I brought my 2023 Toyota Tundra (2WD) in for a recall repair, and I want to highlight how great my service advisor, **PAULA**, has been. I first came in a few months ago, and she helped me from the beginning and stayed in contact while we were waiting for the parts to come in. She's very attentive and always checked in with me to keep me updated. Today I had to drop off my truck last minute, and Paula was able to get me into a loaner vehicle, which was a huge help since I had my son with me. She is incredibly kind, professional, and genuinely cares about her customers. She is a great employee, and I would recommend her to anyone looking for someone who is reliable, patient, and truly customer-focused. Customer service like hers should be the standard. ASK FOR PAULA!!! read more

Everything is good til its not. Came in to cancel my extended warranty & finance dept guy wouldn't bother doing it...instead Ive had to spend HOURS on phone, emails trying to get it canceled. Ironically in midst of this, a former finance director texted me about a totally unrelated thing-his attempting to solicit his new biz since hes no longer with Auto Nation...what a joke... Countless years & deals in the past and yet I will NEVER buy another vehicle here. I let certain things slide on my deal from 7/25 which should've been done but I dealt with it...but a mess from jump and still going...trying to get warranty canceled. Bites that my friend & sales guy on all deals neglected to respond to current issue, so now I'm done with this place... read more

Purchased 4 vehicles from this dealership.. dropped off our 2021 Rav 4 for its due maintenance- car battery Instalation fee is $49.99. What in the world? It's a regular battery NOT even hybrid. I asked the service manager how can a simple car Instalation cost so much? It only takes 2 minutes to install a car battery? Dealerships get a bd reputation for a reason. DO BETTER AUTONATION!! That fee is outrageous. read more

Came here to have my daughter's car serviced. I'm very happy with her service advisor Andre. We trust this location. The price to fix her car was reasonable and because she is a long time customer he gave her a discount. read more

Syed took great care of me. He communicated every day and kept me updated on the process of fixing my car and when the parts came in, etc. Very friendly and good at his job . read more

AutoNation Toyota Weston - Service station - Car Dealers Near Me - Davie, Florida

A pretty decent AutoNation located in weston. Recently had to come here to get an oil change and tire rotation and I have to say everybody that was working here, for 7:00 in the morning on a Saturday was very pleasant and friendly! The person I had a meeting with was very quick with getting my information set up in the system and one of my favorite things was that he was not pushy whatsoever about other services that may or may not have been needed on the car. I decided to stay in the waiting room area and overall it took about an hour and a half for the oil change entire rotation. The seats were very comfortable that I sat in and I love that they had a coffee machine that dispenses different drinks. I decided to get a cappuccino and it was decent enough but could have been stronger. They are currently doing some updating and Renovations so half of the place looks like it is ruined but I am not complaining about it because they are doing their best! The place is very spread out and I never felt like I was on top of anyone while I was sitting down alongside everybody else in the waiting area! There were so many seats in this area and on the first floor that even with almost all the seats full it didn't feel like the place was overflowing! read more

AutoNation Toyota Weston - Car Dealers Near Me - Davie, Florida

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i had a negotiated a price with the salesman via telephone and he confirmed the car was available and in the dealership. I agreed that i would go to purchase the car. Upon arrival, the salesman greets me and immediately tells me that the car is in the "shop" but he has another car to show me. I was extremely upset and feel this is a classic bait and switch. I spoke to the sales manager which has no clue about selling cars or dealing with customers. Finally, I emailed the General manager twice. The lack of professionalism and advertising strategy is unbelievable. read more

I just bought my first new car on Sunday, 03/30 Alyssa Murias in Sales was incredibly helpful, honest, and funny, making the car-buying process enjoyable. Scott Wilson in Finance was just as helpful. He really worked with the lenders to get the best financing options available. I was incredibly lucky to have both of them in my corner, and I couldn't be happier with my new little car. read more

AutoNation Toyota Weston - Car Dealers Near Me - Davie, Florida

Auto Nation Toyota Westin should be five star. I really liked the service rep that I saw last time for an oil change. They never washed my car. I even agreed to an alignment on my 10 month old car. The time before, Jorge, the service rep was rude and would not give me the 6 months service even having an appointment and the light came on saying service. I ended up going all the way to West Palm Beach where I purchased the car to get the six months service done. Do you wonder why I did not purchase from Weston and drove all the way to West Palm Beach to buy my car? People take note of the small stuff and when you treat them badly, they don't forget. it's like having a horrible meal in a restaurant. Who wants to eat that again? read more

