We took our large dog here for grooming after two separate friends recommended this location. What…read morea wonderful surprise! "Mollie" has never felt so soft, smelled so nice, and was so happy with herself. We highly recommend this store and their staff, Sean, Joy, Presley. We pay a little more than when we used another groomer, but really there was no comparison. The extra is marginal comparing results. We trust this staff to do the consistently great job.

A great little pet store close to home! I bought our pups a few "crab cakes" and enjoyed looking at…read morethe many unique items in the store - including greeting cards! The staff was friendly and the store is family owned. It opened in August, is clean, well-stocked and of course, dog friendly (complete with a "watering hole" out front!)

I had been a loyal customer of K9 cleanup for many years without any problems. However, my…read moreexperience took a sharp turn for the worse over the last 4 months. They started forgetting to latch the gate, resulting in our dog escaping on three separate occasions. When I raised my concerns with the owner, I was met with an unapologetic attitude and lack of empathy every single time the gate wasn't latched. To make matters worse, the usual girl who serviced our yard was replaced by a new guy. From the moment he entered the yard, his demeanor was aggressive, and he showed no gentle handling towards our dog, unlike the previous employee. This caused our dog to feel threatened and bark in response. Rather than deescalate the situation, the guy yelled aggressively at our dog and charged at her with a shovel in his hand. Shockingly, when we reported this incident to the business owner (and provided video footage), his response was that their technicians can act however they need to when they feel threatened, completely disregarding the fact that their waste handler lacked proper training , and that we never had issues for many years (same dog). Every time we encountered an issue, the owner never took any accountability for their employees' behavior, only to deflect blame back on the customer. I was more than fair in giving these guys multiple chances to get their act together but the recent incident involving the new employee was the last straw. I hope this helps someone. Edit to address owner's reply (2023-06-09): Although Yelp does not currently support video uploads, rest assured that the video will be uploaded to YouTube and if Yelp allows, I'll even link it. I want to clarify that my dog never attacked your employee, and it was clear that she was more frightened of him than he was of her. Given his behavior, it is evident that he is not a competent dog trainer. I appreciate your response, as it perfectly reflects your typical approach of deflecting blame onto others and avoiding any accountability. I would also like to remind you that we have been using your services for over five years, initially at my parents' house and now at my current residence, without any issues involving our dog until now. The only variable that has changed is your employee. I contacted you 1.5 weeks after the first gate incident because I wanted to gather all the necessary evidence before making accusations. After carefully reviewing the camera footage, I was able to trace the problem back to the day after your employee came for the clean-up. I must express my disappointment with your initial response, as it lacked any sense of apology or empathy for putting our dogs life in danger. It was only after I called you out on it that you finally expressed some remorse. For the record, our dog never escaped after the bungee was added, so what you're claiming is absolutely false. She got out 3 times (all before the bungee) and it was me that added it not your employee. If it wasn't for the bungee cord, your company would've been fired months ago.

Horrible company they didn't read the service order. I only wanted my back yard done did the whole…read moreplace then charged me double my quote. Said they wouldn't charge for the front but instead charged me for 2 technician and doubled the price. Would not use this company again and wouldn't recommend it to anyone else.

I had the best service ever!!! I have used others but these…read moreguys are the best!! Furkan was so kind and very efficient with his service. I would highly recommend this company!!!

dropped my dog off this morning for a grooming, picked her up a few hours later and she looks…read moreSTUNNING. her coat was brushed out, she was trimmed perfectly and her nails were cut. She's normally super stressed in situations like this so I was very glad to hear she did good and was extremely happy when I came to pick her up. Very easy to locate, Very kind and great pricing, 100% booking again for next summer.

