I have used Irmo Pet Retreat several times for my dogs. Everyone there is so friendly and helpful,…read moreand most importantly my dogs come home so happy. On our last pick up, my dog actually tried to run back with them after greeting us. They also have fair prices and don't nickel and dime you like some other places. I can't recommend them enough!

We boarded our dogs Oakley and Theo from July 19th-28th at Irmo Pet Retreat. We had used them…read morebefore and never had an issue but this is a big enough red flag that I wanted to share. When we dropped them off, Theo (our Labradoodle) had a cut on the end of his back from trying to crawl under our house and scraped it against the concrete. We weren't worried about it since we had been putting Neosporin on it and he couldn't reach it so it wasn't being messed with. The employee there mentioned they had a spray they could use on it and my husband said that would be fine to use it if they wanted. When we got back from our trip, Aaron went to go pick up the dogs. Once he got there, the employee said, "I don't want you to be shocked so I'll tell you now but...all the hair on Theo's back has fallen out." 1st problem: our dogs hair fell out...and we weren't contacted. Sure enough, his whole back was bare and there were some sore spots on his back that you could tell hurt him to touch. We took him to the vet, spent hundreds of dollars running tests and taking skin samples and trying to figure out what could've happened. All the vets and nurses were totally baffled and frustrated alongside us. The vet gave us a call later saying his bloodwork came back fine but the best they could all figure was that it was a chemical burn...they suggested maybe he rolled in cleaning products or something and I needed to figure out what products Irmo Pet Retreat uses. 2nd problem: Our dog lost all hair on his back and has sores from chemical burns...and we weren't contacted. I'll try to attach the screenshots of the email I sent to irmo pet retreat and their response and photos of Theo's poor back/sores. I'm honestly confused and just don't know how to proceed. It would be one thing if an accident happened and then they contacted us...but it's another thing that this happened in their care, and very alarming that they didn't contact us with his significant hair loss. He could've had several things wrong with him and definitely would've needed to be taken to the vet. SO. Seems very shady and anywho, we're pretty disappointed to say the least.

I found this groomer on yelp. The groomer really cares about your dog and makes accommodations. She…read morewas wonderful. She let my dog walk around, rather than being stuck in a kennel waiting for pick up. My dog arrived scared as usual but warmed up to the groomer quickly. That's never happened before. Usually my dog shakes from time in to time out. My dog trusts this groomer and I do too.

I cannot tell you how pleased we are with our dog, Finnegan and not only how he looks but how he…read moreenjoyed his visit to Mud Puppies! We found our groomer!!!!! Great job. Great service. Great people! Thank you Mud Puppies!

Courtney was awesome to work with. From setting up our initial service through treats and a new…read moretennis ball for our pups, Pawmetto Scoopers is fantastic, professional and did a thorough job taking care of our yard. If you lead a busy life, I'd definitely recommend the Scoopers for your yard!

Very professional and superior level of customer service. They put so much effort and work into…read moreensuring our backyard was clean as a whistle...my husband had surgery and has been unable to work on picking up after our fur babies, the gentlemen from Palmetto Scoopers never complained about the amount they cleaned nor did they charge us extra for the initial cleanup. They smiled genuinely and were so very courteous. Everything from their attire, vehicle, notification system, customer service, and tools were in uniform and aligned with what was described in other reviews. We will definitely be repeat customers. We gave them a healthy tip because it felt like we received 5 star service at such a modest rate! Hope to see them expand and grow within this necessary industry!

We leave our dog here whenever we have to go out of town and we have never had a problem. They have…read morefriendly staff members. The only thing I wish is that they would update you maybe halfway through the stay just to let you know how your dog is doing or maybe send you a pic or something. Just your typical anxious dog mom I guess...

My two cocker spaniel girls along with myself just love this kennel. The health, safety and…read morehappiness of our beloved pets is always 100% here. stringent vaccine police's are in place to protect everyone. Ultra violet system protects them even further from bacteria and kills germs. They also cater to special needs to which i am grateful. The canine respiratory illness does not worry me here. ALL animals are checked out before entering the kennel. the owners dog is there daily and she would never risk her Frenchie to any possible health issues. my girls will be there in Feb. we will walk in and breathe the fresh air and I know they will be returned clean and healthy. thanks to all the staff and the owner for their exceptional work and care

Everything went well, from initial visit to boarding her for a week. My dog loves going and the…read morestaff are always kind, considerate. Super helpful it's close to home as well!

This was Whiskeys second stay at Southern Pines while we went on vacation. We chose Southern Pines…read moreafter looking at a few other places. The staff keep the place clean and treat Whiskey very well. They have been accommodating and helpful when booking his stay. My daughter always gets him the deluxe stay package and is pleased with the attention and care he receives. She also likes the pup dates because that gives her peace of mind when we are away that he's being well cared for. The staff is so friendly and courteous that they wanted to keep Whiskey. Wonderful place and wonderful people. We highly recommend.

Excellent company! Courtney is friendly and very knowledgeable. She genuinely cares for the…read moreanimals and helps you maintain the health of your pet. They offer boarding services as well as grooming services.

Courtney and the staff do a great job with my dogs. Their groomer does an outstanding job and on…read morethe rare occasions I've had to board them, they have been easy to work with.

my dog was scheduled for a surgery today but because his stress out after a diarrhea's episode he…read morecouldn't be fixed. The manager approached supper unprofessional calling me nasty and yelling to do a U turn and some other comments out of context I always keep myself calm even with people like her but I truly believe that people like her is not the best fit to deal with customers. The rest of the staff is amazing but her.

They take good care of your pets. Easy to get appointments…read more Friendly staff They also have boarding available

Been using for over a year. Good service with good communication. I have 1/2 an acre and 3…read moremed-small dogs.

They are focused on their job. They get a lot of ! Great attitude ! Courtney is a wonderful leader!…read moreI am very comfortable talking about problems. He understands when the dog owners have an issue about cutting the grass. It does make their job easier!