This is my second bad review that I am leaving (and I have never left a bad review for a company) but I have to warn whoever I can to not go here. We had a terrible experience with our salesman, but an even worse experience with our finance manager. When we went to make our first payment, we saw that he added $13,000 (!!!!!) of warrantees that we asked to not be added. He did this without our consent, and they were so difficult to deal with to get them removed. Please please please do not go here!! read more

I want to share an issue I recently experienced with my almost brand-new Toyota RAV4 XLE Hybrid, which has just a little over 14,000 miles. While driving, the dashboard suddenly displayed a warning saying there was a "Problem with the Hybrid System" and instructed me to contact a dealer immediately. I had no idea what the issue could be and assumed it was some type of computer or hybrid system malfunction. I took the car to AutoNation Weston, where I had to pre-authorize a $224.00 charge for a "diagnostic" in case the issue was not covered by the warranty. The diagnostic results took more than 2 hours to come and they showed that a rodent had chewed through a wire connected to the second injector. An insulation plastic tube was damaged and a wire was severed. When I saw it I assumed that for an experienced Toyota technician, the broken and exposed wire would have been visible right away. AutoNation Weston quoted me $998 for the repair. After declining the repair and doing my own research at home, I learned that Toyota may be using plant-based (soy-based) materials in their wiring insulation. I also found information about a class-action lawsuit ("Rodent Lawsuit") where Toyota owners claim that these materials attract rodents and cause wiring damage. I contacted Toyota Brand Engagement Center and they denied a repair at no cost or a reasonable reduction on the cost of $1.222. Although they investigated for a few days, they never denied that Toyota uses plant-based wiring materials--suggesting this may indeed be the cause of the issue. What makes the situation even more frustrating is that the required Toyota ORIGINAL part (82125-06060) costs around $65, and the repair was obviously simple and a mechanic resolved in about 35 minutes for $80. The mechanic scan didn't last more than few minutes. Given that, Auto Nation Weston $998 estimate and a $224 diagnostic feel excessive and unreasonable. It is disappointing to face this type of problem on a nearly new vehicle, and the lack of transparency and high repair estimate only make it worse. Toyota owners deserve better protection and fairer service. If you drive a Toyota, be aware of this rodent issue, use some sort of peppermint oil spray and/or even Honda Rodent Tape (Honda admits and come up with a remedy) and consider getting a second opinion before agreeing to dealership repair prices. read more

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Purchased a 2024 CPO Toyota Sienna in April with a clean carfax and great inspection report. Within a day we began having issues with the lift gate. It was not matching up properly and would not close automatically. We informed them of the issue immediately and was asked to drive in for evaluation. I drove there, they looked for 15 seconds and directed me to a Toyota approved repair near my home. I drove there. They informed me it was prior damage or accident and wouldn't be covered under warranty. I informed Autonation. They said to drive back to THEIR repair shop. On another day I did, they said it would be covered and we made an appointment 2 weeks out. After 4 days in the shop and repair we received the car back. It now closes automatically but clearly doesn't sit flush to the vehicle. I asked the repair shop (Autonation Chevy) and they informed me it has prior damage and that's the best they can do. I called back Autonation Toyota that we are unsatisfied with the repair as the door doesn't sit flush. They tried to get us out of this and into a brand new sienna. They sent me specs, it is a lower trim level and they had all the fees included in the deal - dealer fee, tag fee, cleaning fee. I informed them we wouldn't pay this AGAIN and would need the same trim level as we shopped for a van for 6 months. Since that last message 2 weeks ago. Radio silence. DO NOT BUY FROM HERE. read more

