AMAZING PRETZELS! Why did no one tell me there's a location selling secret menu items? Place used…read moreto be called Twisted By Wetzel's but now it's Wetzside! Place is clean, indoor seating available, and service was very quick. Definitely order the pizza bomb and the Hot Cheetos pretzel bites.

This location has a sign out front that just says the OG "Wetzels Pretzels" so Im unsure if this is…read morestill classified as a Twisted by Wetzel location? Either way, we walked in and it was clean and empty, though there was an odd smell. The employees were kind and took our order, kindly informing us that there would be a small wait for some of our order since they had to be made. No worries! All came out great, fresh, greasy, and delicious! I would come back!

Hey Pretzel is our favorite place to get amazing, fresh baked pretzels (cacio e pepe ones are THE…read moreBEST!) They also have some sweets (cookies and zebra cake!) on their menu which we've ordered for gatherings, celebrations, and gifts! Everything is baked to order and their items are always crowd pleasers! Highly recommend!

Heyyyyy PRETZEL! I love your name, it's super cute. After having a four pack or super tasty, warm,…read morechewy freshly baked pretzels delivered to me, I love you too! If you like pretzels and live in the area, don't think just order :)

I've been going to Food Truck Friday for about 2 months now and each time I've gone, this truck has…read morebeen here. During my last visit, the line had cleared so I took the opportunity to order pretzel bites and a regular pretzel. Service was super friendly and helpful. Prices were reasonable. Wait time for our pretzels was quick. The pretzels were warm, chewy and delicious! This is a great pitstop for a Friday night snack!

I love the Wetzels Pretzels food truck but I find them hard to find !!!! I live in Granada Hills…read more Ca. And I found one truck once on Balboa cross Renaldi and I've been looking for them ever since !!! Where are you Wetzels Pretzels Food Truck ??? I need some !!!!! D. Bang

Kiley had a wonderful attitude and was very knowledgeable about the products. She also made…read moredelicious pretzels quickly. Her positivity went a long way. Fresh hot pretzels in a short time was refreshing compared to the Brea location that takes 20 mins to have anything ready and often served with terrible attitudes.

