They fabricated us a couple of gates and some astragal strips. Work was top notch, on time and on…read morebudget. I will use them again!

I've used Downtown Custom Metal Works for years to do sheet metal work. They have a fair selection…read moreof steels and stainless steel in stock. Their prices are a little on the high side, but I find that they can react quickly to rush jobs. The quality of their work is usually first rate, and the owner is a pleasure to deal with.

Vanmark and his team installed some metal gates for my home. Not only where they professional, the…read moregates look outstanding and now my home is more secure with great curb appeal. The quality of their work and team has definitely surpassed my expectations!! Thanks again for being so efficient! Great communication and job well done!

Mark was recommended to me by one of my neighbours (whose fence and gate turned out fabulous) mine…read morewas a simple job of fixing a gate that was poorly put together. He came up with an elegant custom fabricated solution and now my gate works as it should from the beginning Yay! Thank you Mark and my dog thanks you too.

These people are very talented!! They use wrought iron and shape it into sculptures or whatever…read moreyou'd like them to do. There is a range of styles. Some are abstract and some sculptures are more realistic. There are large and very small pieces. The pieces are very pricy though but very well made for these one of a kind pieces. When I was there, the store is open so lots of visitors come and just watch them do their craft. Very nice people who run the shop.

Gayle and I returned to the BC Blacksmith shop after a full year. Gayle still loved the piece, so…read morewe bought it! Miran (the artist and owner) was very friendly and accommodating as we looked around and I handed over the credit card. He threw in a nice Hamsa (see picture) and a dragonfly as a bonus. I then saw another piece (a Hanukah Menorah) that I now need to think about. :) I also fessed up to Gayle that late last year, I had Miran make me a nice cast iron travel Shabbat candle stick piece. Although Miran does a reasonable Judaica business, his actual inventory goes well beyond that. But maybe he should have a separate online section off his website?

I would recommend Al for washer/dryer repairs as he is honest, expert at his job and was able to…read morediagnose and provide solutions to our problem in a manner which we could understand. Very happy and will recommend him to all our family and friends!

After seeing all the great reviews about Al and his work, I decided to give him a call. In the…read moreend, due to 2 very valid reasons, he was unable to attend. He did however, spend about an hour on the phone with me to troubleshoot in order to provide information to present to another tech. He wanted me to get the best bank for my buck! I was so impressed with Al and his work ethic. Right now, I can't even get a Samsung rep to call me back. Al couldn't help me but he DID help me in a very big way! Al, thank you again! You truly are one-of-a-kind.

Had the technician Mark at our home to inspect a freezer issue with our Liebherr refrigerator…read more Mark provided multiple potential issues that could be the fault and provided options prior to proceeding with the repair, all of which were sensitive to the potential costs involved. As it happens, Mark was able to make the repair quickly and for the least amount of cost. I could not have anticipated a better experience and I'm very grateful that there remains real professionalism in the world today. It's hard to find. Thank you Totem and more specifically, thank you Mark!

0/5- terrible work, absurd delays and no accountability- AVOID Totem!…read more After five weeks, nearly $1,000 spent, and countless hours wasted, our appliance is still completely broken. Initially, they charged a $167 diagnostic fee and a $663 parts prepayment, promising a 10-day fix. Instead, they sat on my money for over a week before ordering the parts. When I called to check in, staff were incredibly rude and blamed me for the delay. Four weeks later, a technician finally installed the parts and left without testing them. I paid another $143--bringing the total to $973--but the machine failed immediately. The technician visited a week later (for the third time) and admitted he didn't know how to fix it. Management has completely ignored my requests to speak with them. They eventually promised a refund (minus the diagnostic fee) but have provided no written confirmation or money. Totem defaulted on every promise. Save your resources and avoid them entirely.

I had an over the fridge cabinet that needed 1" cut off the bottom so the new fridge could fit in…read more I pulled out the cabinet myself and brought over to O.G. Told them I needed an inch off the box and the doors obviously needed to be cut too. They did a fantastic job on the cuts for all the cab parts. Straight cuts and the even got the bottom off and were able to reuse it, and not split the particle board during removal...a sometimes risky move. And the price was great, a hundred bucks out the door. Great place to go.

Eleven years ago we had Oscar Grann's design and make our custom kitchen (which reflects the high…read morequality of the workmanship to this day). We are currently changing the decor and colour scheme of our condo and decided to have the doors and drawers re-painted. As we were taking them down we both remarked on how they still looked like new, but still wanting a change the colour, we went ahead as planned. Our "new" kitchen looks amazing and thanks to Wade and his team we look forward to many more years of enjoying the quality they put in to everything.

We have dealt with Chris twice now on two different appliances and find his experience and honesty…read moretruly refreshing. Our trust level is five stars.

Top-notch service from Chris who texted when he was on his way. Loved that he knew right away it…read morewas the drain pump to replace in our washing machine. He was also very prompt about returning with the right part (which he had to pick up in Vancouver) and getting the washing machine all back together, all the while *cleaning parts* as he went! Very reasonable rate, friendly and knowledgeable service. He even wears shoe booties in my house and uses hand sanitizer without being asked.

I emailed about my broken washing machine and they called back the same day. They gave me a three…read morehour block in which they would come the next day. Great technician fixed it in no time at all. Highly recommend and I will absolutely use them in the future.

Peter is awesome! Not many people would come out on a Sunday night, he's very good. And he will…read moregive you a good deal if you want to purchase an appliance