Horrible customer service. I can't even express how poorly one is treated at this location. I had a pre-paid reservation and they wanted me to book another car at a higher rate, basically just trying to "shake me down" for more money. Then I tried to call Customer Service (comically called "Dollar Express")... they had me on hold for an hour. Unbelievably bad experience. Also, I had enough time to learn that Dollar is owned by Hertz, so don't rent a car from Hertz at this location either.
I would post a ZERO STAR review if I could. read more