My husband went to Wegmans on his lunch break at 7:45 PM to grab a sub. He waited patiently in line…read morefor about 15 minutes, and when it was finally his turn, the employee told him she wasn't taking any more orders. She had seen him standing there the whole time, yet never communicated that she was closing the line. If she had simply let him know earlier, he wouldn't have wasted his time. It was extremely frustrating for him to leave without a meal, especially since he only had a limited break. It's disappointing that the employee couldn't either take a moment to let him know or just finish his order since he was the last person in line. We expect better customer service from Wegmans.

I would like to preface this with; i have had some rough experiences from customer service in…read moreplenty of businesses, and grocery stores. However, i have to say, i came here on a busy day before the holidays, had to ask several staff different questions, and each and every single one was much more than willing to help. and with smiles, and truly genuine. due to the holidays and advance notices for custom cakes, i was unable to get the cake i specifically wanted, however the staff was also more than apologetic for the inconvenience, and kindly pointed me to getting a pre-made sheet cake and having words placed on it. truly a wonderful staff who all puts in that extra effort to make customers feel welcome!

This review is coming from an individual that has worked in retail management for 40 years. Please…read moretell me how Aldi makes it on the Best Places To Work For Top List when their is no CUSTOMER SERVICE AT ALL. Every time I shop here I prepare myself for a poor experience due to the CASHIERS and their non sociable personalities along with RUSHING YOUR ORDER THROUGH SO FAST YOUR HEAD SPINS. Absolutely Ridiculous. Feels like a Robotic Experience. Very Sad.

Love Aldi!! I'm in there weekly or more! Really 4 1/2 stars. Good selection, low prices, only draw…read moreback is that their produce don't last as long. So I go more often for that, but I'm close to the store. Anyone else that needs to stock up, don't buy more if their fresh produce than you'll use in a few days. I've even gotten shoes there ...which I get compliments on them!

Awesome service at fair prices. Renee goes out of her way to accommodate her customers while trying…read moreto keep the costs down

These guys are extremely helpful and friendly. They really like what they do and take time to…read moreexplain things in depth without insulting anyone's intelligence. I had a problem with the video card failing in my crappy HP laptop. This was a common problem for this model, HP wouldn't admit to it though, so it wasn't under warranty. Southern Tier PC fixed it without wiping the hard drive for a very reasonable price. Then they fixed the same problem when it happened again, for free. Then they fixed the same problem again, for free. Then we all noticed a pattern and I sold the laptop before I broke the video card again. Win. Top notch service by knowledgeable people at reasonable prices.

My wife and I purchased a mattress and adjustable base here in August 2022. Our experience with the…read morestaff and company was a nightmare. We walked in on a whim looking to browse king mattresses after a recent home purchase. The salesman was a hard-seller, and had a long playbook of selling points he walked us through despite us saying we were just browsing. After a long while of being shown mattresses and features, we eventually decided we were interested but wanted a day to think on it. He pushed back pretty hard and eventually returned with a discounted offer on the bases, but only if we made the purchase that day. We ultimately took the bait, purchasing a split king mattress, adjustable bases, two pillows, and a mattress protector as part of their 30-day exchange warranty. A big reason for our purchase was the salesman's adamant assurance that Metro Mattress had the best service and a perfect BBB rating. However, we both walked out feeling uncomfortable, like we were pushed into a purchase we didn't feel confident about. Our first issue was that the pillows were supposed to be in-stock the following Tuesday but the shipment was delayed to a week. Nobody told us, but no big deal. Then the following week they still weren't available. There was confusion, with the salesman asking, "Oh did you want the pillows before the bed delivery?" Signs of more frustrating things to come. The next issue came while we were out of town dealing with some personal issues. Our delivery was supposed to be held until we specifically scheduled it, however we suddenly got notifications (email, text, automated voicemails) saying the delivery was scheduled for the next day (which would have been impossible). As it turned out, our salesman hadn't updated the delivery schedule in the system as he was supposed to. It took multiple hours to get the delivery cancelled. When we the bed was delivered, we immediately realized we hated the split king and regretted the purchase. Though it was our decision and responsibility, we felt duped by the salesman, who assured us that the split would be barely noticeable, and had bragged about the company's rate of customer satisfaction. We tried to initiate an exchange as part of the protection plan we had purchased but things went south quickly. Our salesman immediately said there was nothing he could do because the exchange could only be initiated starting 15 days after delivery. That didn't sound right to us, but we said ok. Next we asked if there was any small thing that the company could do to help us swallow the bitter pill of the exchange, knowing that we were losing $2000 of value "downgrading" from a split king to regular king plus the $99 restocking fee. The salesman scoffed, asking why we thought he could do that - he played the "I'm just a salesman and I have no control over anything" card after bragging about his availability and service during our first meeting. After a lot of argument, we got him to agree to at least ask a manager if they could offer us a replacement mattress protector - of course he never did. After, we double-checked the terms of the exchange plan and realized we had been lied to. The terms explicitly state that the exchange must be initiated NO MORE than 15 days after delivery. Had we listened to the salesman and waited until AFTER 15 days to initiate, we would have violated the terms and lost our eligibility. I say he lied because I don't for a second believe he was ignorant to the most basic aspect of the exchange plan. Next we tried online customer support to start the exchange. They said since our exchange was voluntary, they needed to get a regional manager's permission to initiate it, which is of course not in the terms at all. We argued and they finally said they would have a regional manager call us directly to initiate the exchange. Instead, we got a call from the other salesman at the Horseheads store - not what we wanted, but he at least got the exchange initiated. The exchange plan is advertised with the tagline, "No Hassle, No Risk, No Questions". This could not be farther from the truth. Later, our first bill came via the Synchrony credit account we opened to make the purchase. The store offered a 0% APR plan. Initially we opted for an 18-month low down payment plan, but returned and had them update to a 5-year plan with bigger down payment, which we made. However, they never updated the payment plan, so Synchrony started billing us for the 18-month terms. In the end, while the mattress itself is ok, Metro Mattress doesn't make the bed, they just sell it - so while I would give reasonably high marks to the product, this is a review for the store and company. The whole experience was abysmally frustrating and infuriating at every step, full of hard sales pitches, false promises, and outright lies.

We purchased a queen mattress and frame for $3,000 and purchased their mattress protector. The…read moremattress went bad within 2 years of purchase. We called and they sent someone to come check it out. It dips over an inch. In the process of them checking the mattress we had to remove everything including the mattress protector. Well the mattress protector didn't protect the mattress and there was a stain where our puppy had an accident on our bed. Because of the stain they would NOT replace the mattress. I asked why because I paid $100 for this special protector just to avoid this issue and they wouldn't take responsibility. I've called. I've written. And nothing. They won't take responsibility for their own products. So here I am with a worthless mattress that I paid $3,000 for. Don't EVER use Metro Mattress. They have NO customer service.

this gas station is amazing! and i love their self check out!!!!! The store is usally super clean,…read moreand they have hot pizza ready to go.

Place is horrible... You have Tweedly Dumb and Tweedly Dee working behind the counter. This is the…read moremost disorganized Dandy store. The bathrooms are new and smell of pee. I wouldn't eat anything here if they can't keep the bathroom clean. I can just imagine what those two food trucks out back look like. The pizza on display looks like cardboard. I'm never going in again.

This Target is right off Rt 17. Great place to stop if you forgot something…read more I have stopped here a number of times, usually for one thing. I don't have trouble finding things here and there usually aren't long checkout lines. Super easy parking.