AutoNation Toyota Weston - Car Dealers Near Me - Davie, Florida

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We've been leasing with them since 2019 and the service has always been great! Through the years we've met different sales consultants and finance managers. This year we went through the same process and I had to write a review this time as my sales consultant Mercedes Hernandez was an absolute pleasure to work with. She was soooo helpful and caring. She was very easy to work with and gave a helping hand at the end of the process when it came to switching cars and keeping the kids entertained. Our finance manager Carlos Ramirez was very knowledgeable and worked quickly as he knew our kids were getting cranky. Aside from this, he was easy to talk to and also tried to entertain our kids with some paper and pens --what a sweetheart. Overall, I'm super happy with our new car and meeting these two great employees along the way made it that much better, as we all know the process can really drag. But they really made it much more smoother and comfortable. Thank you!! read more

I would like to share my experience with the used vehicle I recently purchased from this Toyota dealership. The car has had the same mechanical issue twice, even after being returned to me as "repaired." As a mother of four children, I rely on having a safe and dependable vehicle, and this situation has repeatedly left me without reliable transportation. I paid a significant down payment and I'm making a high monthly payment, so I expected the car to be in proper working condition. The fact that the issue continues and that the salesperson told me he "was no longer responsible" for helping me is extremely disappointing. I am requesting a definitive solution, whether it is a proper repair with a written guarantee or another fair alternative. I am posting this review as documentation of what I am currently experiencing and in hopes that the dealership provides the level of service customers deserve read more

Since the purchase of our vehicle back less than two months ago, 2025 EXL RAV4 AWD, we have had to bring it into the service department more than four times for a persistent vibration that occurs whenever the vehicle is driven on the expressway at speeds above 70 mph. The vibration is clearly felt through the seats, floor, and gas pedal, something you absolutely would not expect from a brand-new vehicle. To their credit, the service department performed multiple diagnostic steps including tire rotation, road-force balancing, and suspension checks. A Toyota field technician evaluated the vehicle and determined that the vibration was "normal," although one tire was identified as defective and replaced. Unfortunately, even after replacing the tire, the vibration continues. What is most disappointing is that Toyota headquarters ultimately declined to investigate the matter further and deemed the vibration normal on their AWD vehicles. Being told that this level of vibration is acceptable on a brand-new vehicle felt like a huge slap in the face. A reputable brand should stand behind the quality and ride experience of a new car. Although I am extremely frustrated with the outcome from Toyota corporate and the field tech's conclusion, I do want to recognize the Service Manager, Daniel W. He has been professional, patient, and genuinely helpful throughout this entire process. He has made every effort within his authority to address my concerns, and his level of customer service truly deserves five stars. My dissatisfaction lies with the unresolved issue and Toyota's final position, not with Daniel's commitment or professionalism. read more

Deeply disappointed with service at Autonation Toyota Weston. They put windshield wipers on incorrectly, chipped paint off the hood of my car in August. I travel for work, so I arranged to have it fixed in February. They told me my car was ready for pickup, only to find out they were unable to match the paint color and only put on a clear coat. Why didn't Juan Martinez tell me on the phone before I arrived that they did not repair the chipped paint? They expect me to return in June to get another rental car for 3 days for them to fix the paint. The manager I spoke with was rude and uncaring. Poor work ethics, unkind to their customers. This has been a complete waste of my time and energy watching them make one mistake after another. I would NEVER recommend this dealership. read more

This dealership has provided one of the most disappointing experiences I have encountered. The sales manager did not recall my name just three months after I purchased their most expensive vehicle, a Toyota Tundra TRD Pro. During the 5,000-mile service, the Service Department failed to change the oil despite my complaints to management. The service manager, Hector Landrove, did not address my concerns or engage in a constructive discussion. His approach resembled that of a mechanic rather than that of a true manager. The management only gives you empty promises to fix the vehicle and their services with Zero follow-up! read more

Raymond and Sal I believe their names were if I remember correctly, were very kind, attentive, and thoughtful. Going to car dealerships can be a stressful experience, however they made it stress-free, took time to give us their full attention, and made the entire process smooth and enjoyable overall. Thank you for your great customer service and demeanor! Will definitely be coming back here in the future. read more

Got my Toyota Corolla Cross hybrid here and they made this as easy as painless as possible. Dealing with car dealerships can be a trying process. I would like to thank Mario and Frederick. I got a great deal for an in-demand car and the service and no up sale was great. It's really appreciated and gives me reason to recommend. read more