8 years ago we adopted a special needs dog named Berkeley. Berkeley had a spinal cord injury…read morerendering part of his back fused together. Berkeley could not do stairs but learned to "ski" down the stairs. He would lie down and sit differently than other dogs because he adapted to his injury. I was introduced to Larissa through a neighbour and when Larissa told me she was setting up a grooming shop in her home, I was delighted. I was anxious about taking Berkeley to a groomer because I wasn't sure he would be able to handle sitting for extended periods of time. As it turns out, Larissa became a neighbour and the convenience of taking my dogs for a walk to her shop proved to be invaluable. Larissa worked with Berkeley and they quickly found their rhythm. Like Berkeley, she adapted her grooming techniques so that he could be comfortable in the tub and on the table. When we adopted Berkeley, he came to us a sticky, matted, smelly mess of a dog. You would never have known he was a Shih Tzu. When I went to pick up Berkeley later that afternoon, I didn't even recognize my own dog! He was so happy, so handsome and loved his new haircut. Over the years, we adopted two more rescues, Japanese Chins named Belle and Toya. Both dogs suffered emotional trauma from being in a puppy mill and Belle especially was terrified of humans and specifically children. Larissa again learned to work with both dogs to make them feel safe. Larissa provides a safe, loving environment and has been extremely patient and gentle with all of my special needs dogs. I never worry that my "kids" will be locked up in kennels for hours or be further traumatized by their experience. As Berkeley aged, his body became more and more sensitive and arthritis kicked in. On a particularly bad day for Berkeley, he moved and squirmed and Larissa accidentally nicked him. She was immediately on the phone, advising me what happened, indicating that she had treated the cut (which was nothing serious) and asked if I wanted her to continue the groom or wait until a better day for Berkeley. She treated my boy as if he was her own dog. Sadly, Berkeley passed away on July 23, 2012. On June 2, 2013, Toya passed away suddenly at home due to a heart condition she was diagnosed with 3 months prior. In an extreme panic, I didn't know what to do and called Larissa, completely hysterical. Being neighbours, without hesitation, she came over immediately and attempted CPR but regrettably it was too late. Larissa spent the next several hours with my husband and me, providing comfort in our loss and then in pouring rain, drove us with our beloved Toya to Guardian Veterinary Clinic. Larissa has become family and gave of her personal family time to be with us when we needed someone most. I simply don't know of any groomer who would ever do this for a client. In the last month, we were gifted with an opportunity to rescue two more Shih Tzu dogs. Buttons is a 4 year old special needs dog that came from an abusive situation. Buttons is terrified of people and terrified of stairs and does not use them. Once again, Larissa has come through and has learned to find a way to help Buttons feel safe and calm and grooms him in a fashion that he feels comfortable, which I recently learned involved him refusing to stand on the table so she groomed him lying down! Our newest addition is a 2 year old Shiz Tzu named Bandit. He is full of energy and does not sit for long. He returned from the shop looking handsome and happy as ever. I would follow Larissa anywhere and if that meant moving to another city, I would seriously have to consider it. Larissa continues to take courses to improve her skills and spends time researching cuts so different breeds of dogs do get breed appropriate cuts. All 5 of our special needs rescues have been treated with love, respect, compassion and understanding. If ever there was a medical issue I needed to be aware of, Larissa brought it to my attention immediately. She never hides a nick, she tells me what kind of a day each dog had at the shop - were they nervous, did they have an accident, were they scared and I know that I never have to be concerned about their safety or care in the shop. Larissa has cared for my family for 8 years now and so long as she grooms, she will continue to care for my furry family in the years to come.

Nice store with a good amount of stock and nice selection. Great if you can hit it on one of their…read moresale days even better! They have a great selection of pants and clothing which is great. The staff are pretty friendly but I usually have better success when I just know what I'm looking for.

I originally visited when my daughter began riding lessons and learned they have a starter pack for…read morenew riders. This was a win in my opinion as you save money rather than buying individually. The staff really took time with us to make sure the fit of each item was just right and explained the importance to my daughter which was helpful. We have since been back several times for additional items and the service is always great.

Very happy with how well our big dog was groomed. Brought my farm dog and he came back very happy…read moreand clean.

Not sure what happened to my dog but he was under 1 year took him to another groomer who said he…read morewas so chill. After taking him here to Hollywood groomers he has changed i cant even brush him trim his nails. Not impressed changed the nature of my dog. Poor guy who knows what he went through!!

Took my cocker spaniel Quinn here for a cut and clean this morning. Didn't take long, and when I…read morecame to pick up Quinn she looked wonderful. The lady who runs it is very friendly and does a really great job for a very decent price. I highly recommend Shampooches

I love this place. Debbie, the owner is so accommodating and very knowledgable. There's the self…read moreserve dog wash and full grooming services. The self serve is my favorite because you don't have to plug in change, the towels, shampoo, hair dryer are all included as is a complimentary nail trim. I've used the self serve as well as her professional grooming service. She does a really great job and I recommend this place to everyone.

I have been taking my pets to Second Home for well over 10 years and they do an amazing job! My…read morepets have always been excited to be dropped off for daycare or a stay. I have complete trust.

Still love this place after 3 times, lovely staff and our little fuzzy friend comes back to us…read morehappy and relaxed.