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    Donna Jo Bennett

    5.0 (9 reviews)

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    Greater Nevada Mortgage

    Greater Nevada Mortgage

    (4 reviews)

    Absolutely terrible experience. We started with the loan officer Michael Powell who got us a…read morepre-approved letter for a loan amount above the agreed sale price on a property we were closing on. He further delegated our loan file (co-signed with a family member) to other officers who further stacked up requirements on our loan file last minute..super annoying. This included asking for Verification of Employment (VOE)/Letter of Explanations(LOE) that should of been done before pre-approval quoted from those in the industry. We had good credit scores(both 700 and up), a down payment in the 5 figure amount, and both full-time jobs ready to show for the loan but we still got denied. The reason for denial was bullshit-it was stating it was over income and hours of one signer but that didnt make any sense since there was another signer to the loan. Further, why didnt he tell us this before pre-approval ? It was also annoying as he kept promoting his ARM product which we kept politely declining... We further granted them an extension addendum 2 weeks after the scheduled close of escrow. During that time, they had the nerve to tell us no even though we thought at that point it was just giving them time TO CLOSE ON THE LOAN. That LO was unprofessional to say the least. He misspelled our names and the intended sale address in multiple emails. I think management needs to seriously look into his employment there. Were currently working on getting the appraisal refund back from them due to lost time and money and WILL NOT BE USING THEM EVER AGAIN. UPDATE: We got our appraisal refund back. Thanks upper management! (might of had to take it out of an employee paycheck ;) ))

    I should have read their reviews before applying .... lesson learned…read more I contacted Greater Nevada Mortgage Services to secure a Home Equity Line of Credit. (HELOC) I completed the on-line application and my file was assigned to Liz Kranson, Mortgage Consultant. When Ms. Kranson contacted me I told her I was interested in a $30,000 line of credit. She explained the process and I submitted all of the requested documentation. I then signed all of the loan paperwork and was instructed to open a checking and savings account with the Greater Nevada Credit Union as that's how they would fund the HELOC. After completing all of the paperwork, signing all of the loan documents and opening the requested financial accounts, I learned that my loan was never submitted to underwriting for processing. Multiple e-mails with very little response and nothing but excuse after excuse for their mistakes. Go elsewhere!

    Donna Jo Bennett - mortgagebrokers - Updated June 2026

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