AutoNation Toyota Weston - Car Dealers Near Me - Davie, Florida

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Raymond and Manuel are amazing! They show great customer service and worked patiently with me to ensure I left with a great car. I was visiting many dealerships to make sure I made the right decision on who to trade my car with and purchase a new one. I made a great decision going with them and Toyota Weston! read more

gave me an oil change when I wasn't due for one and came in for a tire repair. then I had to pay for it after John told me I didn't need one. ridiculous. read more

Best location to purchase an automobile one year ago today we picked up our new car with Eddie so if you want to find a good car with a good price, call Eddie and everybody at that location treats you very well like family read more

AutoNation Toyota Weston - Eddie is the best representative to get you in the right car at the Toyota in Weston AutoNation Toyota - Car Dealers Near Me - Davie, Florida

Let's start off by saying, I normally have a average experience at the dealership when it comes to routine check ups. Today was my boiling point. John who "helped" me today did a poor job. I asked him to secure the undercarriage because it seemed it was coming lose, he rest assured me he'll handle it. Then of course he didn't. I asked for a car wash because it's always standard that it happens and I was given a hassle for it. I am not the one to rant but congratulations you ruined my day. I stayed for so long just to be unsatisfied, displeased and disappointed. Icing on top you guys are faking google reviews and google flagged you. Trust me when it's back up, you'll see me there. Do your job John. read more

After a challenging 5 month search for a car in the present Florida Market, I found the entire purchasing process at AutoNation Toyota Weston to be ABSOLUTELY transparent, professional, honest and trust-affirming. I would like to shout out words of "Thanks & Gratitude" to David M., Scott K. and Claude C. who provided me with OUTSTANDING service and KINDNESS to actually make my purchase a VERY positive experience. What an amazing discovery and turnaround from my past experiences with other Dealers. I was able to start my purchase process remotely and online for an excellent car at a most certainly fair price, that I REALLY feel good about! read more

AutoNation Toyota Weston - Car Dealers Near Me - Davie, Florida

Manuel Prado Gimenez - sales pro specialist He was fantastic to work with. Handled just about the entire lease deal over the phone. Showed up to the dealership, and he had me out of there with a new car in no time. read more

I DON'T RECOMMEND this place at all after 4 hours waiting to check a faulty sunroof mechanism/motor that eventually works and a 224.62 dollar price just for telling me what I knew this agent NICHOLAS GRAHAM told me that for fixing the issue it was an estimate of $5500.00 Yes..five thousand and and five hundred dollars with 10 hours average labor rate..WTF.. of course I didn't agree and left with the faulty motor on my sunroof in my lexus es 350..what a freaking scam these people at weston toyota. Hopefully a lot of people will know about this read more

On February 10th, I took my car in for an inspection because the trunk wouldn't open or close properly. They told me they needed to do a review, which took five hours. Despite this, I agreed to have the work done with them, thinking it was a professional and ethical system--something I now completely regret. The second time I went, they were supposed to fix my trunk, but after another five hours, they told me they couldn't repair it. However, I still had to pay the remaining balance for the repair because I had to cover the labor costs. I found this absurd, but since I am an ethical person, I paid. Then, they told me I had to come back another day for them to finish the job. When I returned and they completed the work, they told me that I now needed three different keys to open my trunk. I don't understand how they make decisions like this without consulting the customer first. I decided to speak with the manager, thinking he would help me. In reality, they've just been mocking me this whole time. He told me he would send me to get my trunk fixed by someone outside of Toyota, who practically never answered my calls again. He only responded when I started calling the main Toyota office, but even they didn't help me. They said that Toyota Weston operates independently and that I had to resolve my issue with them. To this day, I am still waiting for a response from the General Manager regarding all the negligence they've shown. No one has given me any answers--they just want to fix my car in their own way and at their own convenience, without considering all the time I wasted and the energy they made me spend. Honestly, I do not recommend this place at all. The worst service in the world. They only care about people who are buying cars. Almost $800, and they didn't fix my car properly. read more

