To those that believe "We Pay More Auto" is shady, let me tell you, they are not. They are…read moreprofessional, efficient and courteous! I couldn't have asked for a better service/experience. They WILL offer more $ for your car than CarMax. Down here in Miami they're just across the street from them, worth stopping by before selling to CarMax if that's what you are leaning towards... I highly recommend them! Thank you "We Pay More Auto"!!!

They were very nice and definitely beat carmax's offer by a couple hundred dollars. If you are…read moreselling it is really a great service.

sweetie and scott are amazing they helped me get my first car !!!!! love ittt!!!!!!read more

1 STAR -- ABSOLUTELY UNACCEPTABLE EXPERIENCE…read more I genuinely do not understand how this dealership has a 4.5-star rating. This has easily been one of the worst experiences I have ever had purchasing a vehicle. I purchased a 2018 CERTIFIED (3 months or 4000 miles) Chevrolet Silverado on August 10. By August 13--just THREE DAYS after purchasing it--the truck was already back in the shop. Today is August 28, and the truck is STILL sitting there. Think about that: I have owned this vehicle for 18 days, and it has been in the shop for 15 of those days. The problems actually started the same day I purchased it. The touchscreen/radio was malfunctioning as I was leaving the dealership, and I immediately notified my sales rep. From there, additional issues surfaced involving the truck struggling to start, the driver-side window malfunctioning, a defective speaker, and suspension/shock issues. The mechanical issues are bad enough. What has made this experience completely unacceptable is the total lack of communication and accountability from management after the sale. I have sent multiple emails and made multiple phone calls trying to get someone to address this situation. I left multiple voicemails for Sasha Duran. No response. I repeatedly communicated with my sales representative, Amir, who advised me that he was forwarding my emails and concerns to management. To Amir's credit, he even sent me a VIDEO showing him forwarding my email to management so I would know for a fact that my concerns were being sent to them. My concerns and correspondence have been escalated to Sasha Duran, Mario Llanes Gonzalez, Savvas Georgallas, and Marjine Uddin. Not one response. Not one returned phone call. Not one email from management. Nothing. I even personally emailed the General Manager, Mohamed Babssi, explaining the entire situation and requesting assistance. No response from him either. Since I apparently cannot get anyone at the dealership to communicate with me, I have now filed a Better Business Bureau complaint and opened a formal corporate complaint. Corporate advised me that they would reach out to the General Manager and that I should expect a response within 24-48 hours. It has now been 72+ HOURS AND COUNTING. Still no response. The ONLY department that has provided me with any meaningful information has been the service department in Doral, and even those updates came after I repeatedly called trying to find out what was happening with my truck. They ultimately advised me that the warranty was not covering the repairs and suggested that I contact the dealership where I purchased the vehicle. That is exactly what I have been trying to do. Nobody responds. So here we are: I purchased this truck on August 10, it has been sitting in the shop since August 13, and today is August 28. The necessary repairs are not being completed, management is not communicating with me, and I remain financially responsible for a vehicle that I have barely even had an opportunity to drive. I have now requested that this transaction be completely unwound. These are not problems that appeared six months or a year after purchasing the truck. They began immediately after the sale, and the vehicle was back in the shop within three days. Management has had opportunity after opportunity to simply pick up the phone, return a voicemail, respond to an email, or provide some type of resolution. Instead, I have received silence. If you are considering purchasing a vehicle from this dealership, remember that the real test of a dealership is not how they treat you while they are trying to sell you a vehicle and get your signature. It is how they treat you when something goes wrong after the sale. Based on my experience, I absolutely cannot recommend this dealership.

David helped me out with my old Mercedes truck. He was kind, polite and his response was fast. I…read morecouldn't have asked for a more pleasant experience! Thanks

This kind gentlemen by the name of david on a Sunday afternoon was gracious enough to pick up my…read morehonda civic at the last min and gave me an amazing quote outside of the other competition. if you need your car lifted he's the man for the job!!!

Alex Soares - Salesperson Barbara Hechevarria - Sales Mgr…read moreJulio Acosta - Sales Mgr Orlan Spalding - GM Cesar Perez- Finance My wife and I drove down from Tampa, on our way down (to a completely different destination), these great team of people gave me a phone call with an offer so good I thought they were lying just to get me in there. THEY HONORED IT! They were incredibly nice and respectful throughout the entire process, specially after a long week after being disrespected by other dealerships, it felt like a breath of fresh air. Mr. Spalding was just amazing, great guy! I've been with Jeep/Dodge for 8 years, and this visit definitely extended my loyalty to the brand.

