparse compared to other spas, but there is still a comfortable table and soothing music. There may be just one employee available, so be patient if the door is locked. To my delight, they even offered a secondary coupon for deep tissue massages for ~$40. There is a private lot in the back of the facility. The spa shares space with a salon next door. read more

I had Botox with Marta in the Hamden Office and it did not work. She did it again and it did not work. I have had Botox for over 15 years (other locations) and never had this happen before. I contacted Scott Calahan twice (the owner) and he never got back to me. read more

I had the best massage ever! This was a gift for my Birthday and I was in Heaven. Melissa has heavenly hands she definitely knows where and areas I needed help. As a fitness instructor for many years I really needed lots of areas of relief and she accomplished that. I would highly recommend the deep tissue massage to everyone! I will be back! Thank you for your services! Will recommend to all of my clients as well. read more

I don't know why anyone would go anywhere else. Great place and all the locations are amazing. The prices are fantastic. Anyone that does the injections because I had most of them (Scott, Stephanie, Marta) are experienced professional and very informative. I would never go anywhere else for my injections. I always have the best results and can't wait to make another appointment! read more

This is as bad a medical service of any kind that I've been to. They use low price heavy promotions to lure people in. Then you realize why the ads are low priced. The service is rude and incompetent. They can't even manage to accurately keep phone numbers and addresses. So, they of course don't verify identity when i call so anybody could be calling getting my info. They randomly decide to leave early so I've gone there for appointments and everyone has been gone with the place locked up. The people doing procedures are of poor quality. I don't think there's ever been an MD in the office when I've been there. I had a procedure done there that I've had ongoing problems from. When I called to tell them I was having problems from their procedure and needed a follow up, they suddenly didn't want to know me and never return my calls to schedule. This is a disaster of a medical service. It's definitely not worth any low ball price they may try to bait and switch with. Then, when someone writes a review exposing this unethical business, the "business" instead of trying to correct the problem as a legitimate business would, responds by attacking the reviewer with false unrelated accusations in a desperate attempt to obfuscate. It's happened on another site already. Let's see if it happens here. read more

I have been to Dolce Vida in Hamden a couple of times and have had a very pleasant experience. I received the IPL treatment and was so happy with my results and the time that Scott took with me to explain the process and make me feel comfortable. I will definitely be a returning customer and felt that the prices here are very competitive. read more

I had a prenatal (pregnancy) massage here a few months ago and it was a really great experience. The atmosphere was very relaxing and the massage therapist was a real professional. She was very careful with me even though my tummy wasn't that big at that point. It was also a great price for a prenatal massage. I was hoping to go back recently and had trouble with my voicemail message not being returned. Unfortunately they were all booked up by the time I left a second voicemail and got a call back. I definitely recommend Dolce Vida, but if you don't hear back when you leave a voicemail, don't wait too long to call again! read more

The shelton office was booked and the hamden office squeezed me in asap as i explained i needed something done for the holiday season. Very friendly and accomodating to take all my coupons :) read more

I will elaborate tomorrow but today I am disappointed by their greed!!! this is how you will loose your customers and eventually your business dear P. A Scott :) watch out consumers!!! they charge a lot for their diluted solutions.... you get what you pay for if they try to sell you we have the best prices in ct and celebrities book with them .. none of those make any better as far as injecting goes.... so who gives damn if Sharon stone was with Scott getting bottox ?! I don't and i did not appreciate the ferry tales... no no no they need to go out of town or visit some professionals who know what they are doing in order to stay in business read more

The Hamden location is fun and relaxing. Scott makes you feel welcome as soon as you come thru the door. He's the best injector around & i recommend everyone to make an appointment with him asap. Massage therapists are out of this world too. read more

Do not go to to Scott for injections. He is not a medical Dr. I had Dysport injected into my forehead and around my eyes. I ended up with two Pillows over and under each eye,. One eye was almost closed shut. When I left the office, I knew immediately something went wrong. One side of my face was tight, black and blue and disfigured. When I clinched my teeth, or tried to, it was so crooked, my lower teeth didn't even show. That was 7 months ago and still have ill effects from it. You get what you pay for. There's a reason there are discount coupons and "sale prices". Go to a medical professional, who has the proper knowledge and training. read more

Really surprised to read negative reviews about the Shelton location. I've been to Shelton and Hamden many times and can't say enough good things about Scott, Stephanie, Jamie, Rose and everyone else. I've had Radiesse, a hydra facial and a fabulous massage; one of the best I've ever had. And no, I'm not a staff member. I can recommend DV without any reservations. So glad I discovered them! read more

I've gotten botox, dysport and xeonim done by Scott, I've always been happy with the results(botox is my favorite, I think it works the strongest). I've also had juvederm done twice and he's done a beautiful job. Both times he used 1 syringe and it was used on my nasolabial folds and my lips, it was just enough and very natural looking. Work and price points are great. read more

Not recommended ,the massage therapist was playing on her phone during the whole massage, it was very bizarre .Seems very unprofessional !

I highly recommend DV...professional staff, great service and most importantly, I felt good about the procedures I had done. Everything was explained simply and straightforwardly. I'm very pleased with the results, and I am even more pleased that Scott recommended some non -invasive procedures for other issues I wish to take care of in the future. read more

be aware !! this place is terrible ! I got a laser treatment and they burned my face and don't even try to deal with the owner he is very dishonest . read more

I can be your biggest detractor or staunchest advocate, and I find myself about to write a review that I am even surprised about. I have had Botox/Dysport for the last 10 years. I have never been somewhere that did not do the ordinary locations and have been satisfied with the results. I had no idea what I was missing or what was even possible till I went to Dolce Vida a few days ago. I saw Scott Callahan and we had a lengthy appointment in which he spent a great deal of time introducing himself, the Dolce Vida Spa, and the different treatments that were available that Dolce Vida offered. It was a very informative appointment and then he used Dysport and injected my forehead, and eye area. For the first time in at least 5 years i have eyelids again. I am so impressed and amazed at the results. It has only been two days, and I can already see amazing results. I actually said to Scott that I was a very difficult patient, but when I am happy with a service, I will shout it off the rooftops. Same can be said if I was not not happy with the results. Glad that I can report this is a very happy post. I will continue to go to the Dolce Vida Spa and will be more than happy to recommend them. I actually have an appointment for a hydra facial and for the Veinwave treatement for the red broken capillaries on my my cheeks in two weeks. I will keep you updated. read more