I love coming here i always cash my checks here the girls are fantastic always feel welcomed i…read morefeel like I'm at home

I been coming here for a while great customer service always helpful I definitely recommend it!!!!!…read more Collette is always helpful quick and fast great service!!! Marlene.

The young lady who assisted me was very helpful. I opened my business account online and haven't…read morereceived my debit card, checks or online banking. The teller gave me all my information, starter checks and setup my online banking.

AGAIN,US BANK has disappointed me with their protocol,my bills are stacking up while they continue…read moreto justify their MALFUNCTIONING ATM MACHINE at 25900 Iris Ave Moreno Valley(in Staters)They now want me to do their footwork and go back and get the number of their BROKEN ATM MACHINE!!THE NERVE,they know it's broke!The rep who took my dispute FAILED to put the number in my report which makes the time longer for my MONEY to be deposited into my account!!!!DO NOT USE THAT ATM MACHINE,and think about opening an account at US BANK!!!!!!!!!

Quick and easy during the day gets crazy after 3pm and on Fridays it is the worst just need some…read morepatience there are usually 2 girl working or 1 depending on the day

These lines are always extremely long with only one person behind the window!! Hire more reps!read more

It's very easy very well explained . We enjoyed the whole process. We appreciate Sal's helped .read more

love altura credit union great service Sal the auto advisor…read morehelped me find the car I wanted fast and efficient and honestly better than dealing with the dealership. Thank you for your help Sal!

Came in today and was very satisfied. Raena helped me, super respectful and efficient at her job!…read moreDeserves raise Asap!!

My mother recently went to Chase to cash a $21,000 check, and what should have been a routine…read morebanking transaction turned into an extremely uncomfortable and upsetting experience. During the transaction, the teller, Danielle, asked my mother whether she was "legal," referring to whether she was a legal alien. I find this question deeply inappropriate and concerning. My mother was there to conduct a legitimate banking transaction involving her own money. If there were specific identification or banking requirements that needed to be verified, those requirements should have been explained professionally and respectfully...........not by questioning someone about whether they are "legal." In 2026, when people are already living with so much uncertainty and anxiety, customers should be able to walk into their bank and feel safe, respected, and treated with dignity. A customer's appearance, accent, background, or perceived immigration status should not determine how they are treated. There is a huge difference between verifying someone's identity for a financial transaction--which is completely understandable--and making a personal and potentially discriminatory comment about whether someone is "legal." I sincerely hope Chase addresses this situation and provides better training to ensure that customers are treated professionally and respectfully. My mother should never have left a bank feeling questioned or uncomfortable simply for trying to access her own money. Chase, this is not the level of customer service your customers deserve. Thank you Danielle for giving my mother such a poor experience you also look of Spanish decent. I would have expected more respect.

I'm really grateful to find these people. After searching the entire city for someone to cash my…read morecheck, I finally found Ace to cash a $6k check without any issues. The girls there are pleasant to work with too

Sometimes we get in a financial situation and we need help. I want to commend the 2 young ladies at…read moreAce Cash Express. There names are Marbely and Janeira " there personalities are beautiful " excellent customer service " I'm a satisfied customer. Keep up the good work ladies. Friendly Atmosphere...

I haven't stepped foot into BoA for awhile. But their drive thru atm machine was working when I…read morewent this morning. I love no lines at 8am in the morning.

Went to open an account once I walked in waited for 5 minutes just to be acknowledged, then waited…read moreanother 10 minutes before service, the advisor in the middle room after she took my information she had us sit down. Walked to the part of the teller where then she came out and started talking to a customer Latin in Spanish that was in the teller line and start helping him, she took him out the teller line, this man came in much later after us, when we had been waiting for already about 15-20, another woman was not Latin, or American American was there before us, the advisor who was a woman dressed in black literally ran to her people Latin or Spanish man and started helping him. I have been here for over 25 yrs and the service has not been good there and the sad thing was when I can in there was only two people in the teller line, no one was in there, except one woman in the room and she was being helped. It's sad that we are only respectful to our own people and feel nothing about how we treat others will never return.

After going full time permanent I decided to open an account with Schools First. I am no stranger…read moreto Credit Unions being that I worked for one for 10 years. So I knew service would be top notch. Every time I come in I am greeted by security and the people at the front desk. The tellers are amazing and always so helpful. Shout out to Michelle, she has helped me a few times and she's is always pleasant with a warm friendly smile Service is fast and efficient. I love all the products available to school employees. Summer saver account helped a lot this year for my anniversary trip. So glad that I opened my account..

Apart from this already being my personal bank, it's right across the street from the urgent care I…read morework at so it's super convenient for me when I need to grab change for my clinic. I've been helped a few times by Alejandro and he is super sweet, attentive, and professional! Love the friendliness from all the staff in general! The second you walk in, everyone is all smiles