In short:
We're…read morefirst time sellers. We just worked with Bobby on a difficult property for about 6 months. As the property was just sold, I've already recommended Bobby to friends and family. I recommend him to you as well. What you'll get from Bobby Brown is a realtor with all the smarts of an inspector, the gut instinct of an appraiser, the detail-orientation of a plumber, and the labor intensity of a landscaper. He's always ahead of the game, suggesting easy fixes to future problems that you don't even know about. 10/10, 5 stars, 2 enthusiastic thumbs up. Bobby is the best.
Our longer story:
My family inherited a trust fund which was invested in a home in Bonney Lake, WA. Almost as soon as the house came into our name, the septic system fell apart. At this point, we called Bobby and let him know that we were looking to sell, but weren't sure where to start. We were unsure of how to move forward because we live in Spokane and the house is on the west side. Immediately, Bobby recommended a septic company to work with (Flohawks) which led to a string of excellent companies along the way (Vac-Tec installers and Ric Wilkerson to name a couple). As we learned more about our failing system, the price was rising by the 10,000's. In total, it ended costing around $40,000.
Feel free to skip this paragraph, but here's a story from the install that I think shows Bobby's care and integrity for our family. Once the system was finally installed, Bobby came by and made sure that everything was working. Immediately, we realized that the main water was busted. I was actually afraid to call around to figure who did it, but Bobby made the calls with me and we got to the bottom of the situation. I would literally call someone, put them on hold, ask Bobby what I should say, then say that. Call after call, companies denied that this was their fault and I was getting pretty nervous. Eventually, we figured out who did it, they owned their mistake, then fixed it free of charge. Kind of a weird story, but I thought that it was SO cool that Bobby was willing to make those calls with me and finalize the system. For me, that went above-and-beyond what anyone could ever expect of their realtor.
Throughout the rest of the process, Bobby always worked with us personally, rather than sending someone to represent him. He helped us haul away 1,300 pounds of trash left by our previous tenants (see pictures), fix a number of small inspection points (again, we live on the other side of the state, so he just volunteered for this), conduct 4 different open houses, and was friendly 100% of the time.
At every interaction, I felt that Bobby was setting the standard for all other realtors. He's hard-working, value-driven, personable, smart, punctual, and always answers his phone. We believe that he listed our house for the perfect price and did an outstanding job of keeping us in the loop (again, we're across the state). I wish that we lived closer so that we could refer Bobby to more people, but know this: you will be so glad that you went with him and his team. They're a breath of fresh air and give you a sense of peace about a very stressful process.
Bobby, you're the man!
