Great people, always helpful, I'm not the best pool owner but getting better thanks to them!…read more Appreciate you guys!

Have been a loyal customer to a competitor . With a slow response by them , I looked up East Coast…read morePool and spoke to Bobby. He was responsive and came to our home that next day to assess the problem so he could make recommend a pool heater . He did and provided options . We agreed to the best heater and he installed it a few days later . The installers were efficient and courteous . Very pleased with our new heater and the service from EC. I am now a loyal customer of EC

We have been having our hot tub serviced by Surfside Hot Tubs for the past 2 1/2 years. The…read moreworkmanship is great and when you make an appointment they come on time, or they call and let you know when they will arrive.

Hired this company and for two months he part swapped my spa bit by part instead of diagnosing the…read moreissue and fixing it. He is a part swapper not a repair man. It cost me $1300 in parts: 3 pumps(one he burnt out a brand new one hooking it up) a board that cost me $600 and took All The functions away on my spa(don't think the issue was a bad board) he said the new board would fix it all. It Didn't work. Now the only pump that did work before I hired him don't work anymore and a new one that does work, after a week of using the spa a main jet, the large low jet suddenly started to spray water so hard to knock my 9 year old son off his feet! Thank god he didn't hit his head and drown!! When I called him he told he said "I should have bought an smaller pump" But this is the pump he sent the link for me to buy as a direct replacement! So now the pump sprays water so hard to sprays out of the tub like a fire hydrant. So After two months one pump of the 3 he replaced works like massive drain! The board don't work proper no heat, no filter will run unless you manually turn it one a few times a day and it's so weak it don't draw anything in. And of course He now won't return my calls or text. He has left my spa with it's panels off leaning against it. All the trim off and rain water leaks into all my new parts. I had to hire a new person to fix all his issues. Beware.

Love this place! They had the exact floaty we needed and Kevin was so helpful in getting it for us…read more Just a heads up though. If you get the giant swan it is best you inflate it outside your vehicle. Ours got a little stuck. Whelp. You live and learn, right?

Kevin and Susan are some of the kindest, most knowledgeable people. They always have friendly…read moreattitude when you walk in the store and will know you by name. I could not have figured out how to cure my pool without the help of them and their staff.

Paradise Swimming Pool and Spa built our pool and we couldn't be happier. The design process was…read moreeasy, the crew was professional and kept the job site clean, and they finished on the timeline they promised. Quality is excellent -- tile and finish work look amazing and everything runs perfectly. Highly recommend them if you want a pool builder in Palm Beach that actually delivers.

The pool design was not what we submitted. The diamondbrite coating rusted, coping tile was not…read moreinstalled straight, the pool ended up costing much more than we budgeted and it was more a pool from hell than paradise.

They show up every week right when they say the will and provide exceptional service for a fair…read moreprice. My pool looks great. It was green and they took it to amazingly crystal clear. Love this company!

Just hired Ceasar today so I cannot report back on the full experience yet. However, he is exactly…read morethe type of company I was looking for. Family owned business, he and his brother service the pools. His father does repairs and leak detection. Seems friendly and knowledgeable. His communication is great. Price is very reasonable.

Under new ownership according to the office. I cancelled service and they stopped coming (actually…read morethey missed several visits prior to me cancelling), but continued billing. When the office was contacted to resolve the issue they were quite insulting and nasty instead of simply fixing the issue. Instead of seeing this as an opportunity to regain a customer given the new ownership, they instead took the low road. The pros at least prior to the ownership change: * same pool guy every visit * consistent price * picture of pool after service The cons at least prior to the ownership change: * inconsistent notification of delays in service * sometimes pool had debris on bottom after service and this was present in the post service picture * communication went through office rather directly

From the owner: We are a veteran owned pool service company providing pool cleaning, monthly maintenance, and…read moreequipment repair. We pride ourselves in keeping our clients pools crystal clear and equipment operating in top performance.

Everything! Poor customer service! No consideration for property adjoining their projects.read more

For a new pool rebuild, the salesman came over 4-5 days ago, looked at the freeform (12x28)pool and…read moreleft. no measurements, just asked what we wanted ( a 12x34' rectangular pool) . He was here less than 5 minutes, and i never heard from him again. no text, phone call or email. he clearly couldnt have cared less.