I am very happy that my mom is living at Madonna Manor. I know she is treated with respect and…read morekindness. I love that I am allowed to visit with her at any time of the day or night. Of course, now things are different because of the Coronavirus. I'm not able to visit with my mom and I miss her very much. However, the therapeutic activities staff decided to facilitate virtual visits for the families and their loved ones living at Madonna Manor. I did get to visit with my mom through FaceTime and it truly meant a lot to me!

If you're looking for somewhere to feel safe, taken care of, and at home... OR if you're looking…read morefor something similar for your loved one, Madonna Manor is NOT what you should put your thousands of dollars in to. I had a close family member live here for almost 10 years, and the respect, care, and attention given to her was never there. My loved one was in situations where she fell and was hurt, and after pushing or pulling her emergency button/string, she would have to wait for a minimum of 2 1/2 hours before someone would check on her. I know this to be true, because I have pushed it myself, and it took them that long to respond. I was told by her that they would forget her meals, which is a huge concern because she had health issues that made eating a priority for her to be okay. Also, they shouldn't be forgetting anyone's meals...but every time I would complain or say something to an employee, they would reassure me they would take care of it, and then I would find out they never did. Her safety was always a concern for me because she was never in good hands that actually cared. After she passed I found a list she made of the days they forgot to bring her meals, and she stopped keeping track after a year of starting it. She would ask for help with small things every so often too. The employees would often say they would help, leave, and not return. They made her feel like a burden while living there. Her experience living at Madonna Manor breaks my heart because I know she deserved better, considering how much she was paying per month. Madonna Manor has different levels of care. I was told per their contract; they do evaluations to see if they need to go up a level. Going up a level means they would get more help with their daily tasks and the employees and nurses would be more hands on with her. I know she needed to go up a level, if not levels. She could not take care of herself. She was barely able to walk or get up. She couldnt read because her vision was going, and that affected her medicine intake. She was not able to bathe herself either and needed that help. I could see her quality of life starting to fade because of all of this. Once again, when i brought this to their attention, i was told they would take a look when they do their next evaluation. They NEVER upgraded her care. Madonna Manor kept her at Level 1, and failed her. When she passed and I went to her room to collect her things, I could tell where she died because they did not clean up. It was horrific and upsetting. We had to call multiple times about it too. They have no respect for the people living here, or their families. Madonna Manor does not deserve a 1 star rating, or your money.

Son-in-law stayed for there for rehab. Place always smelled of urine and feces. Happy to leaveread more

This place is NOT up to par. Terrible meals…read moreNO doors to the bathrooms. Not renovated Family member needed constant care due to chest pains and falling. Was sent from Miriam hosp. Family member had chest pains and did not receive prompt care. The patient next to her and issues that werent taken care of.. One patient was screaming that she had to pee. Went to the nurse and her reply was " we will get to her?" Nurses are not active on the floor as they stay together talking. It is NOT a Serene environment of constant care.

I was sent there by the Landmark Hospital for rehab as I had spent almost a month in bed for a…read moreserious illness. Obviously I couldn't walk after all that time in bed. My problem was that the food was so bad I could barely eat bits and pieces. It was horrible. In any event I have a medication regiment that really needs to be taken at certain times and not 15 minutes later. What they do is they have Medtechs that passes out meds from room to room. The problem is that there are normally 2 patients per room. When they pass out the medication they also take the vital signs of both patients. It takes forever to get your medication. Many times once I could walk with a walker I would go over to the Medtech in the hallway and ask if I could get my meds. The good part is they always said yes. The Pt and Ot was the best. It was a very clean gym with excellent staff. One day while in the gym a trainer came up to me and asked if I wanted a haircut! I said "sure" because I really had messy hair and then she said " you want a shave?" I also agreed and she got a hot towel and gave me the best shave I ever had free. The reason for the three stars is because one night I had to go to the bathroom. I was able to go by myself with my walker. It was dark and I tried to get back to my bed and my walker's front right leg hit the corner of the bed and I fell hard against the floor and the wall on the left. It woke up my roommate and he said " what the hell is going on?" Really loud. I could not pull myself up off the floor so I crawled to my call button and started pushing the button. After a 15 minute delay a staff member came in and helped me back to my bed. It was so bad most places automatically send injured patients directly to the hospital ER. They never did that. The next morning they did an investigation as to what happened overnight. I told them the entire story and one nurse leaned on the bed and the bed moved away. The bed was not locked so when I fell the bed had moved away a bit. ( negligence) They never made sure my bed was locked. I had lower back pain and neck pain in the back of my neck. And I'm on Coumadin where a fall where you hit your head could easily cause brain bleed leading to a stroke or blood clot. I was never sent to the hospital next door to make sure I was ok. This happened a year ago and eventually I was discharged. Here it is a year later and I was forced to see a neurosurgeon for my lower back and neck pain. To make an already long story short. 3 MRI's showed a fractured lumbar 1 spine and 3 vertebrae in my neck damaged. I am now in nonstop pain not only in my neck and back. There was nerve damage everywhere. I even have permanent constipation and neuropathy in all my muscles. I can't bear the total body pain caused mostly from the damaged nerves that run up the spine to the brain. Many nerve signals don't reach my brain. In other words if I'm cold my body can't shiver. the message to the brain is through a pinched nerve so I have to have a blanket on even if the room is warm. I have been to a half dozen different doctors from the RI spine center to my PCP. I have to go to RI HOSPITAL on February 11 for a test procedure. My entire body is in pain all day and all night. It's so bad I wish I would die. I'm 72 and lived long enough but I'm hopeful some doctor can help me. I never sued the place for putting me in an unlocked bed and not having me checked out although I thought of it. Well got to go. I have another doctor's appointment tomorrow.

This place reminded me of a hotel and outdated one, but I've been in many nursing homes in the last…read moreyear for my uncle and this is the best one yet. The staff are extremely friendly the rooms all come with a refrigerator and a flatscreen TV a big window and a private bathroom. The place is very clean and my uncle seems very happy so far. He says the staff are just as nice when we aren't there. The only complaint is the food, but that goes to say it pretty much every nursing home with all the dietary restrictions.

I have visited Open Doors in Braintree mass on many occasions when I feel like I second-guess…read moremyself on my own intuition on my own healing, bright light. And I never leave there without feeling satisfied with my readings. And the very last time I was there, she explained to me that not only was a healer, in a sense I could help other people more. She inspired me. I bought my first two sets of tarot cards. I bought a beautiful Wind-chime that I leave on my deck it hangs over my deck gardens. And I also I'm looking forward to taking some Reiki classes here . I'm sure many other classes I'll be interested into. I've also purchased several different stones that I carry with me in my pocketbook to protect me while I'm driving. I also put stones inside my zipped pillowcase to help me sleep and stay protected from darkness.. My favorite thing are my Sage and my cleansing candles alongside my protection spray that she recommended that smells wonderful and alongside my spirit guides protecting me, I do feel like the spray helps.. Every time I walk into Open Doors , I'm greeted with such welcoming individuals. You feel like you're home. They're right there to share stories or help you find what you need. I'm looking forward to going back whenever I can. Thank you so much Open Doors sincerely, Jenny Folco.

Great store with good vibes, the staff is amazing. They are well stocked and offer multiple…read moreoptions. Overall a great place to visit.