I had a very frustrating experience at the KFC/Taco Bell in Greenville, Illinois, though I want to…read morespecifically recognize Ari because she was excellent throughout the entire situation. I ordered the advertised Big Box, which was supposed to include chicken tenders, popcorn chicken, a side, drink, and cookie. Ari couldn't initially find it in the system, so she asked who I assume was the manager for help. I pointed directly to the sign and started explaining what came with it, but he cut me off and said he had it figured out. When I got my food, I realized I had been given the wrong meal. I also received only two honey mustards for all of the chicken. After getting into my car, I noticed how incorrect the order actually was and went back inside. The manager then claimed I had pointed to a completely different sign on the window, which I had not. Thankfully, Ari spoke up and confirmed that I had pointed to the correct sign. The most concerning part was that the manager took back food that had already been handed to me, taken outside, and been inside my vehicle. Seeing food that had left the restaurant brought back behind the counter was extremely concerning from a sanitation and food-safety standpoint. Eventually, another very kind employee gave me what I believed was the corrected order, along with an extra cookie and some mac and cheese for the trouble. Unfortunately, after leaving, I realized all of the chicken tenders that were supposed to be included were still missing. I also ended up paying more than I should have for what I was actually trying to order. Despite everything, Ari was stellar. She was professional, patient, honest, and willing to speak up when the situation was being misrepresented. She deserves recognition for her customer service and, from what I witnessed, deserves to be treated with considerably more respect. My complaint is with how management handled the situation, the repeated order errors, and especially the food-handling concern -- not with Ari.

Headed eastbound but needed a bite and to fill up my gas tank when I saw this KFC. I realized after…read morehaving a couple bites of chicken why you don't get food from rural restaurants - it's because their food doesn't turn over very quickly and what you get is usually old and/or cold. The teenagers who helped me with the drive-through were more interested in their giggly conversation than in really helping me.

Awesome! Had a large reservation of 17 on a Saturday night…read more They texted to remind me. Got to restaurant and had a great waiting area with peanuts (husband's favorite)! Got sat at table and we were lucky enough to get Shannon, the BEST server ever! She is sweet, courteous and patient! Very organized with a group this big!! Thank you very much Shannon for doing such a great job--you are TOP NOTCH! Food was great , salad bar was amazing, good time!! Kretzer's is our "to go" place for lunch or dinner.

We come here every so often and have always liked the food. Today we get here early about 4 pm to…read morebeat the rush. The dinning room wasn't very full but when they seated us they took us to what used to be a patio. Now it's enclosed and there is a bar a stage and plenty of seating. My problem was the fans that were blowing made it difficult to have a conversation with my wife across the table. I told the server it was almost too noisy and was having a hard time hearing him talk. He said he'd talk louder. That didn't really fix the problem. Not real sure why we were seated in this area because the dinning room had plenty of space. We had a little trouble communicating our order because of the noise. As I stated a couple times to our server. I communicated I have trouble hearing in areas like this and he just kept talking louder. Anyway we finally got our food ordered and went for a salad in the next room. My wife even commented on the empty tables and asked my why I thought they put us in that big room. Idk? So we get our salad and it was good. Kretzers had a decent salad bar. One of the reasons we like the place. I ordered a 12oz ribeye rare with a baked potato. Wife got chicken strips with gravy and mashed potatoes and gravy. When the food arrived everything looked good and the server said some things that I have no idea what. Even the wife didn't know. I go to open the butter for my pita and it's not butter. It's an oil whip. I do not eat fake butter. It's harmful. To find out they have no butter in the place. So I tell my server of the situation and looks at me like he has no idea what to do. Turns and walks away. So I eat my steak and stare at the baked potato. I am a recent cancer survivor and have no ability to make saliva. So I needed the butter to make the potato edible. Or even gravy or something. I told the server but I don't think he heard me correctly or didn't know what to do. It was so loud with the stupid fans. So while I do recommend Kretzers and like their steaks and crab legs and salad bar. I don't recommend their new addition to dine in. And if you want real butter bring your own. I was a little disappointed with our experience this time around.

Great food, great service, and the ambiance of an iconic bar, which it is. The vine covered…read moreexterior is neat, downtown landmark location. This is the place to eat or drink in Mount Olive. You will like or love this well run spot..

