I cannot say enough good things about Premier and the install team. We had roughly 1200 square feet…read moreof engineered hardwood installed in our home. Cindy worked with us to provided a straightforward, transparent, and competitive quote. From estimate to installation everything was seamless. As new homeowners undertaking a project such as this was stressful, but Premier and the install team did everything in their power to ensure we were comfortable and taken care of every step of the way. I want to give a special shoutout to Jamie, Jason and their boss Avary who took charge on our floor install. They are skilled, hard workers, with genuinely great attitudes. They were respectful of our home, answered all of our questions, and went above and beyond (such as installing new baseboard in our bathroom even though that was not part of the job.) I would 1000% use them again and will specifically request them when we move forward on recarpeting our bedrooms. I encourage anyone who is looking for new floors to check out Premier, and if you're lucky you'll get Avary, Jamie and Jason on your job.

Premier Flooring offers excellent selection and service. Lorin gave us trustworthy advice for…read morehardwood, carpet and vinyl tiles that are stylish and fit our budget. The install team worked hard to accommodate our changes and deadlines. Highly recommend.

I had a great experience from start to finish. Ben Miller in the showroom walked me through the…read moreprocess of choosing the color and product line, ordering the carpet, and setting up the measurements and estimate. Isaac came out, did the measurements, created the estimate/quote and set up the order. Augustino took care of installation, arrived on time, was efficient, friendly, gave some of the areas a necessary enzyme spraying (pet smells) and was done in just a few hours- all in all a really easy and efficient process. Thank you S and G-

So, they installed new carpet in our house (3 bedrooms and an office) and then later new LVP in the…read morerest of it. The carpet install was fine. They had to replace all of the LVP due to warping, which I was pleasantly surprised they offered to do at no charge. Still had install issues (someone forgot to take out an old screw from the concrete and it was causing warping also) but they fixed that as well. Some problems but they took care of everything, which I'd normally give a 4 star review for however, I'm subtracting a star due to their terrible and very poorly managed scheduling department. This is how scheduling works: You call in to make an appointment, it's always voicemail. 100% of the time no matter what. A message that says "we're very busy" plays. They call you back the same day if you call before 1pm and the next day if after 1pm (though this is not always followed). If you miss their return call, which most people due because we're all adults and have jobs, they leave you a voicemail and then you have to do that over and over and over and over again until you happen to be sitting by your phone with the ringer turned on when they call. This is the dumbest system I've ever encountered and there is no possible way a flooring company could always be so busy that they can NEVER answer the phone. I mean, I can even get through to DMV before this place. It's very frustrating especially when you've already paid for a service. Four stars for install and repair. Two stars for scheduling. Three overall.

Anita helped us with all new cabinets for our kitchen renovation. She was creative and helpful with…read moredesign suggestions, easy to communicate with, and always made herself available to help. She continues to be available and helpful to us months later when we had a small issue with a roll up cabinet door. I trust Anita and highly recommend her and her company. Our cabinets are gorgeous and we couldn't be happier.

We moved up to Auburn from Southern California a few weeks ago. Due to the distance we had to do…read moreall of ordering, selections and planning for our floor through email and the phone. Edgar helped us tremendously! He had us go to a location close to us and pick a carpet and a vinyl. Then from his store he took those samples to our new home to help us narrow down a color selection. He took pictures and spoke to us on the phone dozens of times! Our experience was amazing and everything went very smoothly. Edgar's customer service went above and beyond and we are so happy with our new floors. Additionally, the installation guys were very good. They worked hard to get our job done on time and they really knew what they were doing. We are very happy with Carpet One and would highly recommend them!

Had them install carpet for 2 bedrooms and a hallway. They showed up on time. They moved my…read morefurniture. Also we done in about 3 hours.My carpet looks amazing. This Company is amazing.

California Carpets just tour out tile and carpet in our new home and put in hardwood. I could not…read morebe happier with the service, quality of workmanship, and communication throughout the process. I HIGHLY recommend.

Huge shoutout to Jonathan for absolutely saving us in a pinch. Our contractors brought flooring for…read morea new room that was completely off from our existing flooring, and we were supposed to install the very next day. I called in the afternoon stressed out, sent photos over text, and Jonathan patiently worked with me to identify the exact match to our existing floors. By the very next morning, he had already confirmed the match, sourced it, and had everything ready for pickup that same morning. The turnaround time and customer service were honestly incredible. Thank God Jonathan was so patient, responsive, and knowledgeable. He truly went above and beyond to source the flooring ASAP and saved our project timeline. Highly recommend working with him if you need someone who actually cares and knows what they're doing!

Update- The owner acknowledged an error and apologized. This is rare these days yet the result…read moreremains unchanged. They have the products we are interested in, measured a model house and provided a quote. We found another installer that called them for a quote for the wood and The Floor Store salesman told the installer "they can't make up their mind" and provided him The Floor Store quote for our installation; cost us money and ultimately we purchased the flooring elsewhere. They provided our personal information to the installer we found. The Floor Store salesman is either petty or is ignorant of law.

Great quick friendly install. Was willing to negotiate. Room looks great . Customer service awesome.read more

Bobs installed plank flooring using a discontinued product that was discontinued for a reason…read more After the installer rushed through the job, leaving junk under the new flooring, the whole floor puckered up. Bobs came back and pulled the whole floor up and glued it down...though it was supposed to be a floating flooring. A couple of months later the flooring puckered up again and Bobs would not come back and fix it. Now, I have a $7800 floor that looks bad in multiple spots. I thought i would patronize a local business, and boy did i get burned. I don't recommend Bobs discount carpeting in Grass Valley. Bob turned out to be a real jerk.

Had our rental home installed with flooring in 4 rooms (laundry room, family room, kitchen, dinning…read moreroom). This is when David was in the store and there was a diffrent installer. At this time the pricing was GREAT we prefer to shop local and support local small businesses. However; We're finding several issues with this install, the molding is coming away from the walls, we've found bad patch work, and even manufacturers defects.It is too late for us to have these issues corrected therefore, I'm informing folks about this so you can be very VERY DILIGENT In inspecting your installs. I had an estimate done in our family home just a few weeks ago for 2 rooms (dinning room and kitchen) the cost for this install is very close to our whole rental install. So shop around.

We called to get a quote and had an appointment set quickly. David came out to our home on a…read moreSaturday to get measurements, this is rare!!! During our consultation we looked at different samples of flooring. We were educated on the differences between the types of flooring we were interested in which were, hardwood, luxury vinyl and carpeting. After learning about the differences in flooring, we narrowed our decision down to carpet and luxury vinyl. We received the quotes for both carpeting & luxury vinyl fairly quick. They were both reasonably priced which we were very happy with and we decided on the luxury vinyl. We originally were going to go with a pattern that had some grey hues to it but did some research online and found a deeper color vinyl that we fell in love with. We called David and asked if he had that specific tile available. He didn't have it in stock so he ordered it for us!!!! We were very happy that he was able to accommodate our request. David arrived on time the day of installation. The rest is history. We will be using Sierra Carpet to change the flooring in our remaining rooms, hallway and staircase. We bought our home 4 years ago now and were ready for a change. The carpet we had was 9 years old. Now we have the most beautiful flooring in our living area. See the transformation of the room in the pictures. David your work is amazing, we haven't stopped talking about how the work you did has changed the look and feel of our family room. Thank You and Keep up the great work!