The guy that owns this place is a liar. I was shopping on FB marketplace for a pet ramp or steps…read morefor my newly adopted rescue bulldog to use to get onto a very high bed. I messaged him on a Saturday for availability and measurements. He provided me with measurements that would work, and I told him I could pick it up the next day. He wasn't available and said he'd send me an invoice to pay and would hold it until Monday. To me, that meant I had until the end of the day Monday to pick it up. I got the sense it was some kind of store, but he never said so nor gave me a name or any hours of operation. Just an address. I drove just over an hour on Monday to get it, and the sign on the door said they were only open Thursday-Saturday. I messaged him, and he said I should have messaged him before coming. On Tuesday, he messaged me that he'd be there for 2 hrs, but I was on my way to work. He said he'd be there Wednesday as well and would message me when he got there. He never did so I waited until Thursday. This time, I did message before leaving so he knew I was coming. When I got there, he did not have the ramp set aside. It was still on the shelf. It had a sold sticker on it, but it was very small and on the side of the ramp where it could easily have been missed by an employee trying to sell it or a customer wanting to buy it. He had to search for it himself, and I didn't see it until he showed it to me. When I got the ramp home and set it up, it was way too small. He had told me the measurements were 42" in length and 32" in height. After measuring it, it was actually 37" in length and 20" in height. WAY off. So I messaged him yet again. He said that he "didn't know" and "based on the evidence, it appears a mistake has been made". He told me that there were no refund "papers" posted all over his store and if I hadn't stormed in rude and left rude I might have noticed. Not sure what he meant with that. Maybe he wanted to swap life stories while I was there. He kept trying to throw out excuses for the previous lack of communication but I wasn't biting. I had to get home and then to work. I'd already driven more than an hour each way twice, wasting time and gas. He offered me store credit, and said that next week he would check his warehouse for the correct ramp. I didn't need or want store credit. I needed a ramp or steps. Nor did I really want to wait another week, but I would have. However, after telling him that I did not need or want store credit and asking what the alternative was if he could not find the correct ramp, he told me that I should have brought a tape measure with me and if I didn't want store credit then there was nothing he could do for me and I should sell it on FB marketplace. He told me that I had shown up without an appointment and that I couldn't just show up and demand people to run on my time. Something I did not do, nor a business that he provided a name or hours for. He told me I should have brought my own tape measure with me and that this was FB marketplace. Why does a business need to post "no refund papers" all over the place if they're being honest about their products? Seems to me as if maybe they've had multiple issues with this kind of thing. I would humbly take my losses if this had been my mistake, but he sent me misinformation. I personally sell on Marketplace all the time and I am always very honest about what I am selling. I told him he was showing poor customer service for a business. He disagreed and said that he would not be checking his inventory or getting in any more dog ramps and that I should save my gas. This guy is the rude one. I would think two, three, and four times over before trusting him or buying anything from his store.

From the owner: Underground Discount was founded in 2024 with a vision to create an exceptional discount shopping…read moreexperience for our customers. What sets us apart, is that we wouldn’t sell it, if we wouldn’t buy it for Ourselves! We do extensive inspections on every product, To make sure that we are providing our customers with quality top brand products at a price they love!

Always something to be had at 380 Auction...today's findings were mini daffodils($1.99/ea) and…read moresmall succulents($2.99/ea)for my kiddos for Easter...great value

Best value in town in the Greenhouse! It's best to go often because selection can vary from week…read moreto week. they are always getting new shipments. Employees are always pleasant.

We weren't quite sure what we were getting ourselves into when we decided to pull up to this spot…read more Not being from the area we had no idea what type of place this was. What we found was a scavenger hunt of a store that seemed to go on forever. This is one of those discount stores that has no set inventory with a wide variety of selection. It kind of reminds you of an old general store mixed with a very lowkey department store. Everything from food, bedding, makeup, toys, and housewares can be found under one roof. If you do intend on making a stop here make sure that you have some time to kill as it will take you a bit to make it through every item on the shelves. You will want to look them over to make sure it is what you intend to buy or to make sure it is not out of date. There are many different ways to go about this place as it is a bit of a maze. But do be sure to make your way to the other parts of the building as well. Don't think that it is just the one room where you walk in. I ended up getting a gigantic bottle of olive oil for the price of a tiny one at a regular store. One other thing to note, there is another location that you can check out that goes hand and hand with this place. However it is located elsewhere. We did not get a chance to check that out, but just so you know.

The prices are very fair! It's cool to stop by, because you never know what surprises are there for…read morea good price!

My roommate introduced me to Bickel's during the holidays while visiting his family. I found…read morediscount buys on name brand daily household staples: shower soap, shampoo, dish soap, toilet paper, tissue, cat litter... What pay full price on every day necessities if you don't have to do so! What you lack in shopping ambience, you make up at the register.