So I work with a lot of my colleagues where they don't speak English very well so I try to my best to always help them out buying a car. 1st time I help one of them purchase a 2025 tundra which went very smoothly with salesman name Donny. 2nd time in a year I help another get a rav4 which wasn't bad but I wouldn't say it was the best experience and also dealt with Donny. He told me now that he is a manager he can give me better deals which I'm curious, so before he could do bettter but choose not to? Now I called him to let him know I have 2 more employees interested in purchasing and he told me no need to go back and forth with negotiation because I can pick any car and he would give it to me for MSRP. Sounds good right? Wrong!!! After my coworker choose the cars they like he said the price would be the total retail price not MSRP. We went back and forth so I ask him what does MSRP stand for and he told me "manufacturing retail price" then I ask so now why is he go back on his words? He told me total retail price is the manufacturer retail price lol. If you purchase a car it clearly shows manufacturing price and retail price on the sticker. That not even part of it, I told him if he couldn't keep his word then I can just go to a different dealership because I don't want to deal with someone like that. He snap on me start going crazy and I told him what great customer service he has trying to be sarcastic and he told me I've ONLY bought 2 cars from him acting like it's a lot and if I like go somewhere else. I have all the text messages to prove it too!!! If that's how he talk to customers then I guess this place don't need any business from me or my coworkers. I don't make one cent from either side and to be treated like that piss me off. I hope I can get in contact with corporate and tell them to fire his ass!!! read more

I recommend 100% best one in south Florida. They take care of me every time. They move with precision.

I purchased my 2025 Camry with Justin. He was very nice and tried his best at making the deal. Overall, he's learning and doing quite well. The others seem to be a little shady. The deal maker tried to tell me that my tax savings was on the entire price of the trade in value. In fact I had to tell him it was in the difference between the trade in and the new car. The finance guy Scott Wilson acted as your best friend but he leveled up on the shadiness. He initially gave me an interest rate of just under 6%. He tried selling me an extended warranty. When he saw I was not budging he pulled a deal out of a hat. He said, I'm going to go ahead and buy down your interest for you to 4.75% and that's going to include the extended warranty. I thought I haven't a choice. If I say no, I don't get the lower interest rate. So, I accepted knowing I have 30 days to cancel the warranty. I wanted to guarantee the 4.75% that apparently I couldn't get unless I accepted this so called buy down he was so nice to offer. Really Scott? You're buying down my rate out of the goodness of your own heart and still offering my extended warranty. When has any dealership ever bought down a rate? I have since canceled the extended warranty and have received the credit back into my auto loan and kept my 4.75% interest rate. That alone tells you that story was BS. They also have all these extra dealer fees that other dealers do not have. The cars come tinted and having the car tinted is nice and convenient but the quality of the tint is horrible. I had to re-tint the entire car. read more

××××HIGHLY NOT RECOMMENDED ××××× Had appt. at 8am and didn't get checked in until after 8:30 am. They over book and have lame excuse why. I have a Mazda and there service is much better and on time. FIND OTHER PLACE IF CAN. read more

This review is for the Service Dept. We have always had Toyotas either for myself or our kids and have been bringing our cars here for servicing for a very long time. We have had other Service Advisors but found that we could trust Mike Juan. We have never been told that something needed to be replaced when, in fact, it was working perfectly fine. We also have never had an issue with something that was under warranty not being covered. If you bring your car here for servicing, make sure you ask for Mike Juan! read more

