The food is pretty good. Food would be 4 stars. I've been there 6 or 7 times. Always enjoy the food. The service is just so bad, it ruins the experience. I keep hoping it will get better, it never does. It's my fault, I keep expecting something from them they aren't willing to provide. Today, I ordered a meal at 5:30 for pick up at 6:00. At 6:10 I went to pick up the meal to go. I paid. Tipped. Then they say the meal isn't ready. 25 minutes later they said they had a problem and it will be another 15 minutes. It only took 10. You can find this quality of food at a couple of different places, I'd go there instead and avoid the crap service. It would be a decent place if they could figure out how to serve meals. But, because of the repeated poor customer service, I'd encourage customers to find someplace else. The meal isn't worth the frustration. read more