This vehicle service area at AutoNation was managed well with the representative painlessly setting…read moreme up with an appointment. The employee, Thomas, was friendly with a good personality and provided a good experience. The waiting room provides a comfortable inviting area with complimentary cold water bottles and Keurig coffee.

I had the opportunity of working with the Doral, FL location. They made the process of selling my…read moreTesla Model Y Long Range Performance easy, fast, and very comfortable. I am very happy with the level of professionalism and trust they placed in the experience and would recommend anyone looking to sell your car to give them a chance. I had originally taken my car to Carmax, and the individual that appraised my vehicle did not quote the accurate vehicle. Paula and the team at We Pay More were willing to work with me. I had gone back to Carmax for a correct appraisal and immediately, within 5 minutes Paula got back to me and worked with me to provide a better offer. She remained in contact with me the entire process. No 10-day drafts to be held at the bank for any positive equity, and reassured payoff would be made on time within 15 days. Paula followed up with me today to confirm the payoff was made. The level of customer service was excellent. They made the process easy and quick. Car max will take 3-6 hours to process the sale of the car. With We Pay More it was only 25 minutes and I was in and out. If your looking to sell your car you should give Paula and the team at We Pay More in Doral the opportunity to earn you as a client! I'm a very happy client and I'm not the only one. Stop by the office and see just how many clients they have helped! The almost 5-star reviews this team has is no surprise! I happily provide my 5-stars today and have already started to share my experience with others! Thank you, Paula and Team! You all were great!

They don't offer more for your car - they only add 200 on top of CarMax knowing that CarMax needs…read moreto also make money from you so they will underprice your car wishing you sell it and then you see we pay more auto saying they offer more but they both work together . The owners are never there and they treat their staff not really professionally . They don't come out to recieve - they are bleeding people in need of money that's all

Amazing - fast and perfect service very professional Very…read moreinformative very friendly Highly commend Marian Fernandez and Humberto Martínez!!

Extremely disappointing service experience…read more I brought my 2025 Mercedes-AMG G63 to Mercedes-Benz of Pembroke Pines for scheduled maintenance and an alignment because it was pulling to the right. The first alignment did not correct the problem, so I immediately returned the vehicle. When I picked it up the following day, my Mercedes-Benz app showed 43.2 miles of driving and 1 hour 40 minutes of driving time. After all that road testing and a second alignment, my G63 was STILL pulling to the right. When I asked for the second alignment report, my service advisor, Fernando Fuerte Ramos, confirmed in writing that a second alignment was performed under the same repair order, but that the technician did not print the report and he was unsure whether it had been saved. Chris Tai, the After Sales Director, later called me and said the additional mileage was due to test driving for the alignment. I understand that a road test can be necessary. What I still don't understand is why 43.2 miles and 1 hour 40 minutes of driving were necessary when the problem wasn't even corrected. I also found the way my concerns were addressed dismissive and condescending rather than receiving a clear technical explanation. They refunded the alignment and offered me a $50 future credit, but this was never about $50 or gasoline. It's about trust, transparency and accountability. I expected much better from an authorized Mercedes-Benz dealership, especially when entrusting them with an AMG G63. Unfortunately, I have lost confidence in this service department and will not be returning. I have submitted the matter to AutoNation Corporate for review.

Amazing, honest, reliable, and fast service. I ended up having a horrible emergency in which my car…read moreended up with flat tire in my drive way with no spare tire. After calling a different company and being told I would have to wait until the next day, I decided to use Yelp and find a better option. That's how I got to Knight Ryder Towing and they came immediately to my rescue. If ever in a jam, give them a call. You'll be impressed by their honesty, their speed, their prices, and their reliability, a true rarity in their industry. I highly recommend them.

I needed to have my truck towed to the dealership. I spent most of this morning trying to get some…read moreservice. The general response was that it would take 2-3 hours to get to me or the company didn't answer or return messages left. I called Knight Ryder and they were at my house in 45 minutes. LJ loaded up my truck quickly had me on my way to Pines Ford. I was charged a fair price and I highly recommend them if you ever need a tow.