I thought all Wetzel's Pretzels locations were located inside a mall. Evidently, this location…read moreproved me wrong lol. I had a $5 off reward to use on my Wetzel's account, and it was going to expire in a week. I was originally planning to use it at the Lakewood or Cerritos locations, which are much closer to me. However, after catching a movie at the nearby Regal Cinemas, I spotted this standalone Wetzel's Pretzels and figured why not use my $5 reward here instead? And also to see how it would compare to the locations I've been to inside a mall. When I came in, the first thing I noticed was how long the front counter was; it ran almost the length of the pretzel shop! In the back was where they made the pretzels, and you could see a little bit of how they roll the dough into the pretzel shapes. Faith was the employee who rang me up, and her service was more like whatever. Like she was helpful in answering my questions, but she had more of an eh kind of attitude that I think she would much rather have been watching a movie at the aforementioned Regal instead. As an example, I asked Faith what the three-fingered orange symbol was next to some of the menu items, and she had no clue (or maybe pretended?) as to what I was saying. I had to be more descriptive as if English were her second language, and she finally understood what I meant. Those orange symbols signified menu items that were available only at this location. And just when I was considering getting a Jalaroni pretzel, which I've gotten several times at the Lakewood and Cerritos locations, I was sold on trying an item that I could *not* get at either of the malls. The two Twistz, Pizza Bomb and Triple Grilled Cheese, were both exclusive to the La Habra location, and even when there was a photo of the Pizza Bomb, it was hard for me to make sense out of what exactly it was. Faith's response to my initial inquiry of the Pizza Bomb simply was to look at the photo, but I wanted her to clarify more about what it was. Since the Pizza Bomb felt like a Triple Grilled Cheese with some marinara and pepperoni replacing some of the cheese in the Triple Grilled Cheese, I went with the Pizza Bomb. With my $5 off, the Pizza Bomb came to about $4 plus tax, and Faith asked if I would like some dipping sauce to go. When I asked her how much it'd be, she said a couple of dollars, which would have been half of what I'd pay for the discounted Pizza Bomb. Since I didn't want 1/3 of my total cost to be a dipping sauce, I passed on a sauce, thinking that the marinara and pepperoni inside the Pizza Bomb would suffice. Faith did mention to me that they are made to order, so it would be about a 15-minute wait. I appreciated her mentioning that to me so I wouldn't be sitting there wondering why it would be taking so long when they already have a display case of baked pretzels that are ready for the taking. They have five small tables and chairs by the pickup counter facing the window, so I sat at one while I was waiting for my order. At the pickup counter, I noticed they had a bunch of copies of coupons for $1 off Oreo Bitz and $1 off Mozzarella Stickz. However, I noticed the fine print of the Mozzarella Stickz coupon indicating that it had expired in August of last year! Why give out expired coupons? To deceive the customer?! Even though the Oreo Bitz coupon wasn't past expiry, I didn't take one since the Oreo Bitz looked overly sweet to eat them all in one sitting. After a 20-minute wait, Faith handed me my takeout bag while mentioning to be careful since the Pizza Bomb was still hot. I grabbed a handful of napkins from the napkin dispenser on the pickup counter to prepare for the amount of grease I was expecting from the Pizza Bomb. I was hoping the Pizza Bomb would taste bomb, but it unfortunately bombed instead. The pretzel dough was overly thick so as to overpower the taste of the marinara and pepperoni. I would have tasted much more pizza had I gotten a Jalaroni Pretzel with some marinara dipping sauce instead! I kind of regretted not getting the Triple Grilled Cheese because I feel I would have liked that much better, even if it wouldn't exhibit a pizza-like taste. Their loaded bitz are also exclusive to the La Habra location, but they sounded pretty rich and heavy, like enough to call it a dinner. Overall, I'm glad I tried this standalone Wetzel's Pretzels location, but I don't think it's that much different than a mall location. I certainly didn't hate my experience here, but I definitely didn't love it either, so I think 3 stars is fair, even though I would have been pretty unhappy had I paid full price for that Pizza Bomb.

I grew up in Philadelphia and had many a pretzel on various street corners. Per my mom, what makes…read morePhilly soft pretzels special and unique are: 1. That cold clammy feel 2. The right amount of Philly "dirt." Shappy has found a way to perfectly replicate this here in LA. I ordered online and picked up my order at Canter's Deli (shame on you Shappy... I walked out of there with a black and white too!) The initial order of 6 won't last very long, and then I'll be back for more!

The pretzels are great and I appreciate that they were able to accommodate my request for game day…read more Let me preface what I'm about to say. I understand that Shappy's is not Canter's where the pickup was for that day. But I had a bad experience with my pickup. The people working at Canter's were incredibly rude and kept bouncing me from one counter to the other. Please note: these counters are across from each other and it seemed like the employees had some kind of interpersonal conflict. They were rude to each other, to me. I finally went the host to get help and he brushed me off and said I couldn't pick up here. Fortunately, one woman came out from the back, a server, and she got my order for me. Of course, she was immediately reprimanded for helping me. I would definitely go again to Shappy's if the pickup was anywhere else. Update: Shappy's reached out to me about my above issue within 30 minutes of posting and they took the time to talk and make things right. That's customer service right there! I will put up with Canter's to support Shappy! GO BIRDS!

This is a small store, only for to go orders. They got different types of pretzels, hot dog bites,…read morenuggets, lemonade and smoothies. I saw signs for breakfast sandwiches too. Right in front of the store there are few bench chairs with shade. We came to the store to get pretzel bites and a mango lemonade. We had to wait for a bit in line for parties in front of us. Once we ordered, the items were handed to us within a minute. They were very pricey , $16 for two items. The pretzel bites were fresh, tasted good. Mango lemonade was refreshing on a very hot day.

