The service was great and I was helped by a lovely cashier named Ginger to the point where I felt…read morethe need to call Michelle the store manager and praise Her (Michelle). Let's just say I don't know how Michelle is a manager she was so rude and made me never want to go back to that store. All because I wanted to praise one of her employees. She was ridiculous and needs to be demoted!

The old lady with the be blonde hair is absolutely rude rolling her eyes at me I gave her a item I…read moredidn't want to take and I didn't want to leave it just throw on the side of the register and she yanked it out of my hand and huffed and puffed and rolled her eyes at me and I was genuinely disgusted by her customer service

This is the Dollar Tree I used to go to until Swansboro opened up. Well I don't see a listing on…read moreYelp and I know why.... they would get all one stars. They are not very helpful over there. Anyway, this store is second on the list compared to Yopp Rd. My visit on 11/6/21 was pleasant. I asked a young man a question and he took me over to where the item should be. It was not there and he said I don't think we have had it for awhile. He then offered to go an ask management for me as to why they are not getting the item. He went above what most employees would do. I did not get his name but anyone checking these yelp reviews from Dollar tree the time was noon. The lady at the checkout was also very nice. Store could be more organized but what I think is most important is having cheerful, helpful employees.. Good job.

While driving from Raleigh to Jacksonville, NC, stopped in on a whim, and found exactly what we…read moreneeded. In terms of floor space, this Dollar Tree is towards the smaller end of Dollar Tree's but it was well stocked and organized. It really does make a difference in what region of the country a Dollar Tree is at. This one had a large pet food and supply section, which I have not seen before in this size at Dollar Trees in California. Prices ranged from as low as $1.25, with some reaching $5. A lot of food items were included at the $1.25 level, and I seriously thought about buying some (since we have a full kitchen where we are staying), but thought better of it. My wife did buy the necessary forgotten toiletries, and was very happy with the selection. As for me, a no-name package with a USB A to C, and C to A was available for $1.50. It's exactly what we needed since our rental car only had USB-C outlets (no cigarette lighter plug nor the typical USB-A. Once we used the converter, CarPlay began suddenly to work (first time in a car that used USB-C as its inputs AND did not have Bluetooth CarPlay). Very good, fruitful stop.

This Dollar Tree just opened not that long ago. It's found right across the street from the…read moreWalmart. They do share parking with another business, but even though there isn't as much parking as other locations, I don't see this being an issue. This store is very clean and organized. I love that the aisles are wide and easy to maneuver around. It is set up like many other Dollar Tree locations. It's fairly easy to find what you're looking for (especially if you know how other locations are setup). The employees are nice and we were greeted upon entering and leaving. If you're in the area, I would highly recommend coming in and getting your Dollar Tree needs!

Walked in to find some pots for our indoor plants, they had a huge selection to choose from, very…read moregreat prices too. Also got a new bath rug that we needed, workers were very friendly and checked us out fast.

Prices are very good esp. for boxes of coffee. Store looks pretty good but still needs a little…read moremore organization, thought I can see it is a handful with all the merchandise. Looks like they might be short staffed. Checkout staff (Gwendolyn) was friendly with a smile. Aug 2025

I love Five Below. It's such an original store. You never know what you will find there. But on the…read moreother hand, you do know that you can find every possible candy from when you were growing up. It's nostalgic and new all at the same time. It's my go-to before any trip to the movie theater (shhhh, don't tell anyone my secret).

I love Five Below but hate this location. I went to return something and was told that I couldn't…read morereturn it because it was the 91st day even though they recently implemented their 90 day return policy. A young girl was trying to help me but the manager on duty was taking her job way too seriously. I immediately contacted customer service and they assisted me in getting my money back. That's right Tammy, I got my money back and said that you shouldn't be working in customer service.

If I could post ZERO stars I would. Do NOT shop here. I understand there's measurements people are…read moretaking with this virus going on, but I bought this storage bin THIS MORNING. It went straight into my trunk I got home realized it was broken it didn't even leave my trunk. I went straight back to return it and they said they couldn't do anything. So I just waisted money on something they sold me that was broken. I will NEVER go back to that crappy store and I advise no one else to either. You can find cheaper better items at different locations.

I love that they have namebrand items and still a good price. Today they had an offer of by two…read morebags of candy get the third one for free. I was able to stack up on some treats for my students is Halloween. It was clean and organized and they greeted me with a sweet hello.

I placed a phone order for an order of balloons lastweek. I didn't feel that the order was that…read morehard to understand and want over it with the lady on the phone a few times. I paid immediately but she wouldn't give me a receipt even though the card was run, until I picked them up. I asked for an emailed receipt and she said I had to wait. I thought that was odd. When I arrived to pick them up they were not in any way shape or form the way I ordered them. The lady there told me that she couldn't understand how they were supposed to be. Once again, didn't think it was that hard . If they had questions, why wasn't I called ahead of time? The 36 balloons were $68.00 which I thought was very overpriced (especially when I had to put them together myself). I would have given less stars if the lady didn't help me take them to my car and apologize a few times for not getting it right.

0 STARS If it was available. Staff rude, was refused refund for items with receipt. Young girls…read morewith smart A** mouth, kept saying HAVE A NICE DAY, EVEN AFTER I TOLD HER IN RETAIL LANGUAGE THAT MEANS F YOU! Manager on duty 6/01/2025 around 4:30pm, refused to give me owner information, walked away rudely. My daughter went back inside to get the receipt and the young girl said to her, HAVE A NICE DAY, as she leaving. Unless you like jail don't go in this store, AMAZON IS CHEAPER AND MORE RESPECTFUL.

I needed to grab a few things for my kids class for this coming week. I found great selection of…read moreEaster candy. Not a whole lot of plastic egg options but I got what I needed. Store was clean and organized. The newer management must be working as in the past it was messy. I can always find my favorite drink cherry Dr pepper here too. Makes my day when I find it. Store has options to self check out with using a card or an employee will check you out. You can find cold items like ice cream, milk, bacon, cereal, diapers, and cleaning supplies. They also have a nice selection of home decor that I just have to browse each time I go into the store.

From the owner: Dollar General Jacksonville is proud to be America's neighborhood general store. We strive to make…read moreshopping hassle-free and affordable with more than 15,000 convenient, easy-to-shop stores. Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, family apparel, housewares, seasonal items, paper products and much more from America's most-trusted brands and products, along with Dollar General's high-quality private brands.