Where to begin. Well, I dealt with a great sales rep Elijah who really is a geniune good person and isn't there to push you into a sale on something you don't want. He truly understands that the best sales people find solutions. They don't sell. Unfortunately, if only the GM Mohammad Babssi understood the samething. But like most people in these positions they don't. Instead they want to make things difficult for customers who are spending $40-$50k with them. What happened you ask.. Well, first I tried getting numbers that made sense as they had the 4Runner I was interested in well above market value. The manager Elijah wanted me to speak with wasn't available and I was forced to deal with Ricky Ricardo aka the clown from Chicago who doesn't know how to speak with people. Dude cut me off every other sentence and tried to hit me with outdated sales pitches that had nothing to do with finding me a solution. Instead he was basically a rude know it all ahole with an agenda. Thankfully the next day Anthony gave me a call when he was back and apologized about everything. He understood was respectful and frankly was kool as hell and was able to get me a price on what Ricardo didn't even bother looking into. Long story short I agreed and wanted to do the deal. From there Daniel in the ECommerce Dept, and Sebastian in Finance reached out in assisting me with everything. Some really solid good people. However, here's where the issue began. I received an auto loan from my state credit union. I told these guys and asked everybody I spoke with from the beginning if this would be a problem and was told no from multiple people. They send me the purchase agreement so I can send it to my Credit Union so I can get everything in order the next day which was a Saturday and also cause we are four hours away in the Tampa area and do not want to make multiple trips for no reason. Plus we have a 2 year old and of course work so we just want things to be straight forward and a simplified as possible. Not a problem they all tell me. I just need to put a $1000 deposit down to hold the car. Also, if I get there the next day l and I don't like the vehicle, they will refund the deposit. Sounds good. So not only did we have to arrange getting a rental to get there because my current vehicle has an issue with the rear differential and we don't want to drive it long distance.. we also need to make sure we get that copy of the check since it was the weekend as I mentioned. Well, the next day they take the deposit and since my Credit Union is on the West Coast I was going to contact them so we could get the copy of the check sent out which they would then overnight the actual cashiers check upcoming on Monday and all the sudden I receive a phone call from Anthony telling me that the GM doesn't want to deal with a credit union from California. Now instead the GM doesn't bother to ask who the Credit Union is and do any research on them even though they're one of the best credit unions in the country because he had a bad experience one with the California Credit union. Talk about being a dummy. From there, they want me to finance with them. Telling me, oh we can get you a better rate and match with they're giving you. And honestly, I thought about it for a split second, but then I thought about everything. Them initially not wanting to negotiate as well as the problems with Ricky Ricardo and I said no f'n way!! Mohammed, Mohammed, Mohammed, you are a fool!! Nor do you respect your customers or employees who worked hard and put time in to make a sale and hold up your part of the deal. You shouldn't even be in that position. Somebody like Anthony probably needs to be the GM of that store. Well, long story short I decided not to buy the vehicle. Pure disrespect, pure lack of understanding, no codes, ethics, and zero cares for the customers that you want to do business with. The point is there are some good people that work there but unfortunately, it's opposed by clowns and stupid people who should not be in the positions they are. F this place!!! read more

Great experience with the best finance manager Carlos Ramirez, he was a big help and got me everything I asked for. Would absolutely recommend him for anyone. read more

terrible Rashan offered something I probably did not need lied about the reason why they forgot to reset the maintanance sign on my dashboard then they never finished the job leaving the clipera and cover opened ( something I asked them to do which they charged me for it ) the bill was 2700 Prius c with 70 k miles at this point I feel that probably that place doesn't even have qualified techs to do the job what a dump read more

AutoNation Toyota Weston - Car Dealers Near Me - Davie, Florida

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The experience got better after I worked with the financing team but my goodness ORMAR is the worst sales whatever he is , walked over and was VERY negative .anyways we got the car and 2 weeks later we contacted OMAR because we needed some information on the warranty, he told me he couldn't help me right now and he'll call me back when he could . Should have walked away when I had the chance , worst sales rep ever . Just stay away from Omar if yall going there . read more

I recently traded in my 5 year old car for a leased Toyota Rav 4. Everyone I worked with was transparent, friendly and great at communication. My sales person was Manuel Prado Gimenez, who I would recommend 100x over. The person in finance who helped me pick the best warranties and protections for my was Johnny Rivera. He was extremely friendly and up front when it came to explaining everything and why it was important as well. I all around had an amazing experience here and would recommend anyone who is considering a new, lease or used car to come here! read more

AutoNation Toyota Weston - New Toyota Rav 4 - Car Dealers Near Me - Davie, Florida

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They were nice at first, but now refuse to honor the "we-owe" on a Toyota certified vehicle. Would not trust them again with my business.

I had to come here for my first car service and everything went smoothly. I actually made an appointment via the app which was simple to use. I arrived for my appointment and was directed super quick to park my car and discuss my car with the advisor. I had Jose as an advisor who explained what to expect and when I should regularly have my car checked. I had a ride so I didn't have to wait around in the lobby. It only took a little over an hour until I got a call saying my car was ready. I will definitely be choosing this Toyota location for future needs! read more

While searching for a RAV4, decided to stop by the dealership to look at the used vehicles. Jerry Maxine was the sales person that showed me the few cars they had in stock. He was very helpful and I never felt pressured. I decided to purchase within a couple days. The entire process was so easy. read more

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