Compassion!! So understanding and wonderful Veterinarian and staff !Beautiful place and just so…read morepatient!! Answered and explained everything. ! Thank you !! We got a rode a head of us with Lily! But we're at the right place !!

TLDR: 1. If you have…read moreunlimited funds, blind trust, and love the thrill of a theme park clinic experience where getting you out the door quickly is the main attraction? This is the vet for you. 2. If you prefer to understand the care your pet is receiving, its costs, and the impact on their health outcomes? Look elsewhere. My dog has been battling ear infections for years--untreatable even with the priciest allergy prevention measures available. You can imagine my hopes when visiting this clinic. But, oh, what a ride. First, let's talk about the vet himself. The man is efficient, I'll give him that, but discussing pricing? Nope. That's for his minimum-wage staff to handle, while he spends 15 minutes laser-focused on "healthcare." Smart strategy? Maybe. But shouldn't cost be part of care? I understand the need to focus, but come on--I'm not buying a luxury car; I'm trying to keep my pet healthy. Unfortunately, it was a rough ride for both me and my furry companion, thanks to a newly-hired vet tech. Sweet girl, genuinely tried her best, but she was clearly new to the accounting game. Here's where it gets "fun"--the prices changed every time I asked for clarity on treatment options. When she tried to consult the vet, his reaction was anything but professional: pure frustration directed at her. When I stepped in to voice my confusion, I was hit with the "infathomable blow" of: "YOU WANTED THE BEST." Translation? "You're not a good pet parent." Wow. Classy. Nine years of recurring ear infections, always treated the same way, but suddenly there's a "new and improved" treatment option at twice the price, with half the explanation. When I pointed out that "the best" to me means balancing cost, care, and minimizing return visits for chronic issues, I was met with silence--followed by a profanity-laden outburst from the vet himself, in the hallway no less (and this is a man who touts being 'a man of God'). He stormed out and refused to return. I recorded the whole exchange with my glasses, and yes, it's heading to YouTube soon.