Had a delightful weekday lunch here on a recent road trip. I went with the pork tenderloin "shoe."…read more If you aren't familiar with the "shoe" it's a mid Illinois thing with Texas toast, topped with your choice of protein, fries, and your choice of sausage gravy or cheese sauce. Each element of the plate was great, good tenderloin, lightly battered, crispy fries, and outstanding cheese sauce. They were very busy with the local crowd, including a couple of tables of card players. Just one employee and a cook holding down the fort, but they managed well. Wish I knew what was in that cheese sauce.

Great food for most part. The Service not so much! Got the Rock Shrimp, my son got the Salmon and…read more My husband the fettuccine. The rice was completely mush and soggy. Every else tasted delicious.

Food was reasonably priced and better than I expected. Pork Rinds were very good and the steak,…read morewhile thin, wasn't overcooked. Cocktails were ok and cheaper than most places. I would definitely come back.

I've been wanting to try this place, because I am indeed a wing snob. Traditional bone-in only…read more(IYKYK) the other is just glorified chicken strips with sauce. I ordered online and picked up my order to-go. The good news is the wings were ready quickly and also super crispy which is always pleasant and what you want out of a wing. The slightly bad news is the wings are *very* lightly sauced. There was an option to pay an extra 0.50 for extra sauce, but I decided to see what their baseline was since it was my first time ordering. In the future, if you like a sauced wing at all, I would pay the extra. I got the buffalo (one flame symbol) and the Nashville Hot (three flame symbols) which I felt was accurate. The buffalo was not really hot at all, just the buffalo-flavored sauce and the Nashville Hot was warm enough to leave your lips a little tingly, but not so hot that you couldn't enjoy the flavor. My interaction with the staff was brief but pleasant. I would love to come back and try their loaded fries which look delicious, but didn't trust I could get them home before they got cold and soggy. So next time I'm there for dine-in, I'll give those a try. If you're a wing snob, it's worth a visit!

Got the spicy wings which had a nice spicy taste but not too hot and the lemon pepper. French fries…read morewere amazing as well and died cauliflower was some of the best I have had. I forgot to take pictures of my food! It took a little while to get our order but we walked in and they had a lot of people picking up their carry out orders. Place was clean and looked new.

I take my church men's group here every month! We take extra tables into the reserved room, we sit…read moreand eat barbecue wings, and we talked about how good God is to us and how we can better serve our king Jesus. We love this place!

New wing place! Love wings so I was excited when I found it. I've gone twice. My first experience…read morewas great. Good customer service. Food was good. Large eating area that's bright and colorful. Would be a nice place for a large group. Place was empty. Second visit I had some concerns. First, the box my food was in was sticky on the outside from wing sauce. The sauce on my wings was not contained in the foil so my jalapeño poppers had wing sauce on them. And finally, while the young man was nice, his pants were worn so low that his underwear was showing. That's not what I want to see at a place serving food. There needs to be uniform standards set. Place was once again empty. Food was still good and I plan to return.

It's a no brainer, solid wings! Local "hole in the wall" type spot but everyone knows those are the…read moretrue gems.

I've been coming to this little "dive" bar for almost 30 years. Some things have changed, but the…read morequality of service remains the same. Super friendly bartenders (had Blayne today...amazing service!). The wings are next level, winning several awards in the area. Of course, with a name like "Wings" you can't come slacking! The pizza I had today was super tasty, cooked perfectly, and was definitely a nice surprise for a bar pizza. It has a nice, laid back atmosphere and is a great place to chill and watch games and meet nice locals and the military members stained at the nearby Air Force base. I'll definitely be back for my 2,000th visit soon.

Very mellow place, owner stays very involved, which keeps it consistent…read moreWell priced food and drinks

This bar is so cool. Darren (I'm sorry if I spelled your name wrong) is super chill and his…read morecollection of autographs is badass. The food here is REALLY good too. It's such a chill place to be after a long day. Super underrated place in my opinion.

Looking for Lunch in Greenville, this is a must. Indoor seating, outdoor seating, chill couch space…read morefor coffee, huge screen with ESPN. Classic glass bottle ski and Frostie Root Bear. Coca-Cola fountain drinks. Great sandwiches. This little family feel place may be the biggest hit place to eat in Greenville since Kahuna's arrived. Food looks great, staff are friendly, place is clean. I'm going 5 stars just based on the courage it takes to open a new restaurant in this economy.

Wonderful food in a pleasant environment. Outside and inside sitting. Large screen TV. Live…read moreentertainment venue.