I am so thankful for one of the workers here. I was in a car crash this morning around 7:15am and…read morethe first car to stop was one of the employees here. He helped me remain calm and helped me get out of the fast lane facing oncoming traffic. He was calm and collected while putting his life at risk to help me. I am so so thankful it wasn't worse than it was for the sake of this kind Man! Thank you for helping me while knowing you were going to be late for work! thank you thank you thank you!

From the owner: Have been in the business since early 90's branched off on my own to better serve the area and…read morelower costs in 2014

Guys we're on time and didn't mess around had my septic pumped and on the road within an hour…read more Kinda pricey remember it being cheaper before but that's inflation for ya.

I highly Recommend Jays septic service. Had Nick come out this Morning do to septic back up. Cannot…read moresay enough about this Young Man, Went above and beyond what I thought he was going to do. Have much knowledge about how to be problem free in future. (Gave great suggestions) again Thank you so much Nick!

You can't ask for better! I had plans to install my septic in March '21 and the frost on roads…read morekept heavy equipment off of them - Universal kept in touch with me to assure of the earliest possible date. When they came out to prepare the install, I shared my dissatisfaction with another septic installer's plan approved by the county (I didn't know any better). Eric the owner suggested a different approach, which completely met my request and got everything approved, installed and cleared up in short order - I was thrilled. The storms came in July and trees dropped everywhere, power was out. Our Electric Company came out to restore power and restring power lines where trees took them out. You would think they would see the Universal Septic sign I put right over the tank and field but they didn't, they drove right over the tank. I called Eric for help, he came out and saw the tank was crushed. He gave me a replacement estimate really fast, after all the communication was completed, he installed the new tank in just a few days. You can't ask for better communication, service and responsiveness. I had contacted 4 different installers and got a lot of delay, lack of return phone calls and over-pricing. I highly recommend Universal to everyone.

I had scheduled another company to come out and empty my elderly mother's septic tank. After…read morewaiting over 4 weeks for our appointment, they never showed and advised they didn't even have my mother on their schedule. My mother was so upset and called me crying. It was then I called around to a few more places and found Universal Septic Services. First of all, Jaimie at their call center so so unbelievably friendly and understanding. They were able to get someone out in less than a week --- and at a lower price than the first provider. The showed up when they promised and their representatives on site were equally as nice and professional. My mom was so pleased she is going to tell all the neighbors about Universal. During times like this, it is so hard to find dependable and friendly service providers. Well -- we found one with Universal. Our family cannot thank you enough. You've made a customer for life!!!

I really didn't understand how things worked because I've never hired anyone before. Thanks for…read moreexplaining the process Rob. He does go above & beyond to help out.

The entire experence working with RNT was seemless. From the initial call to the quoting and then…read morethe actual work, Rob and team were incrediblaly professional and easy to work with. Rob's pride and attention to detail really shows in his work and I wouldn't hesitate to call RNT for our next project. *edit, can't seem to change my location, but RNT's work was done in the Lapeer, MI area, not New Jersey.

Very friendly! Does great work! If i ever have anymore plumbing problems i will definitely be…read morecalling back!!

From the owner: Our business specializes in providing the best customer service around and treating all of our…read morecustomers like family. Quick responses to calls and messages, especially to urgent matters. We pride ourselves in putting our customers needs first and making sure they are satisfied! We even offer a referral program, were we pay you!