Stopped by Auntie Anne's at the Citadel Outlets with my boyfriend to redeem my free pretzel after…read moresigning up for the rewards program on the app (highly recommend). I placed my pickup order online, added a frozen lemonade, and everything went super smoothly. I got the cinnamon sugar pretzel, it was so yummy, fresh, soft, warm, and it totally satisfied my craving. The order was ready quickly and I was in and out in no time, which was perfect since we wanted to walk around and browse the outlets. The only minor hiccup was finding the location at first, but my boyfriend called the store and they were really helpful and friendly with directions. We found it right after. Overall, a great and easy experience with fast service and a delicious pretzel. Definitely coming back.

An Uber order simply means it's pricey. Come on Wetzel team: burnt food doesn't fly!! Please, get…read moreit together and have a working phone. We work with you ... work with us!

Worst customer service . Employees are so awkward literally makes you feel out of place . They…read moredon't greet anybody . Very bad vibe . Also playing shitty hiphop like not even mainstream just point blank SoundCloud rapper shit . There's potential I see it .

I was waiting for my bus back home to Fresno, I went to use the restroom and saw the pretzel place…read moreopen. I was really hungry, after a 12 hour flight from Frankfurt to Los Angeles, then an hour bus ride from LAX to union station--so I decided to give them a chance. The workers are very rude and didn't treat me well. The Hispanic lady with glasses got my order wrong, then she had to correct it. Next, the credit card reader wasn't working and my payment wasn't going through. Then, the lady working there started to speak to me random nonsense in Spanish, when I had never spoken Spanish to her to begin with. All our conversation had been in English. I do speak Spanish, but how can you switch from English to Spanish without knowing that the customer actually speaks Spanish? This applies to any other language as well. I understand the lady working there is young and maybe meant well. But my whole ordering experience was very bad. I'd never order from a place that makes so many mistakes for even the simplest of issues.

Greatest Wetzel's Pretzels to exist right next to the waiting hall and bathrooms at Union Station…read more Had dragged my brother on a crazy transit journey since 6AM, and by 5PM we hadn't eaten food or drunken any liquids. I offered to buy him some cinnamon bites and a lemonade. Staff are so unbelievably kind, when I received this bag of cinnamon bites I could have screamed. It felt like a newborn baby was handed to me. This bag was huge and every bite was COATED in cinnamon sugar. And he had put in extra napkins and a fork without asking. Our lemonade was delicious. Since it's Union station there's a lot of security around and not many places to sit down and enjoy this gift from God. But we finished our bag of cinnamon bites by the time we pulled up at our home station an hour later. No pictures because we feasted like rabid wolves.

I absolutely adore this place and have been going nearly everyday for about a year. The service is…read morewonderful and it's easily the best coffee in Sawtelle. However, recently they've been playing AI generated music and it's very disappointing to hear. I would much rather hear one song on loop over and over again, than a playlist of AI slop. This coffee shop is so warm and cozy but the change in music really takes away from the space and makes me not want to come in. If you're cutting corners with AI, where else are you cutting it short? I hope this is something that changes because it is my favorite cup of coffee in town!

Disappointing end to 15 years of loyalty…read more I have been a loyal customer of Coffee Tomo since 2011, frequently recommending it to friends. Sadly, that ends today. Over the last couple of years, the charm of this café has faded, culminating in a truly awful experience this morning. The solo staff member working today was incredibly discourteous. Because I had my leashed dog with me, she practically threw me out of the store. While she pointed to the "no dogs allowed" sign, I explained that I was only inside to order and planned to sit outside, something I have done on countless previous visits. After being forced to wait outside, my drink was left sitting on the counter for several minutes. The barista never bothered to let me know it was ready, despite the café being slow. To make matters worse, the beverage was poorly made, with coffee spilled all over the saucer. This isn't the first time I've experienced bad service here, but it will definitely be the last.